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My Chromecast Ultra would not start until I began answering 8.8.8.8

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Re: My Chromecast Ultra would not start until I began answering 8.8.8.8

#351

Post by vetinari »

creeble wrote: post #190
vetinari wrote: post #31

Earlier quoted context omitted.

It is not shitty ISPs giving fake results. It is me. My resolver does that and it is for a reason. Disrespecting what the local network tells you to use just leads to arms race.

This is easy to say until you've found yourself supporting 10s of thousands of devices across the world and are the guy support calls when people complain about (what turns out to be) broken DNS servers at hundreds of ISPs. People who buy little internet devices usually don't respond well to "it's your ISP" when their day-to-day web browsing experience is just fine to them. If your resolver does that, you're going to…

I know, that it looks just like a quick fix, and it gets things done.

However, that quick fix does a damage. Why don't you use it just like a fallback. Why use it, when everything works right?

Re: My Chromecast Ultra would not start until I began answering 8.8.8.8

#352

Post by creeble »

vetinari wrote: post #351
creeble wrote: post #190

Earlier quoted context omitted.

This is easy to say until you've found yourself supporting 10s of thousands of devices across the world and are the guy support calls when people complain about (what turns out to be) broken DNS servers at hundreds of ISPs. People who buy little internet devices usually don't respond well to "it's your ISP" when their day-to-day web browsing experience is just fine to them. If your resolver does that, you're going to…

I know, that it looks just like a quick fix, and it gets things done. However, that quick fix does a damage. Why don't you use it just like a fallback. Why use it, when everything works right?

Because it often doesn't work right, and there's no way to tell.

One of the most common complaints we get is that things "are slow to start" or that "I click and it's slow to respond". After long and expensive remote diagnosis, this turns out to be slow DNS, and 8.8.8.8 fixes it. Falling back to it wouldn't change the user experience.

Re: My Chromecast Ultra would not start until I began answering 8.8.8.8

#353

Post by toast0 »

Topgamer7 wrote: post #253
toast0 wrote: post #178

Earlier quoted context omitted.

It's not unreasonable to attempt to use DHCP provided DNS servers. It's not unreasonable to use fallback DNS servers when the DHCP provided servers don't work. It would be a bit strange, but maybe not altogether unreasonable to run a fully recursive DNS client with root.hints and what not. I guess you could argue over reasonableness of favoring the fallback DNS over DHCP. It's not reasonable to ignore DHCP when the f…

I think the difference is that the chromecast would not function without 8.8.8.8. Thus requiring you use googles services to use a google product. That is not cool.

That's why I said "It's not reasonable to ignore DHCP when the fallback DNS doesn't work though"

Re: My Chromecast Ultra would not start until I began answering 8.8.8.8

#355

Post by dvdgsng »

rasz wrote: post #307

Chrome is just as insistent on using 8.8.8.8. Took me >2 years of constant pestering to make Vivaldi finally patch some of it out. https://www.reddit.com/r/vivaldibrowser/comments/a23071/how_...

I had no idea. thank you for this! I assume the setting is "use google dns service to help resolve navigation errors"?

Re: My Chromecast Ultra would not start until I began answering 8.8.8.8

#358

Post by jethro_tell »

toast0 wrote: post #353
Topgamer7 wrote: post #253

Earlier quoted context omitted.

I think the difference is that the chromecast would not function without 8.8.8.8. Thus requiring you use googles services to use a google product. That is not cool.

That's why I said "It's not reasonable to ignore DHCP when the fallback DNS doesn't work though"

It should probably be the other way around from a product perspective. The box is super simple, it's basically a black box, and having some ISP serving you an ad instead of your video link would make it seem like it 'doesn't work' for most customers. A device like that is more likely to be returned than to go through support. However, if you're competent to care about which DNS server you use, or you're doing something like blocking DNS traffic that doesn'r originate from your DNS recurser, you have the capability to change the DNS settings yourself without incurring a bunch of support burden or returning the device out of frustration.

There should be an option in the box settings that lets you choose, google, dhcp, or manual dns servers. Probably in that order.

Re: My Chromecast Ultra would not start until I began answering 8.8.8.8

#359

Post by sowbug »

SilverSurfer972 wrote: post #300
sowbug wrote: post #288

Earlier quoted context omitted.

Isn't using a company's product exactly when you'd expect a dependency on that company's service?

You don't have every single car brand with their own fuel at the gas station right?

If a car brand did, I would find it surprising that a buyer of that brand would complain about it.

Re: My Chromecast Ultra would not start until I began answering 8.8.8.8

#360

Post by sowbug »

CapacitorSet wrote: post #295
sowbug wrote: post #288

Earlier quoted context omitted.

Isn't using a company's product exactly when you'd expect a dependency on that company's service?

It's not a dependency that I expect of browsing devices. I expect to be able to use eg. a TV, a radio or an ebook reader entirely without relying on the vendor, save for technical support maybe.

Chromecast isn't a browsing device.
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