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Due to failure in the IT system, it is not possible to run any trains today

ns.nl

351–360 of 365 posts

Re: Due to failure in the IT system, it is not possible to run any trains today

#351

Earlier quoted context omitted.

I've heard this joke before on HN.

I'm not sure I got the pointe. Could you explain?

The professor is incompetent because he doesn't actually know how to talk about the performance of computers. It's not really a "joke", more of an anecdote

Re: Due to failure in the IT system, it is not possible to run any trains today

#352

Earlier quoted context omitted.

Think Oracle, with business logic on top. (JDEdwards, Oracle, SAP) were the OGs of BI. (and bloat, and McKinsey infiltration into many a large F100+) -- They are old school, entrenched, but yu would jump off a cliff supporting any of this legacy stuff. It will persist as the inertia on huge systems is heavy. But yeah - I wonder if they are signing any NEW business... aside from military bunker grade stuff (which will…

> McKinsey infiltration into... What is McKinsey infiltration ?

Its the cancer that permeates your C-Suite. Meta-stasize-ing,

God I love etymology:

"-Stasize"

     **To stand on a hilltop once. To be, this time, on advance. To reach the highest clouds. To touch the limits of space. To out-grow skyscrapers. And make them look at my face.**
---

So FB is becoming a meta-stacious being..

That which wishes to control from a vantage, or t corrupt from within the minds... The light house.

Re: Due to failure in the IT system, it is not possible to run any trains today

#353
post #49

Earlier quoted context omitted.

My very good guess is that you had a database failure caused by a crypto virus. They will not wish to announce that this was the root cause until A. A plan of action to avoid a future infection can be enumerated. B. They can be certain they will restore the functionality of the trains. The other part of my guess is that they have a SQL db which is stored on /likely/ a windows server instance. I’d even surmise that th…

This is one of my leading theories as well, although I thought they usually hit on Friday night in order to catch admins off-guard and encrypt as much as possible before being stopped? "The IT failure occurred at the end of [Sunday] morning". On Sunday there is also not as much pressure to get things running as there would be on Monday. Or perhaps this is the incentive to pay now and get things fixed on time for the…

It takes time to roll the backups out and define the level of affected systems before doing so. That’s your time window.

Re: Due to failure in the IT system, it is not possible to run any trains today

#354
post #210

Earlier quoted context omitted.

... which would stop working if the computer went down.

You could even install rails that go along regular routes, and put on scheduled carridges that people could all jump into at designated places along the route. The computer could generate a schedule and post it publicly so people knew when they could hop on.

You really don't see a difference between a public rideshare and public mass transit?

Re: Due to failure in the IT system, it is not possible to run any trains today

#355

Earlier quoted context omitted.

I'm not sure I got the pointe. Could you explain?

The professor is incompetent because he doesn't actually know how to talk about the performance of computers. It's not really a "joke", more of an anecdote

Or he was about to reveal classified information and stopped short.

Re: Due to failure in the IT system, it is not possible to run any trains today

#357
post #311

Earlier quoted context omitted.

Isn’t way too late if the conflict is detected at signal level ? The worst will have been avoided, but at least one of the train will have to back down to the nearest junction, and depending on how packed it is they might have to back down a few more train as well. I’d assume in reality it would deadlock from there.

The worst case is the trains stop running for a while, which it sounds like is what they pre-emptively did?

It highly varies depending on POV, but for the railways the worse could be people piling up in stations with no idea if they'll ever get a train, and people piled up in trains, with no idea when they'll ever be able to get off.

Sure stopping all trains must be burning a crazy amount of money, but the above scenario would be burning the same amount of money (I assume they have refund policies or they'd be operating with no ticketing), employee sanity, and urgent care for anything that could happen during that time.

I have faith in Dutch people's kindness, the same happening in Paris would be riots and physical danger for the staff if they kept the trains running.

Re: Due to failure in the IT system, it is not possible to run any trains today

#358

This reminds me of the story one of my university teachers used to introduce himself. He was the most brilliant educator I've had, really passionate about making sure people could actually follow and so humble. The course was called "Digital and Computer Technology" and it was a first year course teaching you to build a CPU starting from logic gates and then program it with assembly. He said that when he had recently…

[deleted]

Re: Due to failure in the IT system, it is not possible to run any trains today

#359
post #197
post #148

What jumps out at me after reading this notice is how it completely lacks any apology. I am not prescribing what it should say but merely observing that having lived in North America for sometime now, it seems hard for me to imagine for such a notice to not sound profusely apologetic here. Note: I do not consider words like 'unfortunately' and 'extremely unpleasant' apologetic. Also, I understand there are cultural d…

This is very consistent with customer service in The Netherlands - nothing is ever the fault of service providers, and you manage to convince them otherwise - you'll get nothing more than "unfortunately (...) not possible"

Customer service is done by another comapny. Source: It's me this time, NS customers service errrr....We help, it's called Webhelp.

Re: Due to failure in the IT system, it is not possible to run any trains today

#360
post #148

What jumps out at me after reading this notice is how it completely lacks any apology. I am not prescribing what it should say but merely observing that having lived in North America for sometime now, it seems hard for me to imagine for such a notice to not sound profusely apologetic here. Note: I do not consider words like 'unfortunately' and 'extremely unpleasant' apologetic. Also, I understand there are cultural d…

Customer service is done by another comapny. Source: It's me this time, NS customers service errrr....We help, it's called Webhelp.
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