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Operator research preview

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Re: Operator research preview

#331

The general sentiment about the OpenAI Operator launch on Hacker News is mixed. Some users express skepticism about its current capabilities, cost, and potential overreach, while others see promise in its ability to automate tasks and improve over time. Ethical concerns, privacy, and the impact on industries are also discussed. Overall, there's cautious optimism with acknowledgment of challenges and potential improve…

This is the video of how the parent comment was made: https://operator.chatgpt.com/v/6792c91d5b048192b5dbad908de05... But there are many things missing from the video. - Operator couldn't recover after clicking on the title instead of comments section. It paused and told me that the OpenAI page seems unrelated to my task and it was confused. I had to tell it to click on "comments" not on the title. - Not shown is tha…

When: 1/ More accurate + less supervision 2/ Faster 3/ Background + Parallel

Will be the magic moment. Currently like supervising a grandparent using the web. But there's huge potential if ^^^ happens. Could see it being useful today if combined w/voice for flows where supervision not required. Example: asking w/voice to make reservations while driving.

Re: Operator research preview

#332
post #301
post #255

Earlier quoted context omitted.

@dang can we have guidelines against posting AI generated content here? (who cares if the account is "human operated" or has a disclaimer). It's just lame and not what this forum is about.

https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu... https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que... Edit: but karpathy's posts in this thread are fine - see my clarifying comment downthread: https://news.ycombinator.com/item?id=42816589

That comment by karpathy was not made in bad faith. It's clearly an experiment done right here on HN so we can judge the tool ourselves.

Re: Operator research preview

#333

Earlier quoted context omitted.

This is the video of how the parent comment was made: https://operator.chatgpt.com/v/6792c91d5b048192b5dbad908de05... But there are many things missing from the video. - Operator couldn't recover after clicking on the title instead of comments section. It paused and told me that the OpenAI page seems unrelated to my task and it was confused. I had to tell it to click on "comments" not on the title. - Not shown is tha…

When: 1/ More accurate + less supervision 2/ Faster 3/ Background + Parallel Will be the magic moment. Currently like supervising a grandparent using the web. But there's huge potential if ^^^ happens. Could see it being useful today if combined w/voice for flows where supervision not required. Example: asking w/voice to make reservations while driving.

[deleted]

Re: Operator research preview

#334

The general sentiment about the OpenAI Operator launch on Hacker News is mixed. Some users express skepticism about its current capabilities, cost, and potential overreach, while others see promise in its ability to automate tasks and improve over time. Ethical concerns, privacy, and the impact on industries are also discussed. Overall, there's cautious optimism with acknowledgment of challenges and potential improve…

When I was reading this comment, I asked myself why karpathy writes like an AI. Then got disclaimer it was written by AI.

Re: Operator research preview

#335
post #88

> We’re collaborating with companies like DoorDash, Instacart, OpenTable, Priceline, StubHub, Thumbtack, Uber, and others to ensure Operator addresses real-world needs while respecting established norms. Are these tasks really complex enough for people that they are itching to relegate the remaining scrap of required labor to a machine? I always feel like I'm missing something when companies hold up restaurant reserv…

> We’re collaborating with companies like DoorDash, Instacart, OpenTable, Priceline, StubHub, Thumbtack, Uber, and others to ensure Operator addresses real-world needs while respecting established norms.

I feel like people keep trying to push voice/chat interfaces for things that just flat out suck for voice? The #1 think I look for on a doordash page is a picture of the food. The #1 thing on a stubhub page? The seat map of course. Even things that are less visual like a flight booking, not only is it something that is uncommon and expensive so I don't want to fiddle with some potentially buggy overlay, I can scan a big list of times and numbers like 100X faster than an AI can tediously read them out to me. It only works if I can literally blindly trust that it got the best result result 100%, which is not something I think even a dedicated human assistant could achieve all the time.

Re: Operator research preview

#336
how to build a model like this? is it possible to finetune or distill this from models like 4o?

i want to know how to train for a particular use case for my company. lets say i want to train a model for learning how to use JIRA. how would i go about building this?

Re: Operator research preview

#337

I saw a lot of work towards this pre-LLM. Lots and lots. While it was scaling, someone(s?) smart went and did a UXR study. Turned out even if you had a 100% success rate (i.e. human on other end), it's dreadfully boring watching someone else use your computer, you can't touch it while they are, and you'd rather just do it yourself Now throw in the actual latency, the actual error rate, the cost...I am very comfortabl…

What if the agent runs remotely?

Re: Operator research preview

#338

Earlier quoted context omitted.

I've never used a McDonalds kiosk for the reason you gave. Actually, I think no matter how much you streamlined it with cutting edge AI assistants it would still be faster and more natural to just say "A big mac and a diet coke please" to the cashier. I don't see any end-user benefit to these assistants, the only ones who benefit are the bean counters and executives who will use them to do more layoffs and keep the m…

With a true GPT ordering experience, you would just say “a Big Mac and a diet coke please” to a speaker just like you would in a drive thru and it would ring you up. It would replace the cashier

This is how it is in Australia at some Macca's with a kiosk, no cashiers at all. You can still request but there isn't people just waiting for you to order.

Re: Operator research preview

#339

Earlier quoted context omitted.

I think the chat interface is bad, but for certain things it could honestly streamline a lot of mundane things as the poster you're replying two stated. For example, McDonald's has heavily shifted away from cashiers taking orders and instead is using the kiosks to have customers order. The downside of this is 1) it's incredibly unsanitary and 2) customers are so goddamn slow at tapping on that god awful screen. An AI…

> it's incredibly unsanitary I never thought about this. Does McD's PR team have anything to say about it? I assume that a bunch of people have challenged them about it on Twitter or TikTok. Would you feel better if there was a kind of automatic/robotic window washer that sanitised the screen after each use? The key to me about the kiosks is: (1) initially, replace cashier labour costs with new expensive machines, an…

> I never thought about this. Does McD's PR team have anything to say about it? I assume that a bunch of people have challenged them about it on Twitter or TikTok.

They probably ignore them, as they should - the same problem exists everywhere, from ATMs to door keypads to stores to self-checkout to tapping your card on stuff, etc.

> initially, replace cashier labour costs with new expensive machines,

Labor, like energy, is conserved in the system. It might be easier to counter proliferation of those systems if the narration was focused less about companies replacing labor on their side, and more on the fact that this labor gets transferred to the customers, who are now laboring for free for the company, doing the same things that used to be done better and faster by a dedicated employee.

Re: Operator research preview

#340

Earlier quoted context omitted.

I don't. Chat interface sucks; for most of these things, a more direct interface could be much more ergonomic, and easier to operate and integrate. The only reason we don't have those interfaces is because neither restaurants, nor airlines, nor online stores, nor any other businesses actually want us to have them. To a business, the user interface isn't there to help the user achieve their goals - it's a platform for…

I think the chat interface is bad, but for certain things it could honestly streamline a lot of mundane things as the poster you're replying two stated. For example, McDonald's has heavily shifted away from cashiers taking orders and instead is using the kiosks to have customers order. The downside of this is 1) it's incredibly unsanitary and 2) customers are so goddamn slow at tapping on that god awful screen. An AI…

McDonalds is a good example. In the beginning the Kiosks were a real time-saver, and you could order with a few "klicks".

Today, you need to bypass "do you have the app", "do you want fries with that", "do you want to donate", "are you sure you don't want fries?" and a couple more.

All this is exactly what your parent comment was saying: "To a business, the user interface isn't there to help the user achieve their goals - it's a platform for milking the users as much as possible."

Regarding sanitation, not sure if they are any worse than, say, door handles.

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