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The bewildering phenomenon of declining quality

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321–330 of 824 posts

Re: The bewildering phenomenon of declining quality

#321
post #202

Earlier quoted context omitted.

> Apple's slowing down the clock speed allows people to use a phone with an old and dying battery for longer before they need to replace either the device or the battery. That's laughable. Apple before 2023 didn't even allow you to replace yourself unless you had their crappy plan. https://discussions.apple.com/thread/8306588?sortBy=rank https://discussions.apple.com/thread/253345955?sortBy=rank https://www.wired.com…

> You have the freedom of choice to use an old IPhone with an old Lightning cable, since they are "superior" to USB-C, and old IPhones are apparently of such high quality. It's so bizarre to act like this is a crazy thing to do, like, yeah, my iPhone does have Lightning, I haven't upgraded since they switched to USB-C and have felt no need to? Like that was pretty recent? It's not like the Dock Connector where the on…

> I haven't upgraded since they switched to USB-C and have felt no need to?

I'd have done the same if I had an IPhone. As a matter of fact, that's commendable.

Re: The bewildering phenomenon of declining quality

#323
This is a feeling that definitely becomes more acute the older one gets.

Try shopping for toys for your kids today. Every time I'm with my 7 year old browsing the toy aisles I fondly remember my Tonka truck from when I was his age.

I outgrew it and it was still in perfect condition. My sons toys barely last a month.

Re: The bewildering phenomenon of declining quality

#324
post #240

Earlier quoted context omitted.

IKEA has some of the best quality cheap furniture. To get something noticeably better you need to spend at least 2x for any given item; 3-5x is common for not at all fancy stuff.

It’s true, but they used to have some of the best quality cheap-mid priced furniture. They changed their target market segment to lean into the “discards their furniture in less than 5 years” ICP, and they also heavily optimized for shipping (eg their bottom-end Kallax is now actually made of corrugated cardboard instead of plyboard, strength-to-weight is amazing, but still less durable). So both are true, that they…

I’m glad IKEA exists but it really only serves very specific use cases these days. They are great for the moves apartments every 12 months crowd and the needs a piece for the spare bedroom that will rarely get used crowd. They are also great for young kids furniture that will get trashed no matter what quality you buy.

I appreciate it for what it is but consumers really need to understand what they are buying.

Re: The bewildering phenomenon of declining quality

#325

Earlier quoted context omitted.

Along that line of thought I've noticed this recently: I can buy an expensive tool for say $200 that will last me 10 years. Or I can buy a cheap tool that costs $20 but will only last me two years. But if I want to use that tool for the duration of 10 years it then makes more sense to buy five of the cheap tool and save half in costs. Which one is really providing more quality over time? For some things this doesn't…

Does the tool degrade gradually over time or is it sudden? If the former, you're much better off over the 10 year span with the high quality tool, because the time you spend dealing with its degraded performance is much less. IME it's almost always better to go for a high quality, old, used tool than to buy a low quality new one. Usually the wear parts are replaceable or rebuildable as well.

Your comment is just nit picking. Point was there's a lot of situations where the math hugely favors the cheap tool.

Used tools of the brands that anyone screeching about nice tools would consider to be of repute are going to generally be priced at equivalent to new tools of unknown brand. Specialty tools frequently aren't available on the used market.

Anything that spins or plugs into the wall tends to be finicky after decades of prior owner abuse and if you're not in a commercial setting (and even a lot of times if you are) it makes more sense to just buy new cheap stuff because then using your tools won't be a project by itself.

I've got like three people's worth of used tools from various sources because you can never have too many and I never throw stuff out but they are not the outstanding value the Garage Journal forum or Reddit type "polish my wrenches more than I use them" crowd makes them out to be.

Re: The bewildering phenomenon of declining quality

#326
post #176

Many comments here are arguing that quality has actually gone up over the past decades. However, a common experience for me is that I own something of good quality from 5/10/15 years ago and now buy the successor model from the same brand, but the product has gotten worse, being cheaper made. And I have a hard time finding a replacement that matches the quality of the old version. It’s a regularly reoccurring frustra…

When I worked at a big tech company, the life quality of software engineers was undergoing what old timers perceived as a significant decline. The official response of the CFO was that the quality can't be declining that much because people aren't quitting an an accelerating rate. This is the same phenomenon as your suspicion. There's some metric (e.g. people keep buying our widgets) and you stress test demand for it…

You are pointing directly at the philosophical bedrock of western civilization, something which most white collar elites implicitly believe but don't state outright. It shows up right away in the article:

> ... quality is an inherently subjective concept, as it depends on the preferences of each consumer.

