Earlier quoted context omitted.
This is why the first thing you should do as a dev when somebody tells you that they want Y feature is to ask why. Non-developers have no clue WHAT they want, then know WHY they want it. The why is much more important to know, because the requestor has no clue how software works and imagines bad solutions.
In some cases it's just because they think that any "missing thing" might be the one that causes customers to reject the offering. So they "must" have everything. It's the lack of knowledge that's the problem and they don't feel that they're going to get more than one chance/feedback cycle to learn from. The product managers proposing things have their reputation tied up in them so a major feature is a chance at fame…
This is a valid why for a feature though. Clients want it.
Now, the concern here is do the clients want it, or does sales/product THINK the client wants it?