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Cursor IDE support hallucinates lockout policy, causes user cancellations

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Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#341

Earlier quoted context omitted.

Yes, actually, I do! I trust my teammates with tens of thousands of hours of experience in programming, embedded hardware, our problem spaces, etc. to write from a fully formed worldview, and for their code to work as intended (as far as anybody can tell before it enters preliminary testing by users) by the time the rest of the team reviews it. Most code review is uneventful. Have some pride in your work and you'll b…

so your saying that yes you do "trust other developers to write good code without mistakes without getting it reviewed by others." And then you say "by the time the rest of the team reviews it. Most code review is uneventful." So you trust your team to develop without the need for code review but yet, your team does code review. So what is the purpose of these code reviews? Is it the case that you actually don't thin…

I never said that code review was useless, I said "yes, I do" to your question as to whether or not I "trust other developers to write good code without mistakes without getting it reviewed by others". Of course I can trust them to do the right thing even when nobody's looking, and review it anyway in the off-chance they overlooked something. I can't trust AI to do that.

The purpose of the review is to find and fix occasional small details before it goes to physical testing. It does not involve constant babysitting of the developer. It's a little silly to bring up honesty when you spent that entire comment dancing around the reality that AI makes an inordinately large number of mistakes. I will pick the domain expert who refuses to touch AI over a generic programmer with access to it ten times out of ten.

The entire team as it is now (me included) were juniors. It's a traditional engineering environment in a location where people don't aggressively move between jobs at the drop of a hat. You don't need to constantly train younger developers when you can retain people.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#343

Earlier quoted context omitted.

I use it all the time, and it has accelerated my output massively. Now, I don't trust the output - I review everything, and it often goes wrong. You have to know how to use it. But I would never go back. Often it comes up with more elegant solutions than I would have. And when you're working with a new platform, or some unfamiliar library that it already knows, it's an absolute godsend. I'm also damn proud of my own…

I have a hard time being sold on “yea it’s wrong a lot, also you have to spend more time than you already do on code review.” Getting to sit down and write the code is the most enjoyable part of the job, why would I deprive myself of that? By the time the problem has been defined well enough to explain it to an LLM sitting down and writing the code is typically very simple.

I'm confused when people say that LLMs take away the fun or creativity of programming. LLMs are only really good at the tedious parts.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#345

(Cursor cofounder) Apologies - something very clearly went wrong here. We’ve already begun investigating, and some very early results: * Any AI responses used for email support are now clearly labeled as such. We use AI-assisted responses as the first filter for email support. * We’ve made sure this user is completely refunded - least we can do for the trouble. For context, this user’s complaint was the result of a r…

[flagged]

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#346

(Cursor cofounder) Apologies - something very clearly went wrong here. We’ve already begun investigating, and some very early results: * Any AI responses used for email support are now clearly labeled as such. We use AI-assisted responses as the first filter for email support. * We’ve made sure this user is completely refunded - least we can do for the trouble. For context, this user’s complaint was the result of a r…

Side note... I'm a paying enterprise customer who moved all my team to cursor and have to say I'm considering canceling due to the non existent support. For example Cursor will create new files instead of edit an existing one when you have a workspace with multiple folders in a monorepo...

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#347

Earlier quoted context omitted.

> You're not supposed to trust the tool This is just an incredible statement. I can't think of another development tool we'd say this about. I'm not saying you're wrong, or that it's wrong to have tools we can't just, just... wow... what a sea change.

Imagine if your compiler just randomly and non-deterministically compiled valid code to incorrect binaries, and the tool's developer couldn't really tell you why it happens, how often it was expected to happen, how severe the problem was expected to be, and told you to just not trust your compiler to create correct machine code. Imagine if your calculator app randomly and non-deterministically performed arithmetic in…

If you think of AI like a compiler, yes we should throw away such tools because we expect correctness and deterministic outcomes

If you think of AI like a programmer, no we shouldn't throw away such tools because we accept them as imperfect and we still need to review.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#349

Earlier quoted context omitted.

> You're not supposed to trust the tool This is just an incredible statement. I can't think of another development tool we'd say this about. I'm not saying you're wrong, or that it's wrong to have tools we can't just, just... wow... what a sea change.

Imagine! Imagine if 0.05% of the time gcc just injected random code into your binaries. Imagine, you swing a hammer and 1% of the time it just phases into the wall. Tools are supposed to be reliable.

There are no existing AI tools that guarantee correct code 100% of the time.

If there is such a tool, programmers will be on path of immediate reskilling or lose their jobs very quickly.

Re: Cursor IDE support hallucinates lockout policy, causes user cancellations

#350

Earlier quoted context omitted.

It's a huge problem. I just can't get past it and I get burned by it every time I try one of these products. Cursor in particular was one of the worst; the very first time I allowed it to look at my codebase, it hallucinated a missing brace (my code parsed fine), "helpfully" inserted it, and then proceeded to break everything. How am I supposed to trust and work with such a tool? To me, it seems like the equivalent o…

You're not supposed to trust the tool, you're supposed to review and rework the code before submitting for external review. I use AI for rather complex tasks. It's impressive. It can make a bunch of non-trivial changes to several files, and have the code compile without warnings. But I need to iterate a few times so that the code looks like what I want. That being said, I also lose time pretty regularly. There's a le…

> You're not supposed to trust the tool, you're supposed to review and rework the code before submitting for external review.

Then it's not a useful tool, and I will decline to waste time on it.

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