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eBay explicitly bans AI "buy for me" agents in user agreement update

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Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#351

This ban isn't about 'fairness' or bot protection; it's about protecting the Impression Funnel. Marketplaces like eBay are designed to monetize 'Wandering Attention'—sponsored listings, 'customers also bought', and sidebar ads. An AI Agent represents 'Laser Focused Attention'. It executes a transaction with zero wandering. It effectively turns the marketplace into a commoditized backend database / dumb pipe. From a G…

That's a cynical take, so it will probably get upvoted, but what are you basing it on? Ebay is a pretty eclectic marketplace and I can think of a number of possible reasons that have little to do with ads. For example, they may be worried about high error rates, and thus buyer and seller dissatisfaction. If I instruct an agent to buy X, eBay is almost never interchangeable with Amazon or Target. They have no problem…

But, ads directly correspond to revenue stream, and a loss of ad "impressions" would result in a reduced revenue stream, so a "protect the advertising" response is not at all unusual to consider as a portion of their (eBay's) reasoning for this ban.

Given how hard they push sellers to purchase their "extra cost listing enhancements" (i.e., purchase to have your listings show in the "advertisement" spots) it appears that they may make a decent revenue stream from these advertising angles. An AI-agent could find listings without going through the advertising displays and as such cut into this revenue stream.

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#353
post #124

Earlier quoted context omitted.

In my experience, most purely online auctions, other than eBay, do work that way. Numerous auction houses, for example, including essentially all the major ones, have their auctions online now: when they are hybrid, that involves online live bidding where an online bid will cause the auctioneer in the room to keep the lot open for more bids; when they are "timed" or "online only", times are extended in some way on bi…

An alternative to ever extending the deadline is a Dutch auction model, where a bid consists of the maximum price you are willing to pay. It's a bit like integrating the snipping bot in eBay and allowing everyone to use it on fair terms. For example, suppose the current price is $1 and the current winner is someone who bid $2 as their maximum bid ceiling. If I bid a $3 maximum, then I become the winner at a price of…

You described exactly how eBay works.

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#354

Earlier quoted context omitted.

The judge and jury aren't stupid. A legitimate auction for a box would be very upfront about the box and would not start the description identically to one for a laptop.

I mean, if the words "box only" are in the product descriptor, then it's on the consumer to read the descriptor...especially if they are going to drop a few grand on something. And doubly especially if a product looks vastly under priced in comparison to buying the same item brand new from the manufacturer. Again, is this predatory? Yes, absolutely. But you can only prevent stupidity so many times....

The judge and jury aren't stupid.

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#355
post #313

Interesting, I’m not big on AI but I have thought often it would be nice to have an ‘agent’ that monitors ebay or other classifieds sites for items based on a natural language description. Something like “I want an old mini PC to use as a home server, it should have roughly these specs and cost under this amount”, and then an LLM would run some searches every day, parse the results and send me a message if something…

>eBay and classifieds sites, I usually just want something in a rough ballpark, and the best way to find that is come back and check every day looking through searches. You already can do that on ebay. Whatever terms get you ballpark results can become a search alert. You don't need to know the items you want exactly. And you get a handy email with the results of that alert when they hit, which you can scroll over in…

Sure, sure, and next you'll tell me there's a way to know which side of the car the gas cap is on.

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#356
post #313

Earlier quoted context omitted.

>eBay and classifieds sites, I usually just want something in a rough ballpark, and the best way to find that is come back and check every day looking through searches. You already can do that on ebay. Whatever terms get you ballpark results can become a search alert. You don't need to know the items you want exactly. And you get a handy email with the results of that alert when they hit, which you can scroll over in…

Sure, sure, and next you'll tell me there's a way to know which side of the car the gas cap is on.

[deleted]

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#357
post #148

Earlier quoted context omitted.

I have decent tech company salary but I don't even buy $10 books without checking everything. This week I almost bought a wrong book (manually) because how similar the title is. Automating stuff with AI is interesting, but I don't want the hassle of getting surprised and handling returns, if the item can be returned at all, especially on eBay.

eBay has free postage paid returns for any item, at least in the US.

Absolutely false.

Just a random example:

https://www.ebay.com/itm/376783554515

It clearly says "Buyer pays return shipping."

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#359
post #313

Earlier quoted context omitted.

>eBay and classifieds sites, I usually just want something in a rough ballpark, and the best way to find that is come back and check every day looking through searches. You already can do that on ebay. Whatever terms get you ballpark results can become a search alert. You don't need to know the items you want exactly. And you get a handy email with the results of that alert when they hit, which you can scroll over in…

Sure, sure, and next you'll tell me there's a way to know which side of the car the gas cap is on.

i've been testing my new agent, gas cap AI, to do exactly this

Re: eBay explicitly bans AI "buy for me" agents in user agreement update

#360

Interesting, I’m not big on AI but I have thought often it would be nice to have an ‘agent’ that monitors ebay or other classifieds sites for items based on a natural language description. Something like “I want an old mini PC to use as a home server, it should have roughly these specs and cost under this amount”, and then an LLM would run some searches every day, parse the results and send me a message if something…

Does the tools and features ebay already has not meet this need? Can't you set up a saved search that ebay will notify you of? >“I want an old mini PC to use as a home server, it should have roughly these specs and cost under this amount” This is a bad example because at pretty much all times, there is sufficient inventory for you to find the actual item you want, so you don't need the "agent" to repeatedly check. In…

I found this interesting to think about. On the surface, this could fit the requirements. However, in the past decade, I feel a dynamic where my relationship with tech companies like eBay are actually antagonistic, rather than cooperative. They (and American society) have become so extractive and user-hostile that I have no trust their features are designed to accomplish my goals. Instead, they are designed to accomplish the company's objectives and it's only by coincidence if the customer is satisfied.
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