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Home insurers are dropping customers based on aerial images

wsj.com

341–350 of 712 posts

Re: Home insurers are dropping customers based on aerial images

#341
post #249

Earlier quoted context omitted.

Every state requires you to hold some minimum level of car insurance, mortgages require a level of homeowners insurance, etc. The underlying problem is that it's a significant barrier for people if they get priced out of the market (even if it's for good reason). If you can't afford car insurance or no insurers will offer it to you then you legally cannot drive a car, and in the US that becomes a problem that spirals…

If you are such a risk when driving no insurer will touch you, I would like you off the road.

[deleted]

Re: Home insurers are dropping customers based on aerial images

#342

Earlier quoted context omitted.

Wouldn't said trampoline simply not be covered by the policy since you lied about it? The agents are checking a box and the underwriter is sticking in a boilerplate "Customer said no trampoline therefore trampolines are excluded from this policy" text

It’s worse than that actually; say the liar’s house burns down and the insurance adjuster finds the trampoline in the garden after the fact. As I understand it, the insurer can void the entire contract.

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Re: Home insurers are dropping customers based on aerial images

#343

Earlier quoted context omitted.

Why is it not a good thing if insurance is more accurately priced? Insurance isn't a redistribution mechanism. And dilapidated roofs aren't a social good. Municipalities have actual redistribution schemes to make these kinds of repairs. I'll note that there's nothing at all redistributive about sneaking a trampoline onto your property, too. Further, I'll note that working class people also take pride in their houses…

Isn't insurance entirely a redistribution mechanism?

Not in the sense evoked by customer purchasing power.

Re: Home insurers are dropping customers based on aerial images

#344
post #289

This aerial stuff now enhanced by AI is a privacy rights nightmare - in Australia, local councils are utilizing high res images shot by plane, which are AI analysed for infractions - ie. Illegal outbuildings, cut trees, earth works greater than a metre in depth, solar panels placed without auth etc. This kind of tech is going to be abused by both the private and public sector to no end. The images have a resolution t…

(Am Australian lawyer) there's no privacy recognised in any of those things you're talking about. Simple solution is don't lie to insurers or the government. Of course we can elect politicians that change the law. Might be a hard sell if the motivation is to stop detection of illegal things. Sources: (no general right to privacy) https://en.m.wikipedia.org/wiki/Victoria_Park_Racing_%26_Rec... The Privacy Act ( https:…

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Re: Home insurers are dropping customers based on aerial images

#345
post #338

I don't really understand the privacy concern here. To wit: insurers can demand actual inspection of your home when making underwriting decisions. The condition of your house is very much their business. Why is an aerial photograph of your roof, which everybody in the world already has on Google Maps, such a big deal?

I think the issue is that in some cases the information is inaccurate and there are sometimes limited avenues for a customer to object if their insurance is cancelled based on inaccurate information. To the extent that the information is accurate, I agree. If you make an agreement with a company and buy insurance based on your statement that you don't have a pool, but then you do have a pool, I don't see any reason w…

They can generally decline coverage for any reason, for what it's worth; they could cancel without aerial footage just on the hunch that you didn't replace your roof, or they could mass-mail their customers demanding proof of roof replacements.

(The article and other things I'm reading suggest that cancellations are because footage finds trampolines and pools --- in which case I don't even understand how anybody can have sympathy. It's fine to have insurance risks on your property! But disclose them!)

Re: Home insurers are dropping customers based on aerial images

#346

Earlier quoted context omitted.

Why is it not a good thing if insurance is more accurately priced? Insurance isn't a redistribution mechanism. And dilapidated roofs aren't a social good. Municipalities have actual redistribution schemes to make these kinds of repairs. I'll note that there's nothing at all redistributive about sneaking a trampoline onto your property, too. Further, I'll note that working class people also take pride in their houses…

Isn't insurance entirely a redistribution mechanism?

No. It’s a risk pooling mechanism.

If a group of ten people all have a one in one-thousand per year chance of a million-dollar loss each year, then their annual premium will be:

10 x 0.001 x $1,000,000 = $10,000 (plus some administrative overhead and assuming a very basic risk model)

It has nothing to do with who is rich and who is poor or making anyone come out ahead of their own losses.

Re: Home insurers are dropping customers based on aerial images

#347
post #298

Earlier quoted context omitted.

The problem is the culling Insurance companies are very keen to get as much risk as possible off their books before the climate gets even more extreme in its volatility Good goes with bad, so long as the bad goes, some good going too is undesirable but OK because they are aware if the catastrophic climate events looming The insurance companies are behaving logically, probably legally IANAL, but for people who are sim…

Insurance companies want money to come in and never go out. If they could they would sell life insurance to dead people and homeowners insurance to the homeless.

The irony here is that's what insurance customers want, too: to incur arbitrary risks and have other more responsible customers pay for them.

Re: Home insurers are dropping customers based on aerial images

#348
post #338

I don't really understand the privacy concern here. To wit: insurers can demand actual inspection of your home when making underwriting decisions. The condition of your house is very much their business. Why is an aerial photograph of your roof, which everybody in the world already has on Google Maps, such a big deal?

I think the issue is that in some cases the information is inaccurate and there are sometimes limited avenues for a customer to object if their insurance is cancelled based on inaccurate information. To the extent that the information is accurate, I agree. If you make an agreement with a company and buy insurance based on your statement that you don't have a pool, but then you do have a pool, I don't see any reason w…

They can also use the info to decide if they allow a renewal.

They can decide not to renew for any reason - including that they just decided not to do house insurance at all anymore.

Re: Home insurers are dropping customers based on aerial images

#349
post #289

This aerial stuff now enhanced by AI is a privacy rights nightmare - in Australia, local councils are utilizing high res images shot by plane, which are AI analysed for infractions - ie. Illegal outbuildings, cut trees, earth works greater than a metre in depth, solar panels placed without auth etc. This kind of tech is going to be abused by both the private and public sector to no end. The images have a resolution t…

This is not a technology or privacy problem - it's a legislative one. If it's illegal to do X, then it seems reasonable for the gov't to enforce that - the more efficiently the better. And if enforcing it seems wrong, then maybe it shouldn't be a law. For another toy example, what if speed laws in the US were fully enforced 100% of the time - they would be yanked immediately, because they are dumb and mostly just use…

> what if speed laws in the US were fully enforced 100% of the time - they would be yanked immediately, because they are dumb and mostly just used to fund the police

Or maybe people would adjust their behavior and respect speed limits? Laws that are sporadically enforced at the discretion of police officers are awful. It just enables discrimination.

Re: Home insurers are dropping customers based on aerial images

#350

I don't really understand the privacy concern here. To wit: insurers can demand actual inspection of your home when making underwriting decisions. The condition of your house is very much their business. Why is an aerial photograph of your roof, which everybody in the world already has on Google Maps, such a big deal?

In these cases, the argument is always of the type you just mentioned.

“What’s the big deal the data is already available, relax”. On top of that, it comes with an air of condescension as if no one had ever thought about that before.

One concern with things like this is that it’s different when you have to send someone out to inspect a home vs inspecting thousands of homes at a time. Once you have data in that volume, you can start to infer things that do borderline encroach on privacy.

What is the case here, and it might be what you were trying to point out, is that this kind of data is already collected regularly and is by the books legal. The concern here is simply at the application.

At this point the cats out of the bag and the best we can hope for is at least some level of protection through legislation.

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