For most of history, people believed the opposite. For thousands of years, people in every major civilization believed that there WAS an objective notion of quality (i.e. value). The idea that these things are purely subjective is a very recent concept in human history.

In the west, and places influenced by it - most elites come to believe that value is purely subjective. We talk, instead, about people's _preferences_ - but we can't measure feelings, just actions. "Some things are more valuable than others" is a very different belief from "people prefer some things over others". In a world that only recognizes what it can measure, the idea that value is subjective reduces to "people do some things and not other things", and _any_ action which can reliably be motivated - whether that's having babies or getting divorced, losing weight or watching porn, eating healthy or eating junk food - _all_ that our economy cares about is, "can you reliably produce that outcome at scale." This is all a natural consequence of the idea that value isn't real. People can't be wrong in what they want, and what they want is revealed in what they do. Therefore, literally all that matters is, can you motivate some kind of action - whatever that action is? If you can, you're 'adding value.' Motivating people to go out and commit crimes could itself, be valuable - if you were, say, the operator of a private prison. As long as your motivational technique isn't too direct and obvious, it's profitable for you. You're creating demand for business!

What would the world look like if value were _real_, we could sense it intuitively, but we could not measure it, and had persuaded ourselves it were entirely subjective? I think it would look exactly as it does now: a prevailing sense that quality is declining. We would observe drops in numerous large-scale metrics like "does humanity value life enough to create more humanity", while metrics like "time people spend doing measurable things" would go way up, along with a creeping sense that something was deeply wrong.

If value _were_ purely subjective, I would have expected that we'd have locked into some functioning propaganda loop by now. If value is purely subject, and there's no hardwired human nature to value some outcomes over others, What would be better for the economy than convincing everyone that EVERYTHING IS AWESOME all the time?

Re: The bewildering phenomenon of declining quality

#327
post #90

Anyone else starting to see this as an unconscious but inevitable outcome of the world’s tail-end stage of becoming developed? Moore’s law has ended. The LHC found nothing of note. Childhood mortality and Polio have been defeated. The periodic table is effectively complete. R&D is having limited returns. This AI capex spend is just hardware and data catching up to R&D from the 1980s. We were born thinking the curve f…

Moore's law might have ended but Wright's law didn't, and even if it did, it would still be progress, we don't have exponential development in everything. Continues improvement is still continuous. > The LHC found nothing of note. That's just wrong. > Childhood mortality and Polio have been defeated. Childhood mortality has not been defeated. And while Polio has been, many other things haven't. > The periodic table i…

Your response leans on pedantic literalism and techno-optimism.

Yes, continuous improvement is still happening – but that's exactly the point. We're now largely in the slow, incremental phase of a logistic curve, not the wild exponential boom of mid-century.

Declaring "Wright's law didn't end" doesn't magically revive Moore's Law or deliver another physics revolution. It just means costs fall gradually – a far cry from the paradigm-shifting breakthroughs we once took for granted. Take your example of airplane efficiency: you argue that a 1% improvement today has more total impact than a 10% improvement 50 years ago. Precisely – because we've already squeezed out the big gains. We're fighting over the last few percent now. That's diminishing returns in a nutshell.

Claiming "the LHC found nothing of note" is "just wrong" without elaboration is not a rebuttal – it's empty hand-waving. In truth, the LHC confirmed the Higgs (important, but expected) and thus far hasn't found new physics beyond the Standard Model. In other words, no earth-shaking discovery to mark on the timeline.

Similarly, quibbling that "the periodic table isn't complete because we might add element 119+" is technically true yet profoundly trivial. Synthesizing a superheavy element that decays in microseconds won't herald a new era of materials (you brought up material science, not me); it only underscores that we're tinkering at the margins of what we already know.

