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JetBrains Doomsday Sale - 75% off for 24 hours only

jetbrains.com

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Re: JetBrains Doomsday Sale - 75% off for 24 hours only

#341

Post by noarchy »

jrs235 wrote: post #339

Has anyone else paid but not gotten their license info email? It's been several hours and I still haven't gotten my license info. Update: Thank you for the replies. Glad to know I didn't accidentally mistype my email twice. I agree, their license server might be hiccupping now that they got the order system fixed. Update 2: Still haven't recieved an email. Just logged into my bank account (I used my debit card) and I…

Still waiting for mine, but given the issues they've had today, I won't be surprised if it takes hours to receive the license info in my inbox. I was actually able to order with no problems, at least.

Re: JetBrains Doomsday Sale - 75% off for 24 hours only

#342

Post by JanezStupar »

epaga wrote: post #188

All their server issues must mean they are dealing with unprecedented demand. It makes me wonder: When demand is THIS intense for a 75% off sale, you think it'd mean a more optimal "normal" price point would be at 25-50% off your current normal prices, wouldn't you?

JetBrains products are far from expensive for this class of software (or for any other software out there).

Considering the awesome support, level of polish and massive value provided by the JetBrains team, their products are actually pretty cheap.

I guess that a lot of people are just exercising their options regardless of actual need for the product.

For me PyCharm has paid itself many times over. Keep up the good work JetBrains!

Re: JetBrains Doomsday Sale - 75% off for 24 hours only

#343

Post by pbhjpbhj »

ProblemFactory wrote: post #230
pbhjpbhj wrote: post #220

Earlier quoted context omitted.

So was it scheduled or do you lie to your [potential] customers as a matter of policy?

More likely it's a generic error page that shows up due to the traffic load, and has not been updated to match the "unscheduled" nature. A mistake, not a "lie as a matter of policy".

>More likely it's a generic error page that shows up due to the traffic load, and has not been updated to match the "unscheduled" nature. //

If you put up an error page that says "scheduled maintenance" and the "maintenance" is unscheduled then that's a lie. It's not a mistake unless you accidentally put the wrong page up or something like that.

It's a pretty common corporate thing: they have a panic situation and instead of saying "we're overloaded with traffic and can't keep the server up but are trying hard to meet the load; please try again tomorrow" or something they say "scheduled maintenance". It's barefaced lying and it's a pretty good indicator IMO of low morals.

What's more if they said they had problems I'd personally be sympathetic. If they say they've "scheduled maintenance" at a busy time then I'm inclined to think they're pretty poor at running their business.

Re: JetBrains Doomsday Sale - 75% off for 24 hours only

#344

Post by pbhjpbhj »

hhariri wrote: post #278
pbhjpbhj wrote: post #220

Earlier quoted context omitted.

So was it scheduled or do you lie to your [potential] customers as a matter of policy?

Sorry, how do you mean lie? When did we lie?

It's not a rhetorical question.

Did your company schedule taking down web services [that enable purchase of the products your promoting] for _maintenance_ on the day you're running a 24hour promotion?

Or, did you lie and say it was "scheduled" when it's anything but.

Or, some other state?

Scheduling maintenance today would be kinda like a shop deciding to clean all the floors the day they open for their annual sale.

Re: JetBrains Doomsday Sale - 75% off for 24 hours only

#345

Post by pbhjpbhj »

shiven wrote: post #74

Looks like their servers have had a meltdown ... Clearly they underestimated the planet-wide morphic resonance across software developers for pre-apocalypse deep discounts on IDEs :)

>Looks like their servers have had a meltdown //

No no, didn't you read it's just "scheduled maintenance". No biggy, nothing to do with extra traffic at all.

Re: JetBrains Doomsday Sale - 75% off for 24 hours only

#346

Post by moondowner »

jrs235 wrote: post #339

Has anyone else paid but not gotten their license info email? It's been several hours and I still haven't gotten my license info. Update: Thank you for the replies. Glad to know I didn't accidentally mistype my email twice. I agree, their license server might be hiccupping now that they got the order system fixed. Update 2: Still haven't recieved an email. Just logged into my bank account (I used my debit card) and I…

I'm also waiting for the mail with the license key, maybe more than 5 hours.

Re: JetBrains Doomsday Sale - 75% off for 24 hours only

#347

Post by noarchy »

uxp wrote: post #245
ConstantineXVI wrote: post #84

Earlier quoted context omitted.

I believe only IntelliJ gets the other IDEs as plugins.

I don't know if this is true (I'm not disputing it), however AppCode has officially been recognized as the only IDE version that will ever be compatible with *.xcodeproj files. It's functionality is not 'plugin-able'.

You're right, though I think that AppCode is an unusual case; you can only use it on OS X, right? It is a completely different beast.

For IDEA, though, you can indeed get the same functionality of PHPStorm, PyCharm, etc, by simply using their respective plugins for IDEA. However, the plugins are sometimes behind the stand-alone IDEs, in terms of features.

Re: JetBrains Doomsday Sale - 75% off for 24 hours only

#348

Post by moondowner »

swalsh wrote: post #272
pilif wrote: post #269

Earlier quoted context omitted.

The license key delivery isn't instantaneous. I got my keys about 5 minutes after getting the payment confirmation.

5 minutes is good, it took an hour for my Resharper key. And that was a few weeks ago.

I'm waiting ~6 hours for my IDEA key, still no email.

Re: JetBrains Doomsday Sale - 75% off for 24 hours only

#349

Post by rdemmer »

pbhjpbhj wrote: post #220
hhariri wrote: post #123

Earlier quoted context omitted.

Working on it. Sorry about this.

So was it scheduled or do you lie to your [potential] customers as a matter of policy?

In response to comment: "If you put up an error page that says "scheduled maintenance" and the "maintenance" is unscheduled then that's a lie. It's not a mistake unless you accidentally put the wrong page up or something like that. It's a pretty common corporate thing: they have a panic situation and instead of saying "we're overloaded with traffic and can't keep the server up but are trying hard to meet the load; please try again tomorrow" or something they say "scheduled maintenance". It's barefaced lying and it's a pretty good indicator IMO of low morals. What's more if they said they had problems I'd personally be sympathetic. If they say they've "scheduled maintenance" at a busy time then I'm inclined to think they're pretty poor at running their business."

@pbhjpbhj - With 100% certainty there was no let's put up a "scheduled maintenance" page to mislead anybody. If you have followed this post, facebook, twitter, our blogs, etc. it has been clear that this was purely a volume issue and the priority was to get the website and shop up and running as quickly as possible. There are people who have been and continue to work very hard to take orders and support all of those who are experiencing issues. There have been some things to learn from this process and ensuring a proper message page appears if/when a likewise issue raises its head again in the future. We welcome and appreciate feedback from all but let's nice turn a great promotion for JetBrains developers into something ugly that it is not.

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