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Fastly Outage

fastly.com

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Re: Fastly Outage

#331

This seems to be impacting a number of huge sites, including the UK government website[0]. [0] https://www.gov.uk/ https://m.media-amazon.com/ https://pages.github.com/ https://www.paypal.com/ https://stackoverflow.com/ https://nytimes.com/ Edit: Fastly's incident report status page: https://status.fastly.com/incidents/vpk0ssybt3bj

But https://news.ycombinator.com/ is UP! :) Prepare those HN servers for massive influx in 3...2..1..

[deleted]

Re: Fastly Outage

#332
post #195

Earlier quoted context omitted.

Because HN and those who use less or those who use backup services are smart and those who are caught now have to panic and wait. Probably going to short the hell out of $FSLY.

Over one issue that highlights they have an abundance of top level customers? Interesting strategy when it's already at a low.

One issue that should have been mitigated at least by Fastly; worse if the client has to do it.

They proudly stated this from their own website to their customers:

> "Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime."

If that isn't one huge lie, I don't know what is.

Re: Fastly Outage

#333

Yeah so it's been mentioned in the comments already, but to everyone in Fastly right now: I feel for you. Something like this must be insanely stressful, and not just during the outage. There will be (should be) a massive post-mortem. People will be losing sleep over this for days, weeks, months. :( Edit: There seems to be a major empathy outage in this thread. Disgusted but not surprised, unfortunately.

Call me old fashioned but the latest trend of showing "empathy" for a serious incident, then proceeding to dance around the aftermath of it, whilst people give themselves a pat on back in a retro/post-mortem, isn't the way to do it.

People need to be blamed, and responsibility for actions taken (without covering asses)

Re: Fastly Outage

#334

Earlier quoted context omitted.

I fully expect that if I find a "major outage" on Slack's status page that it could only mean the outbreak of nuclear war.

"Some users may experience brief service disruption."

"By the account of them and us being completely vaporized"

Re: Fastly Outage

#335
post #125

This seems to be impacting a number of huge sites, including the UK government website[0]. [0] https://www.gov.uk/ https://m.media-amazon.com/ https://pages.github.com/ https://www.paypal.com/ https://stackoverflow.com/ https://nytimes.com/ Edit: Fastly's incident report status page: https://status.fastly.com/incidents/vpk0ssybt3bj

Amusingly, the Stackoverflow 503 page has a typo: Error 503 Service Unavailable Service Unavailable Guru *Mediation*: Details: cache-lon4236-LON 1623146049 854282175 Varnish cache server

We use Fastly (and our site is down too) but I asked them about this a couple of years ago. It is deliberate. They said it was so they can tell if it is their Varnish service or the customer's Varnish service that is down

Re: Fastly Outage

#336

What conclusions can we draw about concentrating web content in a few CDNs?

In HTML/CSS you should be able to specify a fallback source if the first returns a non-200. Or that companies need to have better DNS strategies.

Web Browsers should probably retry a different server in DNS if they get a 503 - but they don't.

Re: Fastly Outage

#337
post #279

Since Fastly’s own website is currently down: What is fastly? Why are a huge number of web sites dependent on them? They are some kind of web host for companies that don’t want to run their own servers/data centers?

Fastly is a Content Distribution Network (CDN).

Basically the closer the server serving the webpage is to the end user the faster it is for the end user to see and interact with.

But running servers all over the world 1) isn't efficient 2) costs a lot of money.

So a few companies (fastly, cloud flare, akamai) figured, hey, why don't we build a bunch of small data centers all over the world and then provide a distributed way to serve web traffic from it.

It originally was brought about for services like Netflix, but has expanded greatly.

You still host your servers, but a copy of the webpage/media is given to the CDN to serve to customers.

Re: Fastly Outage

#340
Worrying that this is impacting so many dev toolchains and services, which will hinder the ability to respond to the issue.
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