The original point – that the big foundational discoveries (DNA, the atom, electromagnetism, etc.) have been made – still stands. And yes, childhood mortality isn't zero and new diseases appear – but pretending the original claim was that "everything is 100% solved" is a straw man. Polio has been virtually eradicated worldwide; childhood mortality is down to a fraction of historic levels. These are monumental victories. Dismissing them because "many other things haven't been defeated" is like shrugging off the moon landing because we haven't colonized Mars. It's disingenuous nitpicking that ignores the broader truth: the low-hanging fruit has been plucked. Progress now tends to be harder-fought and incremental, exactly as a logistic curve (or plain old reality) predicts.

You insist "business has always been this way" – growth-obsessed and optimizing numbers – as if 5,000 years of merchants hustling invalidates any concern about today. This is a false equivalence. For most of history, economic growth was glacial and businesses were limited by local markets and resources. The modern era's exponential growth expectations are a relatively recent phenomenon fueled by industrialisation and cheap energy. Now we're hitting planetary and societal limits, something those ancient businesses never had to grapple with on a global scale. Pointing out that reality has a carrying capacity isn't "denial" – it's maths. We live on a finite planet. Endless exponential GDP growth in a closed system is fantasy. By slyly conceding that some companies "even expect to shrink" or that "plenty of countries have seen little growth for decades", you're actually reinforcing the original argument: perpetual growth is not guaranteed. Yet in the same breath you acknowledge businesses will "still try to grow" even in a no-growth world – which is exactly the problem being highlighted!

An economic paradigm built on eternal growth starts to cannibalise itself when growth dries up. Debt-fueled bubbles, resource depletion, and exploitative practices aren't signs of a healthy status quo – they're symptoms of chasing an impossible target. Teaching MBAs about logistic curves and limits to growth isn't frivolous; it's an attempt to inject reality into boardroom delusions. Dismissing that as irrelevant is just embracing willful ignorance.

And no, global progress isn't all wine and roses just because some developing countries are catching up. Your "from a global perspective there is no slowdown" line ignores that much of global GDP growth in recent decades came from population increase and China/India's rapid development – one-time events that don't prove infinite growth is sustainable. Meanwhile, frontier innovation and productivity in mature economies have slowed, a fact noted by plenty of economists. Simply put, we're coasting on momentum. Pointing that out isn't "glorifying the past," it's cautioning that the frenetic growth phase is leveling off – and our economic mindset needs to catch up.

You object to the statement that the only model left is "aggressively extracting money from customers," by rattling off examples of ongoing innovation. Sure, TSMC pours billions into next-gen chip nodes – but that actually supports the point about diminishing returns (each shrink is exorbitantly expensive and yields smaller gains). Yes, SpaceX built a new rocket infrastructure – an impressive outlier that everyone admires precisely because true game-changing innovation is so rare these days. Citing a local restaurant making "incredible food" or a rocket company revolutionising launch doesn't magically erase the countless counter-examples of businesses optimizing for profit at the expense of customer benefit.

Look around: software shifting to subscription models for basic features, appliances designed to break faster or use proprietary consumables, games riddled with predatory microtransactions, tech ecosystems that lock you in and harvest your data, airlines nickel-and-diming passengers for things that used to be free. These are all optimizations for revenue extraction, not for making your life better. My frustration was about this very shift – that many products and services nowadays feel like they exist to trap users in a maze of monetisation, rather than to deliver clear value.

Your response that "businesses still make lives better" reads like a blanket corporate press release, not an engagement with reality. Nobody said innovation has literally ceased. My claim was that the "large pile of low-hanging fruit" is gone – and you haven't actually refuted that. Incremental improvements and isolated leaps forward (like reusable rockets) happen, but they're increasingly hard-won. Meanwhile, companies flush with MBAs and pressured by investors turn to easier plays: locking in customers, eliminating competition, and squeezing every penny. When you counter with "but look at this new chip/rocket/restaurant," you're cherry-picking exceptions to downplay a broad trend that every consumer can feel.

The weakest part of your rebuttal is how it mischaracterises my original arguments and occasionally even undermines your own. You spend a lot of energy torching straw men. Nowhere did I claim "the world should revolve around me" – that's your invented absurdity. Complaining that products are not optimized for users (but for profit metrics) is not the same as expecting a personal utopia tailored to each individual. It's pointing out a systemic misalignment between what customers want and what companies prioritise.

