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Uber Paid Hackers to Delete Stolen Data on 57M People

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Re: Uber Paid Hackers to Delete Stolen Data on 57M People

#341
post #4

Ever since Susan Fowler told her story about what happened to her at Uber, I have only used Lyft, and have encouraged all my friends to do the same. I plan to never use Uber again.

Uber employee chiming in - while I entirely sympathize with HN's frustrations around our ethics and can't really justify our actions around this data breach, it is very much worth noting that Lyft would not exist were it not for Uber's extremely aggressive practices. There were/are far too many protectionist policies at play at most locales that -- not out of pure coincidence -- needed a company as aggressive as Uber…

Sorry, no.

It's not like Uber did one bad thing. Uber has been a fountain of terrible things for years and years. You even admit that Uber's market-dominant position has been been achieved through those terrible things. And those are only the terrible things that we've discovered despite Uber's energetic attempts to cover things up. Lord knows what horrors you're still hiding.

Until Uber loses their ill-gotten lead, I won't even consider using them.

Re: Uber Paid Hackers to Delete Stolen Data on 57M People

#342
post #19

If the FTC doesn't act on this they are toothless. Uber's blatant disregard to anything accountable or respectable is astounding: "In January 2016, the New York attorney general fined Uber $20,000 for failing to promptly disclose an earlier data breach in 2014. After last year’s cyberattack, the company was negotiating with the FTC on a privacy settlement even as it haggled with the hackers on containing the breach,…

One would hope the next settlement would have more teeth.

If I was running the FTC, I would not settle this time, because it's blatantly obvious Uber was acting in bad faith last time around.

Re: Uber Paid Hackers to Delete Stolen Data on 57M People

#343
Some times, i don't code programs. I know that's a typical of someone perceived as a hacker, but my techniques have always been a typical. For instance, it might surprise readers to know that all of the widely publicized hacks I was involved in - let's call that the "Adrian Classic" period :p - were done using a web browser and Notepad, on dialup, on Windows 98.

If you stop to think about it, this is really a true meta-hack. People who ask to learn how to hack are generally told to install Linux, learn how to code, and experiment with various hacking tools. Much how network administrators learning to secure their systems tend to get the same certifications, read many of the same books. This results in activity that's really more like jousting than hacking - a predefined pattern of attack taking place against a predefined pattern of defense. When i started Hacking, I learnt how to code, I learned to read code, and I learned how programmers thought, which assumptions they tended to make, and what mistakes their common training tended to cause them to make in common across completely different systems. One example of this is writing access code with the assumption that if failure = no then access = yes. On many systems, I found that by simply removing a username or password field, access would be automatically granted - because there had been no username or password failure, since there had been none to fail, so access was granted.

Because my methods were and are unorthodox, they are rarely detected by intrusion detection systems. They don't resemble common attacks because they aren't common attacks. I often make them up on the spot. Which is why the question "teach me to hack" is so frustrating. This is particularly emphasized by a meme pic I got a Google Alert for this morning: I always give readers free Access to reach me for all kinds of Hacking Issues though : compositehacks@gmail.com

Re: Uber Paid Hackers to Delete Stolen Data on 57M People

#344

Earlier quoted context omitted.

Uber is like the Donald Trump of corporations. It sets new ground in how openly vile you can be without any consequences. Just like Donald Trump the real danger is not in Uber itself but in whatever it will be that uses it as a role model.

Just yesterday, I got some serious flak for suggesting that changing one person in leadership wasn't enough to make them not evil. I'm sad to see just how bad this is/was, but I'm not one bit surprised.

I think it's progress. Culture does tend to come from the top down - and just like dogs companies do have a habit of resembling their upper management.

Looks like they fired two people over this, pretty immediately at that. Uncertain if the new CEO was aware of the cover-up until (presumably) contacted for comment by a news org.

The fact that the cover-up persisted this long is bad, but on the other hand the Kalanick-era Uber probably would've gone to war with the journalists breaking the stories rather than admit fault, so there's that.

Re: Uber Paid Hackers to Delete Stolen Data on 57M People

#345
post #106

Every day we see more evidence that boards of directors and senior management should be personally accountable financially and with respect to their liberty for the company they are managing or overseeing doing foul things that they ought to have known. The "I didn't know, I just took a vast salary to play golf" argument should not be any kind of defence. If there is the real prospect of going to jail, golfers will r…

I'm in charge of security at a large e-commerce company. I do not play golf. I mostly live in fear.

