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Magic+

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361–370 of 498 posts

Re: Magic+

#361
post #166
post #106

A lot of skepticism here, which is understandable given the somewhat unbelievable scope of what they are promising. I'm a very active user of Magic+, so I'll give my perspective. (and of course I've been working with them from the beginning at YC, so you're also free to discard my opinion as biased) For me, Magic+ is basically the impossibly good personal assistant, kind of like Jarvis in Iron Man, or Emily in The De…

>but my expectation (as an investor) is that as the tech improves they will be able to bring down the price while maintaining or even improving the quality of the service Call me skeptical, but where exactly is the tech involved? Currently this is just text messages going to people + people doing the things. One possibility would be through AI (a bit of a weasel word most of the time, honestly), but Google and Apple…

The issue with incorporating tech is that it speeds up requests and breaks this billing model. Changing the billing model in the future is of course possible, but in the near-term it strongly disincentives the team from trying to automate requests.

Re: Magic+

#362
post #106

A lot of skepticism here, which is understandable given the somewhat unbelievable scope of what they are promising. I'm a very active user of Magic+, so I'll give my perspective. (and of course I've been working with them from the beginning at YC, so you're also free to discard my opinion as biased) For me, Magic+ is basically the impossibly good personal assistant, kind of like Jarvis in Iron Man, or Emily in The De…

Can you give some examples where Magic+ was useful?

Re: Magic+

#363
I'd be interested in seeing what failed requests look like. Can't really promise to solve everything so I'd like to know what mitigation strategies etc. are used when no acceptable solution can be found.

Re: Magic+

#364
post #106

A lot of skepticism here, which is understandable given the somewhat unbelievable scope of what they are promising. I'm a very active user of Magic+, so I'll give my perspective. (and of course I've been working with them from the beginning at YC, so you're also free to discard my opinion as biased) For me, Magic+ is basically the impossibly good personal assistant, kind of like Jarvis in Iron Man, or Emily in The De…

How would you compare it to concierge services of Platinum+ cards? Especially when it comes to dining and travel accomodation? Do they have also access to reserved slots in concerts or restaurants?

Re: Magic+

#365
post #122

So this is just Amex Plat/Centurion concierge for people who prefer to text than call?

I've used Visa Signature concierge a couple of times and have found it to be very 'meh'. The last time I called them they seemed to have limited the scope of what they'd do to making reservations and travel arrangements.

Visa Signature concierge is very meh in comparison to the amex platinum from my experience. (I've not used a centurion concierge, though reportedly it's the same service - I find it hard to believe that they're treated with the same service level considering the requirements and fees to be eligible for a centurion card, however)

The Amex concierge team has been able to find me items at local stores when I needed things ASAP that I was having trouble finding, and also managed to snag me a limited release item that was only available at the companies' location. (That was expensive, but still less than I saw them for being resold for online. I imagine a courier service could have been used if I was familiar with any in the area, since it was basically a 'drive there, pick up, drive to UPS store, ship' type request)

Re: Magic+

#366
post #143

Looks like the reception isn't doing too well. I remember when Magic launched here on HN and it BLEW up. I was one of the people who tried it out. I live in NYC and actually had a poor experience. The first two times, I said "hey I want a sandwich with [x]" and I got it but it took a lot longer than if I just clicked the necessary buttons on Seamless. Then I kept getting random calls from time to time from pizza deli…

I had a very similar outcome with Magic after trying really hard to rely on it. One of their suggested usages is to order flowers for someone, so I tried that on two different occasions. The first time around, I asked for flowers, and got a picture of some flowers that they could send to my recipient. I didn't like the flowers in the picture, and so they picked another set of flowers per some feedback from me. The fl…

What do you like most now then?

Re: Magic+

#367
post #9

Earlier quoted context omitted.

No, Magic has already been discussed before[1]. It seems they are moving from a percentage pricing (Magic) to a per-time pricing (Magic+). [1] https://news.ycombinator.com/item?id=9087819

Ah, the copy ("Magician", somehow they're going to conjure up Tina Fey for $100?) made me think it was a joke.

It's probably not that difficult to actually facilitate meeting Tina Fey. There are agencies that handle celebrity appearances, and many celebrities will do appearances for a fee.

It's expensive, but not particularly outlandishly difficult.

Re: Magic+

#369

Ok. I must seriously be missing something here. I'm usually the last person to complain about shilling, because even on the very rare occasions that I am confident that some sort of "astroturf" operation is going on I usually find it to be a somewhat valid or at least entertaining form of promotion and don't care that it is clearly just advertising. But seriously, this thread is absurd. I truly do not understand how…

A lot of VCs read HackerNews...

Re: Magic+

#370
> Get you reservations at places that nobody else can

How is this possible? If it were true then anyone wanting a reservation at "places that nobody else can" would go through Magic+, and then what? There are more rich people than available seats at hot restaurants...?

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