The irony is that in your rush to refute every point, you often validate them. You argue "R&D has always had limited returns", which doesn't rebut the idea that current R&D is yielding less bang for the buck – it reinforces it. You point out how much harder it is now to get small improvements (exactly the complaint!). You deride the notion of a logistic curve, yet your own examples (small incremental gains, global catch-up growth slowing as it matures, etc.) paint a textbook logistic scenario. Your unwavering faith that "everything's fine, progress is progress" blinds you to the qualitative difference between transformative growth and grinding optimization.

It's like responding to someone worried about crop yields plateauing by saying "nonsense, we're still growing some corn every year." Totally misses the point. Finally, your tone doesn't do you any favors. Dismissing valid concerns as "cynical world-view" or implying anyone who disagrees just doesn't understand that "the world doesn't revolve around them" is more insulting than illuminating. It's possible to appreciate past innovation and be concerned about current trends – that doesn't make one a nostalgia-blinded cynic. Throwing out patronising asides might feel like scoring points, but it only highlights the emptiness of the rebuttal. When substance is lacking, sneering condescension fills the void.

Your response really tries to read like a thoughtful counter-argument and yet comes off as a knee-jerk denial of anything remotely critical of the status quo. Nobody is saying human progress stopped or that businesses overnight turned into pure evil. The argument is that we're entering a new phase: slower growth, harder innovation, and yes, a desperate push by many companies to maintain profits now that the easy growth is gone. You haven't disproven that; in fact, you've indirectly affirmed many aspects of it while arguing past the point.

To address this because it seems to be a repeated thought pattern underlying a lot of your responses lately: labeling every concern "wrong" or "cynical" doesn't make it go away. Sometimes metrics do plateau, sometimes the next big thing doesn't pan out (ask the LHC physicists hoping for new particles), and sometimes companies really do put profits over people in ways that hurt quality and trust. Acknowledging these realities isn't about glorifying the past – it's about not deluding ourselves regarding the present. No, the world doesn't revolve around any of us. But it's not supposed to revolve around corporate KPIs or your personal techno-optimism either. Progress isn't a given, and pretending otherwise is as misguided as assuming we were on an endless exponential.

A little less hubris and a little more humility about these limits would go a long way – especially before dismissing others as simply "wrong" without having the muscle to back it up.

Re: The bewildering phenomenon of declining quality

#329

Earlier quoted context omitted.

I don't disagree with your point, but I suppose my wish then is that there were not low-quality (low-cost) everything in the world right now. I'm not unsympathetic regarding the poor, I grew up poor myself. And my single working mother raising two kids got by on hand-me-down furniture from her mother (probably, as you and the article suggest, of decent quality though). Having the option for (new) inexpensive everythi…

> I admit that I am surprised that I am finding myself wishing that we, the Western world, were poorer again. Luxury belief. Doesn’t it feel a little suspicious that the only people to ever say “we should become poorer” are people from rich countries where even the poor can afford cars and gadgets? Go to the countries actually manufacturing your goods and ask the average factory worker if he wants to be poor and prep…

Poorer than average American != poor in 3rd world country.

These words sound similar but mean vastly different things. Poor people in 3rd world countries need more income, not a larger quantity of cheap T shirts.

Re: The bewildering phenomenon of declining quality

#330

People fall largely in two categories: Those who condemn the past and those who glorify it. Of course the reality is between. Whenever something experiences mass adoption, of course quality will decline, e. g. airplane seats with mass adoption of flying. But so, so many things improved dramatically in quality. I could give you endless examples but just think about cars. Despite anecdata to the contrary the reliabilit…

> People fall largely in two categories: Those who condemn the past and those who glorify it. Of course the reality is between.

https://existentialcomics.com/comic/550

Panel 1 is a depiction of Neanderthals in the Shanidar Cave, in particular the "Shanidar 1" specimen, which showed a large number of old injuries and disabilities in the individual. The fact that they had lived for so long showed that the Neanderthal community cared for their members even when they were no longer "useful" physically to society.

It's kind of hard to imagine going back and showing the Shanidar Neanderthals all the gains we've made as a society to produce enough food for everyone, and yet people still go hungry. Then again, imagine showing him Nintendo Switch. I bet he'd love Nintendo Switch, so it's really a wash.

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