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Slack is down

status.slack.com

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Re: Slack is down

#351

Post by MattGaiser »

blntechie wrote: post #332

I have always had this fantasy thinking of what happens when outages of one of these major service never come back online i.e. in this outage Slack loses info of all the accounts, users, messages etc. How would people react? What would engineers do to recover? I always found that idea fascinating. Imagine Google saying tomorrow that they lost all the accounts and emails. What kind of impact the world will have?

Google would be catastrophic because so much is stored there.

Slack is mostly real time communication, at least for me. There are a few bits and bobs that really should be documented that are in the messages though.

Re: Slack is down

#353

Post by fermienrico »

_6fmb wrote: post #343
bww wrote: post #314

Earlier quoted context omitted.

Just a reminder that it's probably not a wise idea for anyone to get further in bed with Zoom than they already are. https://www.washingtonpost.com/technology/2020/12/18/zoom-he...

What an overwrought headline, the employee in question has already been fired.

The optics are still very, very bad for Zoom. I have zero trust in them.

Re: Slack is down

#354

Post by gruez »

jjice wrote: post #255
013a wrote: post #221

Earlier quoted context omitted.

Its especially strange when you think about how unoriginal Slack's product domain is, and how comparable, and in some cases small, their userbase is. * iMessage, which likely handles something in the range of 750M-1B monthly actives. * WhatsApp, 2B users [1], though no clarity on "active" users. * Telegram, 400M monthly actives [2] * Discord, 100M monthly actives [3] * Slack, 12M daily actives [4] * Teams, which is c…

I didn't realize that Discord has way more active users than Slack. I'm glad, Discord is a fantastic service in my experience. It's a shame they got shoe horned into a mostly gaming oriented service. I've never had a class or worked somewhere where Discord was a considered solution instead of Slack, but I can't think of anything that Slack does better (in my experience). In general, I think Discord has the best audio…

>I didn't realize that Discord has way more active users than Slack

Keep in mind you're comparing daily active users vs monthly active users. I'd guess most slack users are online weekday for pretty much the entire day (because it's for work and your boss expects you to be online), whereas a good chunk of discord users are only logging in a few hours a week when they're gaming.

Re: Slack is down

#355

Post by adrianpike »

Thaxll wrote: post #156
exhaze wrote: post #136

Earlier quoted context omitted.

I haven't worked at Slack, so I can't speak with high confidence. A traffic spike is a possible reason, but I'm willing to bet that it's not the reason: > Doubt anyone releasing big changes Monday morning. This is definitely an engineering best practice, and by best practice, I mean something that Uber's, I mean Slack's SRE team strongly pushed for, and got politely overruled on. After a code freeze is lifted, it's q…

You just don't deploy something major the first day after a 2 weeks vacation, it does not makes any sense.

Everywhere I've worked often has a massive backlog of things that get released after a moratorium or extended holiday week. Those are usually the worst weeks to be oncall since things are under so much churn.

Re: Slack is down

#356

Post by dbcurtis »

ceejayoz wrote: post #11
schoolornot wrote: post #8

How many more outages until all trust is eroded and competing services differentiate themselves on the basis of uptime?

I wouldn't be shocked if businesses saw increased productivity during these.

Absolutely! Before the holiday shutdown, I Slacked myself a huge reminder list of things to jump on as soon as we started up again, so that I could hit the ground running in the new year. Oh, wait....

Re: Slack is down

#358

Post by gog »

ARandomerDude wrote: post #328
jeffbee wrote: post #317

Earlier quoted context omitted.

How do you know it's down completely? Maybe it's down for you and maybe even down for a majority but still up for some subset. Happens with many products.

https://status.slack.com/ Every service is marked as "Outage" as of now (also when I wrote the comment).

The outage is not for everybody, I can connect.

Re: Slack is down

#359

Post by jonwachob91 »

ARandomerDude wrote: post #328
jeffbee wrote: post #317

Earlier quoted context omitted.

How do you know it's down completely? Maybe it's down for you and maybe even down for a majority but still up for some subset. Happens with many products.

https://status.slack.com/ Every service is marked as "Outage" as of now (also when I wrote the comment).

It's been a rollercoaster for me the last few hours, sometimes servers are up sometimes they are down. Point being, they are intermittently up :/

Re: Slack is down

#360

Post by pluto9 »

blibble wrote: post #299
ajkjk wrote: post #233

Earlier quoted context omitted.

Every time this kind of thing happens HNers love to grip about how the status pages aren't correct yet. It's so weird -- like the people freaking out about the outage are going to be updating their uptime trackers right now or something. Who cares? It'll be fixed later.

what's the point in a status page that only updates after the outage has been resolved?

It doesn't. The status page is currently showing information about the outage. And the 100% uptime number is probably still correct, since it's only been out for a couple of hours.
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