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Atlassian is 20 years old and unprofitable

smartcompany.com.au

331–340 of 515 posts

Re: Atlassian is 20 years old and unprofitable

#331
post #320

Earlier quoted context omitted.

In the space Atlassian is in, choosing to be unprofitable while quickly growing could make sense. It is not necessarily true for other sectors (e-scooters, different delivery services, maybe even Uber), as there is no stickiness in those areas. Whenever a cheaper Uber would come to my city, I'd drop them within a second. They are usually cheap while they can burn VC money. If Atlassian can keep their system for a cou…

Whenever a cheaper Uber would come to my city, I'd drop them within a second. Isn't the stickiness that drivers will only switch if customers use it, and customers will only switch if drivers use it?

No because drivers use multiple apps at once. So they are willing to try out new apps for the chance of extra money.

Consumers switch because prices are low since the rideshare company is artificially subsidized.

Re: Atlassian is 20 years old and unprofitable

#332
post #250

Earlier quoted context omitted.

Atlassian grew 30% last quarter compared to previous year. https://investors.atlassian.com/news/news-details/2022/Atlas... And their typical customers are the least exposed to recessions i.e. medium to large companies who are making software purchasing decisions for the long term.

Given their recent outage (that was this quarter right?) that is bonkers.

The outage was pretty bad but it only affected 0.4% of customers. Not surprising that it didn't materially impact revenue.

Re: Atlassian is 20 years old and unprofitable

#333
post #134

Somehow I'm not surprised. A few days ago[0] I was writing a Jira ticket after hitting the "Create" button and I wrote the description (the body of the ticket) for ~30 minutes. I switched the ticket type from A to B (no epics involved) and it wiped out the entire description. All I did was select a different item in a select drop down box provided by the form's UI. There was no warning it would clear the description…

I never write anything in any web interface. I write in notepad and copy and paste. I had many bad surprises ... I can't trust web interfaces. And I use the Windows clipboard manager too.

You mean literally Windows' Notepad? Because that's about the worst app to write on. Not even going to go into how it's almost devoid of useful commands.

Make one mistake, you're good. Make two, tough luck, you can only undo once. Accidentally select some (or all) text and type over it then somewhere else? Today's really not your day. It's actually worse than textboxes in this respect.

This happened to me more times than I'd like to admit before I knew better.

Re: Atlassian is 20 years old and unprofitable

#334

> revenue for the past nine months grew from US$1.5 billion to US$2.04 billion ($2.95 billion) (or around 24%). Forgive my math skills at 4:07 in the morning, but isn't that actually 36% growth? > Atlassian’s legacy Jira product ... is no longer loved by developers. As a developer I prefer Jira over every alternative I've tried (Clubhouse, Trello, GitHub Issues, and Monday.com). > users can switch to a competitor pro…

> Forgive my math skills at 4:07 in the morning, but isn't that actually 36% growth?

Yes, (2.04-1.5) / 1.5 = 0.36

Re: Atlassian is 20 years old and unprofitable

#335

Earlier quoted context omitted.

I never write anything in any web interface. I write in notepad and copy and paste. I had many bad surprises ... I can't trust web interfaces. And I use the Windows clipboard manager too.

You mean literally Windows' Notepad? Because that's about the worst app to write on. Not even going to go into how it's almost devoid of useful commands. Make one mistake, you're good. Make two, tough luck, you can only undo once. Accidentally select some (or all) text and type over it then somewhere else? Today's really not your day. It's actually worse than textboxes in this respect. This happened to me more times…

Notepad++. Or Vim. Or any editor.

Re: Atlassian is 20 years old and unprofitable

#336
post #268

Jira is an interesting product everyone loves to hate. It has the do-whatever-you-want configurability to fit anyones SDLC. Really its a software product that allows you to mirror your organizational structure. That said, 99% of software projects I have been on could be managed with a simple Kanban board like Trello (which they now own). Unless your firm has staff who are full time Jira jockeys in the form of project…

It's kind of amusing: I've seen a few times developers rebelling and moving to whatever other random tool (Atlassian's own Trello, Pivotal Tracker, Github's thing, stickers on the wall) as soon as a hardline PO/PM left the job. Only for JIRA to return when another PO/PM that "really really needs the reporting features" (but didn't really use them) was hired.

