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New York City to ban deceptive subscription practices

theguardian.com

351–360 of 363 posts

Re: New York City to ban deceptive subscription practices

#352

Earlier quoted context omitted.

> I live in a touristy part of the world and effectively all restaurants above baseline level will have a "+7% service +11% tax" line. In Germany and Croatia, there is no % at all, the prices are final and include all taxes and fees by law and no one will bat an eye if you pay straight cash - however I personally always tip around 10%, simply because I was happy about that when I worked in hospitality myself.

It’s not just Europe, most of the developed world works like this. Except for the United States

and canada

Re: New York City to ban deceptive subscription practices

#353

Earlier quoted context omitted.

Yeah, but it's multiple orders of magnitude apart. Are we also going to start putting LLM engineers to the fire because they're accelerating the enshitification of our world? Probably not.

That’s not a good example, since you can argue that LLMs have utility to humanity. Hiding the cancel button has none, except for rent seeking.

Rockets have value to humanity too, but some people that worked on rockets ended up working for people that did not want to use rockets to improve human life.

Re: New York City to ban deceptive subscription practices

#354
post #231
post #182

Earlier quoted context omitted.

And if it were a country, it would be the 10th largest economy in the world and the 105th most populous

Truly insane that the US political system fucks people who live in population centers. Horribly designed.

Completely agree. It's a bad system, to put it mildly. I'd say it's a surprise it's lasted 250 years, but it hasn't. It lasted 100 years until the Civil War practically rewrote the Constitution with the 14th Amendment and it's been 150 years since then.

Re: New York City to ban deceptive subscription practices

#355
post #307

Earlier quoted context omitted.

I'm German and in the rare instance I eat out in an actual restaurant, I still do that "rounding up" if I've been happy with the service. Cash or card is not really an important factor for that scenario. Let's say the bill says someting between 67€ - 72€, I would round that up to 80€. Or sometimes (not every time though) when I'm getting a Döner kebab and it's ~7.50€ I'll round that up to the next full €.

The secret for Döner is to tell the Dönermann beforehand that you'll tip, then it usually results in a bunch of extra meat!

My friend, you have reinvented something called a “purchase”.

Re: New York City to ban deceptive subscription practices

#356

Earlier quoted context omitted.

For what it's worth, I just tried cancelling my NYTimes subscription to see if it was still as bad as I'd remembered, and aside from desperately begging me not to leave, it was quite simple. No need to contact support. I wasn't planning to go through with it, but I still got a nice discount for the next year, so.. thanks!

Are you in California, or another locale with protections against difficult cancellation procedures?

Don’t think so. I’m in BC, Canada.

Re: New York City to ban deceptive subscription practices

#357
post #137

Earlier quoted context omitted.

In Australia they call this price the price-"sorted." "7 dollars sorted." for example.

Australian here, never heard "sorted". It does sound very Australian though, probably a Queensland thing.

You don't recognize it? Haha oh man, I wonder if: it's invisible to you because you're swimming in the soup, or it's just something people in Sydney say. Or maybe it was tourists from another country that I overheard! Haha sorry to generalize I was only there a few months!

Re: New York City to ban deceptive subscription practices

#358

Earlier quoted context omitted.

I'm somewhat skeptical that they actually require more attention per person . Does an 8-person group require more than 2x as much attention as a 4-person group?

They do need more attention per person. Doing anything with a group of eight is just more complicated, and you’re more likely to have a person in the group who slows things down for whatever reason plus people trying to help them which can slow things down more. They’ll take longer per person to order because they’ll be coordinating appetizers and who’s sharing what, etc. They’re more likely to be celebrating a speci…

> They do need more attention per person. Doing anything with a group of eight is just more complicated, and you’re more likely to have a person in the group who slows things down

More likely to have such a person in a group of 8 than in a group of 1 maybe but that's meaningless.

> for whatever reason plus people trying to help them which can slow things down more.

And group members helping each other never saves the restaurant any time?

> They’ll take longer per person to order because they’ll be coordinating appetizers and who’s sharing what, etc.

Appetizers they would likely have never ordered if they did not have people to share them with.

> They’re more likely to be celebrating a special occasion which means people less familiar with the restaurant or even people who don’t eat out much at all.

So they're even bringing new customers that would have never given the restaurant any money on their own.

Re: New York City to ban deceptive subscription practices

#359
post #91

Earlier quoted context omitted.

I once wrote code that checks location before hiding/showing the cancel button. It’s really absurd that the nice experience exists on all subscription sites by now but you only get to see it if your state demands it.

I have no context of who you are/your position here, but the responses you're getting seem absurd to me. I just don't understand people placing the blame on you when it should be on your company. Most people in the world are just trying to keep their job - you did it. It wasn't something illegal, it was something that if you didn't do, you would have risked your job and then someone else would have done it anyway.

Blame should fall on both. The deliberate evil at the top and the banality of evil at the bottom.

Re: New York City to ban deceptive subscription practices

#360

Earlier quoted context omitted.

Blame goes to everyone involved. From the decision makers to the implementors

Mostly lack of competition and anti-trust regulation. Who would use a worse service when a healthy alternative exists?

No, even healthy competition can only do so much.
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