351–360 of 603 posts
Earlier quoted context omitted.
Okay, then give me access for 50% of the remaining year. If I'm being charged money for a service, I should have a comparable level of access to that service.
You will have access to 100% of the service if you hold up your side of the contract you signed.
I got hit with this a few years back. I signed up for Ps CC for a month (I thought) to create an anniversary gift for my wife. I used it ONCE. Tried to cancel and they told me I had in fact signed up for a year, and that if I didn't cancel now, they'd give me two months free. I didn't want it at all! Anyway, I sucked it up, got on with the remainder of the year, because they wouldn't let me put the cancellation in ea…
I got hit with this a few years back. I signed up for Ps CC for a month (I thought) to create an anniversary gift for my wife. I used it ONCE. Tried to cancel and they told me I had in fact signed up for a year, and that if I didn't cancel now, they'd give me two months free. I didn't want it at all! Anyway, I sucked it up, got on with the remainder of the year, because they wouldn't let me put the cancellation in ea…
Krita is pretty decent replacement, if you want a paid alternative, then Affinity Designer / Affinity Photo is half price right now, and they don't use a subscription model: https://affinity.serif.com/en-us/
This has happened for years! It's not some new terrible thing. You sign up for an annual subscription, paying monthly installments. They give you the option to pay half of it out if you want to cancel, it's no different than a 12 month phone plan in places like Australia. God I hate Twitter. People on their are so used to only reading 150 characters, that it's started affecting them in their daily life, that they're…
No major phone carrier in Australia charges cancellation fees on a 12 month contract. None of them even offer a 12 month SIM only contract.
If you have a phone payment attached, you just pay the remainder of the phone which you keep. With Adobe's contract you pay half the remaining amount and immediately cannot use the software anymore.
Earlier quoted context omitted.
It's illegal to put on the price the customer is actually going to pay? My search attempt failed ("illegal to put price with VAT" neither g nor ddg liked it), please tell me more!
In fact, there was a wine store in New York City that tried to post the real prices and had some legal issues, so they would post _both_ the "price before tax" and the actual price (in some format that allowed them to evade the laws, so stupid). I now live in the Netherlands. All prices are what you pay, _and_ the receipt breaks down how much of that goes to taxes, which I think is completely logical.
Earlier quoted context omitted.
When I read "Annual plan, paid monthly" I expect to be on the hook for the whole year. I wouldn't even assume that there is an option to cancel early. Apparently the early cancellation fee is 50% of your remaining subscription fees. In other words it's an improvement to the actual terms I signed up for when I agreed to be committed for 1 year. I dont see why Adobe needs to explicitely "warn" customers about an option…
Perhaps this is a country/regional thing, but I definitely do not expect to be on the hook for the whole year. In Australia it's quite common to have phone/power/gas/insurance plans that are 1/2 year contracts, but to cancel it you pay a small fee. If fact, when I think about things I currently pay for, none of them work like Adobe's contract. - I have a 1 year contract with my energy provider, the cancel fee is ~$45…
> In Australia it's quite common to have phone/power/gas/insurance plans that are 1/2 year contracts, but to cancel it you pay a small fee.
> - I have a 1 year contract with my energy provider, the cancel fee is ~$45 and I must give them 20 days notice.
Depending on how small the fee is it sounds as if this renders the concept of a half (or full) year contract worthless.
> My phone has a 24 month plan, to cancel I pay any remaining phone payments, that's it
Doesn't paying the remaining payments mean that you actually pay the full price as agreed to when you signed up? If so, how is Adobe's cancelation fee not an improvement? It is smaller than the remaining payments after all.
> My point is Adobe could be upfront and clearer with the overall pricing, terms, renewals, and cancel fees — I don't think they are at all.
I still disagree. If I sign up for an annual subscription I have no expactation of getting out of it early. That's what the monthly subscription is for. If they offer a way to cancel early despite my annual commitment that's a bonus which can be advertised, but doesn't have to be (again, why should they? That's what the monthly subscription is for).
I'm not affiliated with them, but I'm a fan of their product.
Earlier quoted context omitted.
There is no reason to give billion dollar companies with a staff of thousands of full time workers which have meetings in which professional designers meet with professional decision makers to approve of each step in a web store before it goes live the benefit of the doubt instead of the customer who spends 2 minutes in a web form. If it looks dishonest it probably is. On this page https://www.adobe.com/creativecloud…
If you can proceed to buy something and not even bother to read the first word of the product name, which is "Annual" -- you can't claim to be cheated.
I got hit with this a few years back. I signed up for Ps CC for a month (I thought) to create an anniversary gift for my wife. I used it ONCE. Tried to cancel and they told me I had in fact signed up for a year, and that if I didn't cancel now, they'd give me two months free. I didn't want it at all! Anyway, I sucked it up, got on with the remainder of the year, because they wouldn't let me put the cancellation in ea…
"Monthly Plan - £75.85/mo"
"Annual plan, paid monthly - £49.94/mo"
"Annual plan, prepaid - £596.33"
Also I just upgraded from Premiere Pro to the Creative Cloud and was given the full upgrade T&Cs, including that there'd be a cancellation fee to pay if I signed up for the yearly option and cancelled mid-way through.
Again, a genuine question: am I missing something?