No sensible person would sign up for the CSO position if they risked jail time when their company gets hacked. You can't really control it. A random engineer could make a mistake that gets hackers a step closer. Or it could be a zero-day vulnerability that nobody knows how to protect against.

There are millions of motivated adversaries out there and a finite number of employees at your company to outsmart them. It's a game you can't win. The larger your company becomes, the broader your attack surface becomes, and the higher value a target you become.

You just have to hope that when you get hacked, it is a "forgiveable" hack like a zero-day or highly targeted attack.

If CSO's are to be personally accountable for the malicious actions of others, it needs to be due to clear negligence on their part and the responsibilities need to be clearly defined.

Re: Uber Paid Hackers to Delete Stolen Data on 57M People

#346

Man, I don't know if Uber is evil or if most tech companies are evil and Uber just doesn't drop the kind of money on PR strategery that an evil company need to drop in order to seem normal. But either way, holy cow does that company come off as toxic. They've completely revolutionized the drive-for-hire industry and all anyone ever hears about it what a D-bag their CEO is or how toxic and mysogonist their work enviro…

I never quite know how to think about them. On the one hand, they’d changed an entire industry in a way that people wanted but was getting serious resistance from the entrenched players. They had to break a lot of rules and go around a lot of people with a whole lot of connections to get where they are and in the process made a lot of enemies. I expect blowback. I expect negative news. They essentially pulled it off…

You can move fast and break things without being a jerk or a misogynist. They don't get an excuse because they mixed the two up.

Re: Uber Paid Hackers to Delete Stolen Data on 57M People

#347
post #169

Earlier quoted context omitted.

Deleting your account at Uber doesn't delete ride info[0] In a lot of cases companies still leave behind an email stub to prevent users signing up over and over again for signup deals The only way to ensure your data is safe is to never hand it over in the first place - signup with a fake name, prepaid card, etc. [0] https://help.uber.com/h/24010fe7-7a67-4ee5-9938-c734000b144a

In the EU, data protection rules mean they must delete all user data on request. That means every day I'm a new customer and get $20 off my first ride of $22. One day, they'll wise up and stop making such silly deals.

> In the EU, data protection rules mean they must delete all user data on request. That means every day I'm a new customer and get $20 off my first ride of $22. One day, they'll wise up and stop making such silly deals.

The behavior described here is extremely selfish and amoral. It amounts to gaming the system. Additionally, the cost of exploiting a loophole such as this will be passed on to other customers before the company stops offering a losing deal. Those customers will not be reimbursed when the offer is rescinded.

The antisocial behavior of the company would not excuse the antisocial behavior of a user acting in this way.

Re: Uber Paid Hackers to Delete Stolen Data on 57M People

#348

Man, I don't know if Uber is evil or if most tech companies are evil and Uber just doesn't drop the kind of money on PR strategery that an evil company need to drop in order to seem normal. But either way, holy cow does that company come off as toxic. They've completely revolutionized the drive-for-hire industry and all anyone ever hears about it what a D-bag their CEO is or how toxic and mysogonist their work enviro…

Now with them investing heavily in self driving cars, they aim to avoid paying drivers.

Re: Uber Paid Hackers to Delete Stolen Data on 57M People

#349
post #4

Ever since Susan Fowler told her story about what happened to her at Uber, I have only used Lyft, and have encouraged all my friends to do the same. I plan to never use Uber again.

Good, it's important to judge a company of 10k people on one person's story. That's usually a great strategy.

I'm not defending uber, but this kind of attitude is exactly what got Trump elected. You can't generalize and demonize entities based on one person's view.

Re: Uber Paid Hackers to Delete Stolen Data on 57M People

#350

Earlier quoted context omitted.

Uber is like the Donald Trump of corporations. It sets new ground in how openly vile you can be without any consequences. Just like Donald Trump the real danger is not in Uber itself but in whatever it will be that uses it as a role model.

I propose a new law, similar to Godwin's. "As an online discussion grows longer, the probability of a comparison involving Trump approaches 1"

You can't say anything approaching positive about Trump. You will be down voted. The vehement supporters of freedom of speech doesn't support this. Well, the irony.
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