Have the battery replaced for free at a walk-in center in the US, Canada, UK, Germany, Singapore, or India or take advantage of a mail-in repair program (US-only). Whatever else you think about Google, I think you'd agree that is a much better response than what Apple did.
Google Pixel 4a's old firmware is gone, trapping users on buggy battery update
321–330 of 370 posts
Re: Google Pixel 4a's old firmware is gone, trapping users on buggy battery update
#322Re: Google Pixel 4a's old firmware is gone, trapping users on buggy battery update
#323Earlier quoted context omitted.
Having an “aged battery” is very different from having a battery that was suddenly ruined by a buggy update that can’t be rolled back though.
This wasn't a buggy update. It was announced ahead of time via email, including compensation options.
Re: Google Pixel 4a's old firmware is gone, trapping users on buggy battery update
#324Earlier quoted context omitted.
Having an “aged battery” is very different from having a battery that was suddenly ruined by a buggy update that can’t be rolled back though.
This wasn't a buggy update. It was announced ahead of time via email, including compensation options.
Re: Google Pixel 4a's old firmware is gone, trapping users on buggy battery update
#325HN headline is misleading - it reduces battery life for some 4a users, not all 4a users, and anybody that is affected (and they have a procedure to verify whether you're affected) can get a free battery replacement, fixing the problem, or alternatively, cash.
Re: Google Pixel 4a's old firmware is gone, trapping users on buggy battery update
#326Have the battery replaced for free at a walk-in center in the US, Canada, UK, Germany, Singapore, or India or take advantage of a mail-in repair program (US-only). Whatever else you think about Google, I think you'd agree that is a much better response than what Apple did.
She bought an iPhone.
Re: Google Pixel 4a's old firmware is gone, trapping users on buggy battery update
#327Earlier quoted context omitted.
https://www.wired.com/story/how-to-stop-apple-throttling-iph... Apple does the same thing, but doesn't offer free repairs when they do this
No, it’s not “the same thing”. Apple throttled the phones because the alternative was the phone shutting off. It wasn’t a software bug. It’s physics that when a battery got old and you tried to run the phone at full speed, the battery couldn’t handle it.
TBH I think what Google did here is also bad, this should definitely trigger a system popup with an opt in/out.
However, Apple did exactly the same thing, initially denied it, and people are still defending them years later.
(edit):typo
Re: Google Pixel 4a's old firmware is gone, trapping users on buggy battery update
#328Earlier quoted context omitted.
https://www.wired.com/story/how-to-stop-apple-throttling-iph... Apple does the same thing, but doesn't offer free repairs when they do this
No, it’s not “the same thing”. Apple throttled the phones because the alternative was the phone shutting off. It wasn’t a software bug. It’s physics that when a battery got old and you tried to run the phone at full speed, the battery couldn’t handle it.
Why? Because we have a counterfactual observation: in France there's a law against "planned obsolescence" and to comply Apple never pushed their update here. And not only French IPhone kept working, but everybody could disable the speed nerf by switching their location to France on their phone. And it turns out that the phones handled it without issue.
Re: Google Pixel 4a's old firmware is gone, trapping users on buggy battery update
#329Earlier quoted context omitted.
I'd recommend going with Sony nowadays. The Xperia 10 series especially is a lot like a 4a.
Sony are giving up on the compact flagship 5 series because "People are no longer interested in compact phones and would rather go for a large one if it offers the same benefits". And unfortunately the specs of the Xperia 10 just doesn't cut it for me. :(
Buying my last phone was a real challenge - even 6.5 inches long feels huge, and there were very few options under 7 inches.
Re: Google Pixel 4a's old firmware is gone, trapping users on buggy battery update
#330Earlier quoted context omitted.
Apple also has an advertising company. And they track you, but they get money by selling you stuff mostly. I’m deep into the Apple ecosystem system and they don’t force updates, try to upsell me every time updates are installed. I have no ads on the apps I use. They are quite happy for you to fork over gobs of money and call it a day. Googles primary source of income is ads. All this stuff they do is the primary way…
> I’m deep into the Apple ecosystem system and they don’t force updates My iPad is pretty naggy to install updates, moreso than my Pixel phone even. iOS doesn't automatically update like Android does, but if anything that seems less like it's because Apple disagrees with that and more because their update system is so shit they can't get away with it. It's inexcusably slow to apply updates. > try to upsell me every t…