Every time I read takes like this I think people forget why big brands exist? Small business (or “lifestyle business”) vs big brand is often framed about being high quality vs cheap price, because in practice it often is. But in theory the two things are completely unrelated. Yes fixing stuff is good for the planet. But big brands could offer customer service just fine if people wanted it. Small business vs big brand…
> Yes fixing stuff is good for the planet. But big brands could offer customer service just fine if people wanted it. They could but they won't. Because they realized (and probably all agreed) that it's far more profitable to sell the customer a new product, rather than fixing the old one. And since they are the big brands, and they have practically a monopoly (think about big tech companies) they make the rules. The…
Do not know why but it makes me sad and wanting to live in another century