Wow, Slack does not allow business customers to export their chats. WTF. Found this: "Workspace Owners can apply for Corporate Export. This lets you export all messages (including DMs and private channels), but only if your company has legal or compliance requirements and Slack approves the request. Once approved, exports are scheduled and delivered automatically." So they have the tech built, you just aren't allowed…
Slack has raised our charges by $195k per year
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Re: Slack has raised our charges by $195k per year
#332What are people putting on their chat that makes them beholden to Slack? To me, the team chat app is like a terminal: it shows lines of text, but I don't expect to be able to find anything in the far future. A bit like a real-life conversation, once it's happened it turns into a vague memory. A full transcript is not that interesting. I thought maybe integrations, but those tend to be webhooks that display an alert.…
If you can convince people to put everything in "project rooms" (or "team rooms" or whatever) instead of DMs, then you effectively end up with the ability to search all the historical knowledge of the company.
Re: Slack has raised our charges by $195k per year
#333What are people putting on their chat that makes them beholden to Slack? To me, the team chat app is like a terminal: it shows lines of text, but I don't expect to be able to find anything in the far future. A bit like a real-life conversation, once it's happened it turns into a vague memory. A full transcript is not that interesting. I thought maybe integrations, but those tend to be webhooks that display an alert.…
Re: Slack has raised our charges by $195k per year
#334All of our real discussions are sent to a mailing list with a web archive (like lkml.org, except private). That way we can still reference precise messages easily. It has been working great for us.
Re: Slack has raised our charges by $195k per year
#335Hey! I have an open-source project for browsing an exported slack archive, it may be useful to you so you can see and search the history: https://github.com/pkarolyi/slack-archive-browser I haven’t maintained it in a while since it works for us, but PRs are welcome :) A good first one would be adding non-slack authentication as currently it only supports Slack openid for logging in, but it uses next-auth and should b…
Mattermost also has a tutorial to import your slack messages https://docs.mattermost.com/administration-guide/onboard/mig...
It really hasn’t required any maintenance at all beyond incrementing the version number.
They are starting to tighten the screws (showing admins a warning if you have over 2500 users), but it’s still looking good for a few years before I need to act on that.
Re: Slack has raised our charges by $195k per year
#336I was ready to be unsympathetic - too bad for the company - but then I read TFA and it's a rug pull on a nonprofit teaching coding to kids.... https://hackclub.com/ (They do help clubs sell things, taking "7% of income", so they do have a revenue stream, but the money that Slack wants would pay a veritable army of student interns.)
Re: Slack has raised our charges by $195k per year
#337Personally, I and my friends self host matrix for our organization but Mattermost is also a fine free-software alternative. There are plenty more reasons to avoid using Slack, see: Reasons not to use Slack by Richard Stallman https://stallman.org/slack.html >
Re: Slack has raised our charges by $195k per year
#338Classic Salesforce. The exact same thing happened with our org and Heroku. Zero empathy, just pony up or we trash your company.
Yeah they fucked Heroku hard. I used to love Heroku. Can’t imagine there’s many people still left using it now.
Its inertia, its just not a priority to move them over
Re: Slack has raised our charges by $195k per year
#339What are people putting on their chat that makes them beholden to Slack? To me, the team chat app is like a terminal: it shows lines of text, but I don't expect to be able to find anything in the far future. A bit like a real-life conversation, once it's happened it turns into a vague memory. A full transcript is not that interesting. I thought maybe integrations, but those tend to be webhooks that display an alert.…
I spend around 30%, if not more of my work time on Slack (collaborating with others, solving customer issues, searching, documenting) I want that experience to be good, and not using a subpar tool like (Teams, IRC etc) As a rule of thumb, I want to use the best tool available for the job, IntelliJ for the IDE, the best coding model (whatever that is at the time), the best Video call tool, the best monitor, the best k…
Re: Slack has raised our charges by $195k per year
#340Did they show up with a baseball bat in hand? That’s some big city mobster tactics right there