Earlier quoted context omitted.
I'm not sure why everyone is assuming she was denied a refund.
Well, I'm sure she was refunded or that would be another part of the suit. Now, look at these 2 situations. "Hello, I see you are buying this ticket, but since we're not going to let you enter we will prevent you from buying it" is much different from. "Hello, I see you got a baby sitter and took an uber to come down here and now we're refusing you access to a place you had a ticket for, on a reason you could not hav…
MSG claims to have notified the company twice.