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Is tipping getting out of control? Many consumers say yes

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Re: Is tipping getting out of control? Many consumers say yes

#341

Post by bmitc »

taberiand wrote: post #284
dumpsterdiver wrote: post #253

Earlier quoted context omitted.

> Also, some customers seem to think that the screen froze at the very end because it didn't ask for a tip. Haha, I think that's totally reasonable of them. As a consumer I would appreciate a notification informing me that I couldn't tip, no matter how much I thought they deserved it. Edit: I wanted to add that there are a lot of places we're not expected to tip at whose employees deserve it just as much as the ones…

Maybe a section on the payment page for adding a tip with a single radio button already selected, titled "No tip required, we pay our servers well"

It should say "no tips accepted".

Re: Is tipping getting out of control? Many consumers say yes

#342

Post by dgfitz »

eastbound wrote: post #308
barbariangrunge wrote: post #241

Earlier quoted context omitted.

I wish you would take cash. Every other method of payment gets tracked and is used to profile people

There are only 39.8 billion US banknotes in circulation, it can easily tracked in a Postgres database, banknote numbers when it exits the ATM, banknote numbers when they are redeemed by the baker, or by your drug dealer of choice, banknotes are only in circulation for one or two exchanges before coming back to a bank, it’s very possible that they are tracked to identify curious loops in circulation. In fact, if they…

Please correct me if I’m missing something. You’re describing a map where the key is a note and the value is, a linked list of banks? I’m not clear what the point is that you’re trying to make.

Re: Is tipping getting out of control? Many consumers say yes

#343

Post by bmitc »

bilsbie wrote: post #150
jacktribe wrote: post #99

I've just opened a coffee shop in Los Angeles last month, and we don't take tips. We only use self-ordering iPads (I've custom coded an iOS app w/ Stripe Terminal for it), and we don't accept cash either. We've had a few customers baffled by the no-tipping policy, and still insisting that they leave a tip. Some even left cash on the counter or on the table. We had to chase a few of them down to return their money. Al…

We had a no tipping restaurant we used to go to and the service was reliably terrible. Hopefully the rating system will work but I’d say you do need some kind of system. On the other hand Chick-fil-A is able to make their employees act friendly. I wonder how they do it. Finally I do wish you’d accept cash just for people that want to preserve their privacy.

> On the other hand Chick-fil-A is able to make their employees act friendly. I wonder how they do it.

I would assume they make them do it via management, training, treating them well, and firing for non-compliance.

Re: Is tipping getting out of control? Many consumers say yes

#344

Post by sacrosancty »

dumpsterdiver wrote: post #253
jacktribe wrote: post #99

I've just opened a coffee shop in Los Angeles last month, and we don't take tips. We only use self-ordering iPads (I've custom coded an iOS app w/ Stripe Terminal for it), and we don't accept cash either. We've had a few customers baffled by the no-tipping policy, and still insisting that they leave a tip. Some even left cash on the counter or on the table. We had to chase a few of them down to return their money. Al…

> Also, some customers seem to think that the screen froze at the very end because it didn't ask for a tip. Haha, I think that's totally reasonable of them. As a consumer I would appreciate a notification informing me that I couldn't tip, no matter how much I thought they deserved it. Edit: I wanted to add that there are a lot of places we're not expected to tip at whose employees deserve it just as much as the ones…

[dead]

Re: Is tipping getting out of control? Many consumers say yes

#346

Post by Teknoman117 »

BugsJustFindMe wrote: post #297
hedora wrote: post #267

Earlier quoted context omitted.

The US faced a dilemma: Post civil war, many people didn't want to pay freed slaves for their labor. A combination of tipping and converting jobs that were typically held by blacks to unpaid positions provided a solution. It became popular despite attempts to ban the practice. Today, tipped workers in the US are paid, but have a lower minimum wage than normal workers. Source: https://time.com/5404475/history-tipping-…

> Today, tipped workers in the US are paid, but have a lower minimum wage than normal workers. Not in all states.

Relevant link: https://www.dol.gov/agencies/whd/state/minimum-wage/tipped.

Re: Is tipping getting out of control? Many consumers say yes

#347

Post by Semaphor »

kevin_thibedeau wrote: post #239
pseudo0 wrote: post #205

Earlier quoted context omitted.

Tipping in Canada is extra absurd. The minimum wage for servers and bartenders is the same as for regular workers (eg. $15.50 per hour in Ontario). But thanks to cultural osmosis from the US, 15-25% tips are also expected on top of that.

US tip workers also get full minimum wage. Tip workers who don't meet the minimum wage threshold on total earnings are compensated for the shortfall. The lower tip worker rate is a subsidy to business owners paid for by guilt tripping their customers.

> US tip workers also get full minimum wage. Tip workers who don't meet the minimum wage threshold on total earnings are compensated for the shortfall.

So they don’t get tips on top of the minimum wage.

Re: Is tipping getting out of control? Many consumers say yes

#348

Post by wiradikusuma »

"..says it’s hard to sympathize with consumers who are able to afford pricey coffee drinks but complain about tipping.." Hmm.. wat? I don't drink "pricey coffee drinks" (I'm cheap), but I think everyone can do whatever they want with their hard-earned money.

They should complain to their employer. If it doesn't work, to government as policy maker. As mentioned at the end of the article, "If you work for a company, it’s that company’s job to pay you for doing work for them"

Re: Is tipping getting out of control? Many consumers say yes

#349

Post by cratermoon »

bluedino wrote: post #22
cratermoon wrote: post #3

Solution: pay people a decent wage. Stop externalizing the costs of running a business. If you can't make enough money to keep the business viable, then maybe the law of supply and demand and the free market is trying to tell you something.

Plenty of restaurants have a sign advertising $15 starting wage and have too jars And this is fast casual where you don't even have a waiter.

> $15 starting wage

Let me say again "a decent wage"

Re: Is tipping getting out of control? Many consumers say yes

#350

Post by lotsofpulp »

kevin_thibedeau wrote: post #235
ramphastidae wrote: post #217

Earlier quoted context omitted.

It seems like promoting a fairer society is a priority for you, given your focus on paying fair wages. That’s great! Please consider extending that desire to serving people who do not have credit cards or bank accounts (or crypto …) Plenty of them exist and like coffee too.

NYC had to put a stop to the cashless trend because it is unfair to only offer services to those eligible for banking.

It is unfair to lay that burden on businesses, when it should be the government’s job to operate infrastructure.

It would be trivial for the federal government to offer each individual an electronic money account that legally cannot be closed and is forever accessible to them. And as an adjacent comment wrote, the in person services infrastructure can be tacked onto USPS.

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