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Proton spam and the AI consent problem

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Re: Proton spam and the AI consent problem

#321

Post by MiddleEndian »

littlecranky67 wrote: post #319
MiddleEndian wrote: post #303

Earlier quoted context omitted.

>I get their point that you can't provide a "No" in the reminder. Yes you can. All reminders should have an option "Do not remind me again."

Problem is (and that was their argument) people press this button all the time without reading the dialogue at all, and then won't know how to turn it back on. A messenger app has to deal with very technical illiterate people. But there should be an option in settings for the tech savvy user.

Perhaps non-tech-literate people should not be annoyed with unwanted popups either.

Re: Proton spam and the AI consent problem

#322

Post by MiddleEndian »

chrisjj wrote: post #313
MiddleEndian wrote: post #301

Earlier quoted context omitted.

I would say the base problem is that said organization sent you spam and then disconnected you, rather than the spam filter.

The disconnection was the fault only of the spam filter hiding the service mail.

I mean if said company first spammed you and you marked them as spam, then it is on them. No different than if someone sent you a bunch of unwanted letters and you threw them out, but one of them happened to be relevant. It's on the organization sending you junk.

Re: Proton spam and the AI consent problem

#323

Post by Avamander »

StrangeSound wrote: post #53
danielhep wrote: post #42

This problem, along with general annoyances at Proton’s lack of focus on a good email experience pushed me over the edge to move to Fastmail. I’m so much happier. Proton Mail Bridge would often pin one core of my laptop CPU, draining my battery, and it was still slow to sync new email. With Fastmail, incoming mail is so fast that the verification codes are already there before I can alt tab over.

I'm in the same boat. I think part of that is Proton is spread across a huge suite of products and features, whereas Fastmail is specialised in one.

They really haven't improved Mail in a long time now. Still can't use your own keys, still can't have a clean unmangled export, still can't send using your own keys.

It's almost like Protonmail is intentionally hostile to key management outside of their control.

Re: Proton spam and the AI consent problem

#324

Post by MiddleEndian »

genewitch wrote: post #39
hsbauauvhabzb wrote: post #11

Earlier quoted context omitted.

Agree. The number of services i use where the apps continually add new marketing preferences which are defaulted to ‘enabled’ despite the fact that all other preferences are disabled is disgusting and clearly used by some companies to ignore people’s actual preferences. LinkedIn is one of the worst offenders.

control+alt+shift+Win+L

In Windows 10, they added a shortcut Ctrl+Win+Alt+Shift to open Microsoft Office 365 (or whatever they call(ed) it). Caused me a ton of confusion and annoyance when I picked up my laptop by the corner of the keyboard.

Re: Proton spam and the AI consent problem

#325

Post by prism56 »

anigbrowl wrote: post #35

This isn't an AI issue. Marketing departments have been like this forever, or at least since the infamous Canter & Siegel 'Green Card' email. https://en.wikipedia.org/wiki/Laurence_Canter_and_Martha_Sie...

The same reason I pay for proton and they insist on showing ads for upgrading my subscription. I click no don't show this and then a month later when there's a different promotion, there's another ad at the top

Re: Proton spam and the AI consent problem

#326

Post by alex1138 »

davidee wrote: post #231

I've been using proton for a year after migrating from Rackspace and I'm done. Not because of this article, but I might as well pile on: 1. I use a custom domain. Turns out that there are two competing features, not-at-all documented. If you use a catch-all, like I do, AND use specific addresses for sending, the two are incompatible to some degree. Which is bonkers. Example: with a catchall I can create any address I…

fastmail just automatically works with delta.chat and I presume similar tools

It requires an app password, but not a bridge you need to download

Re: Proton spam and the AI consent problem

#327

Post by devnullbrain »

vintermann wrote: post #112
ivan_gammel wrote: post #19

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

To name and shame two: LinkedIn and MyHeritage. If you ever made an account with either of them, they will never stop spamming you. They have configuration options to select which mail to receive, but they appear to consider them temporary suggestions. A special dishonourable mention goes to Wal-mart. I never interacted with them in any way whatsoever, as well I wouldn't since they don't exist on my continent as far…

I guess you also received the Linkedin Gaming spam a couple of weeks ago?

I opted out of almost every category and I never opted in to a category like that. So why is there now a new category which I have to opt out of?

It seems to me blatant, unpunished disregard of GDPR - but their whole business was founded on abuse of emails and there's no reason to expect a Microsoft acquisition to make a company act more in line with the law.

Re: Proton spam and the AI consent problem

#328

Post by devnullbrain »

sabellito wrote: post #270
thejoeflow wrote: post #233

Earlier quoted context omitted.

Isn't the search bad because they can't search email contents? As long as the term is somewhere in the metadata (title, sender email, sender name) it seems to work ok. I agree though that the user experience isn't great because of this limitation. You kind of have to remember what the title of the email was for what you're looking for. Searching for "flight ticket" results in mixed success

They can search contents. You have to activate local indexing in the search UI itself.

The indexing needs to be refreshed almost every time I use it.

Re: Proton spam and the AI consent problem

#329

Post by BafS »

vee-kay wrote: post #256
aprentic wrote: post #221

I really hope the Proton PMs are watching this. Their main business offerings are privacy and security. The fact that they were able to pull customers away from Google shows that switching costs are low. Your reputation is your moat. If you ruin it by acting like Google, you're filling your own moat.

[flagged]

It's time for the famous quote

"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety."

- Benjamin Franklin

Edit: format

Re: Proton spam and the AI consent problem

#330

Post by devnullbrain »

danielhep wrote: post #42

This problem, along with general annoyances at Proton’s lack of focus on a good email experience pushed me over the edge to move to Fastmail. I’m so much happier. Proton Mail Bridge would often pin one core of my laptop CPU, draining my battery, and it was still slow to sync new email. With Fastmail, incoming mail is so fast that the verification codes are already there before I can alt tab over.

I had the same problems with Bridge 5 years ago - what platform is it still needed on?
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