Why is it always on the Dev team to completely uplift whatever is working for them, and never that the PM/PO/DPO/Scrumwhatever has to do the heavy lifting themselves? Is it because they would actually have to do work instead of just attending meetings, slacking other people for updates, and sending out progress reports? (Sorry to all you good PMs out there, I am talking about the median case)

If you are a PM and you come on a team that isn't using JIRA, and you want JIRA with all it's fancy bells and whistles, that's fine. Set up a board yourself, write all the tickets, capture all the work that's happening based on the dev's tool they are currently using, and update all the knobs and buttons to your heart's content.

My guess is the infatuation with JIRA would quickly diminish if this was so.

Re: Atlassian is 20 years old and unprofitable

#337

Worked there from 2008-2013. So early-ish employee here. I still have a chunk of shares from the original ESOP program. Saying that for full disclosure because I'm biased and this feels like a hit piece to me. When I worked there, they disclosed all financials in our internal Confluence site. There was a policy of full transparency with the employees. The owners (Mike and Scott) had impressive business discipline. Th…

Doug Berman == Russ Hanneman

Re: Atlassian is 20 years old and unprofitable

#338
post #90

Earlier quoted context omitted.

For us Linear ( https://linear.app/ ) was much much better than all the competition

Two startups I’ve worked for uses Linear as well, but is it really scalable though? Like is there any big company (200+) using Linear?

[I work for Linear] Yes, we have multiple scale-up/enterprise customers with 200+ users

Re: Atlassian is 20 years old and unprofitable

#339
post #268

Earlier quoted context omitted.

It's kind of amusing: I've seen a few times developers rebelling and moving to whatever other random tool (Atlassian's own Trello, Pivotal Tracker, Github's thing, stickers on the wall) as soon as a hardline PO/PM left the job. Only for JIRA to return when another PO/PM that "really really needs the reporting features" (but didn't really use them) was hired.

My fave thing about Jira is how between the tool & it's plugins, you can roll up all sorts of views for management reporting purposes. Despite this, exactly zero shops I have worked do management believe their managers will understand those views. Therefore at a weekly/monthly/quarterly cadence, "someone" (dev leads) have to spend hours hand updating some horrific excel view of project statuses for big management to…

All I really see managers using is the burnup or burndown chart. They seem to choose between up/down based on their current mood. But it doesn't matter which one they choose, it always seem to bring everyone's mood down anyway.

And yet when you ask if we can change from JIRA to something else they say "but my reporting".

Re: Atlassian is 20 years old and unprofitable

#340
post #268

Earlier quoted context omitted.

It's kind of amusing: I've seen a few times developers rebelling and moving to whatever other random tool (Atlassian's own Trello, Pivotal Tracker, Github's thing, stickers on the wall) as soon as a hardline PO/PM left the job. Only for JIRA to return when another PO/PM that "really really needs the reporting features" (but didn't really use them) was hired.

Why is it always on the Dev team to completely uplift whatever is working for them, and never that the PM/PO/DPO/Scrumwhatever has to do the heavy lifting themselves? Is it because they would actually have to do work instead of just attending meetings, slacking other people for updates, and sending out progress reports? (Sorry to all you good PMs out there, I am talking about the median case) If you are a PM and you…

Definitely.

JIRA is the case of a product made for buyers/deciders rather than for final users, like the dreaded enterprise ERP.

Atlassian's Product Managers believe their product is mostly used by other product managers, but they're dead wrong. Not that it matters, anyway. Atlassian could probably fire all PMs tomorrow and it would be the same, as long as the software ticks all the necessary boxes it will still sell the same. Just hire more marketing, sales and evangelists.

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