1. Summary The author is suggesting that we add 1 to the denominator of the softmax that is used within attention mechanisms (not the final output softmax). The softmax inside an attention unit allows it to see key/query matches as probabilities; those probabilities support a continuous-valued version of a key-value lookup (instead of 1/0 output of a lookup, we get weights where a high weight = the desired key-value…
This is a technique that's been known for years and is in PyTorch. It's not widely used because people tried it and, in practice, it doesn't work as well. OP calling it a "bug that's been overlooked for 8+ years" is click bait.
Could anyone kindly point me to this as I can't find it.