Earlier quoted context omitted.
At what point does this constitute a hostile action against the user and what degree of retaliation is appropriate? Open question for everyone.
I’m gonna punt on the question of where the line is for hostile actions and use some past legal justification of “I know it when I see it” and I see it clearly here. The second part is the more interesting question to me: Appropriate reactions would seem to include: - finding a new doctor/practice/provider. Super hard in practice as they seem to be geographical monopolies a la the cable networks - providing appropria…
This is what happens when you let the bean counters and MBAs a quarter turn around the world with no on-the-ground experience or institutional knowledge make decisions from their spreadsheets to "optimize out inefficiencies".
Let's call it what it is: strip mining.