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Slack has raised our charges by $195k per year

mahadk.com

331–340 of 1001 posts

Re: Slack has raised our charges by $195k per year

#331

Wow, Slack does not allow business customers to export their chats. WTF. Found this: "Workspace Owners can apply for Corporate Export. This lets you export all messages (including DMs and private channels), but only if your company has legal or compliance requirements and Slack approves the request. Once approved, exports are scheduled and delivered automatically." So they have the tech built, you just aren't allowed…

Makes some sense that the owner can't just eavesdrop on every conversation on the platform. That is very illegal many places in the world.

Re: Slack has raised our charges by $195k per year

#332

What are people putting on their chat that makes them beholden to Slack? To me, the team chat app is like a terminal: it shows lines of text, but I don't expect to be able to find anything in the far future. A bit like a real-life conversation, once it's happened it turns into a vague memory. A full transcript is not that interesting. I thought maybe integrations, but those tend to be webhooks that display an alert.…

A lot of companies gravitate towards putting more and more into Slack. It has a tendency to take over email. The integrations also just accelerate that process.

If you can convince people to put everything in "project rooms" (or "team rooms" or whatever) instead of DMs, then you effectively end up with the ability to search all the historical knowledge of the company.

Re: Slack has raised our charges by $195k per year

#333

What are people putting on their chat that makes them beholden to Slack? To me, the team chat app is like a terminal: it shows lines of text, but I don't expect to be able to find anything in the far future. A bit like a real-life conversation, once it's happened it turns into a vague memory. A full transcript is not that interesting. I thought maybe integrations, but those tend to be webhooks that display an alert.…

Slack Connect is also big. Having a chance to talk to most (if not all of your clients) from the same place where you talk to colleagues is a great thing. Far more bandwith than email, links, mentions, etc., so this is a big thing that other platforms lack.

Re: Slack has raised our charges by $195k per year

#334
Mailing lists, just switch to mailing lists with a web archive for internal discussions. You can have a chat with messages which auto-delete every 30 days for quick discussions (we use the talk chat from nextcloud - not great but does what we need).

All of our real discussions are sent to a mailing list with a web archive (like lkml.org, except private). That way we can still reference precise messages easily. It has been working great for us.

Re: Slack has raised our charges by $195k per year

#335

Hey! I have an open-source project for browsing an exported slack archive, it may be useful to you so you can see and search the history: https://github.com/pkarolyi/slack-archive-browser I haven’t maintained it in a while since it works for us, but PRs are welcome :) A good first one would be adding non-slack authentication as currently it only supports Slack openid for logging in, but it uses next-auth and should b…

Mattermost also has a tutorial to import your slack messages https://docs.mattermost.com/administration-guide/onboard/mig...

I have been running a Mattermost instance with a few thousand users for years now.

It really hasn’t required any maintenance at all beyond incrementing the version number.

They are starting to tighten the screws (showing admins a warning if you have over 2500 users), but it’s still looking good for a few years before I need to act on that.

Re: Slack has raised our charges by $195k per year

#336
post #57

I was ready to be unsympathetic - too bad for the company - but then I read TFA and it's a rug pull on a nonprofit teaching coding to kids.... https://hackclub.com/ (They do help clubs sell things, taking "7% of income", so they do have a revenue stream, but the money that Slack wants would pay a veritable army of student interns.)

[flagged]

Re: Slack has raised our charges by $195k per year

#337
post #296

Personally, I and my friends self host matrix for our organization but Mattermost is also a fine free-software alternative. There are plenty more reasons to avoid using Slack, see: Reasons not to use Slack by Richard Stallman https://stallman.org/slack.html >

Convenience is king, and unfortunately Matrix is not very convenient. Way too cumbersome to get going from a user perspective.

Re: Slack has raised our charges by $195k per year

#338

Classic Salesforce. The exact same thing happened with our org and Heroku. Zero empathy, just pony up or we trash your company.

Yeah they fucked Heroku hard. I used to love Heroku. Can’t imagine there’s many people still left using it now.

I still have old personal projects on there

Its inertia, its just not a priority to move them over

Re: Slack has raised our charges by $195k per year

#339

What are people putting on their chat that makes them beholden to Slack? To me, the team chat app is like a terminal: it shows lines of text, but I don't expect to be able to find anything in the far future. A bit like a real-life conversation, once it's happened it turns into a vague memory. A full transcript is not that interesting. I thought maybe integrations, but those tend to be webhooks that display an alert.…

I spend around 30%, if not more of my work time on Slack (collaborating with others, solving customer issues, searching, documenting) I want that experience to be good, and not using a subpar tool like (Teams, IRC etc) As a rule of thumb, I want to use the best tool available for the job, IntelliJ for the IDE, the best coding model (whatever that is at the time), the best Video call tool, the best monitor, the best k…

People with such strong beliefs can be unpleasant to work with as well. Not saying you are, but there are often considerations beyond the immediate needs of developers that dictate tool choice in a company, and I find it not great if people complain about such minor inconveniences all the time (it's ok to discuss to some degree, but not in an overzealous way). Same goes for tech stacks, frameworks etc., I avoid hiring people that express extremely strong views (e.g. "JS is utter garbage") as they tend to be difficult to work with since they drag the team down with endless tech stack discussions and make others feel bad/inferior.
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