Earlier quoted context omitted.
I'm pretty sure Amazon was profitable all along - it's just that the profit was all spent on expanding the business. Hence, there was no taxable profit. Amazon was also able to make money selling products at little or no markup by taking advantage of the float. They'd collect money from the purchaser immediately, and would pay the vendor after 90 days. Then, Amazon would make interest on that money for the 90 days. I…
Bookstores provide a lot of service value, a decent bookstore will allow you to find similar material, allow you to browse as you please (instead of the skimpy sample pages), usually contain an expert that can offer advice and allow you to walk out with your purchase. Additionally it's common to see a heavy effort at investing in the atmosphere. Amazon has succeeded at beating bookstores in none of these categories -…
I think it's also possible that at least part of Amazon's success was due to creating/increasing price sensitivity in an era where wage stagnation has become more and more apparent. That is, they are also the Dollar Saver & K-Mart of the Internet.
The segments that Amazon has conquered may be more abstract than those they're usually given credit for. Segments like "poor people."