Earlier quoted context omitted.
Sweet is the lore which Nature brings; Our meddling intellect Mis-shapes the beauteous forms of things:— We murder to dissect. Ok, with high school poetry class over…this “scientific management” approach seems to hold a particular appeal to technical types, who also say it could never apply to them. So bravo for volunteering your own working life to the altar of manageable metrics, but for me, I’d rather not.
As margins slim in our industry, which they will, would you rather have management understand the true costs of things or would you rather have over-hiring followed by mass firing? I already fill out hourly timesheets as I work in legal services and we bill clients by the half hour, albeit just for external purposes. This isn’t just Taylorism. I’m also describing Activity-Based Costing, a key component in managerial…
The result of this approach, centered on metrics, ranking, making lists and using “objective data”? They almost killed the golden goose. The successes dropped off and the averages declined. The tech side finally had to back off, and those people are back to acting like they always did.