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Rogers network outage across Canada hits banks, businesses and consumers

reuters.com

321–330 of 403 posts

Re: Rogers network outage across Canada hits banks, businesses and consumers

#321
post #274

Earlier quoted context omitted.

Sounds like how the free market was designed to work. Not that I find it a particularly good design, though.

Utilities like telecoms can't be free market due to the natural monopoly effect. We can't have a hundred different companies burying infrastructure or stringing up lines on poles.

Many places have solved this long ago, both for electricity and for telecom: the network is a separate, neutral entity, co-owned by all the players.

One cable/fiber, rented by all providers. The network only has one goal: distribution. The providers are the ones competing.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#322

“In April 2021, Rogers customers reported interruptions to wireless voice and data services for several hours. Rogers blamed that outage on a glitch tied to an Ericsson software upgrade”. Rogers has rolled out 5G with Ericsson equipment and I hope this outage is not related to Ericsson activities. Network upgrades are usually performed late at night during low traffic, so it shouldn’t be the case.

For the record, I noticed at 1:50 PST or so - meaning a network upgrade would actually line up exactly.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#323
post #218

I don't understand how this is not on CNN/BBC news. This isn't the top news at the moment but significant .. I don't know if people in other countries know how this feels. People are saying this is pre-1990 .. but it is not really. People don't have landlines any more .. all our media is streamed via Internet. Stores can't take payments or orders. People can't call Ubers/taxis Millions of people don't have cellular.…

Yes but.. we have municipal wifi, public libraries, etc, most of which are fortunately not running on Rogers (although admittedly they probably don't have much redundancy in place, here in Montreal, buses use Telus and city wifi is often Bell). And Rogers broadband is mostly just Ontario? re:landline, I'd say go a step further, and don't use cell services at all. All my phone calls use Signal or VoIP, sms is routed t…

> voip.ms

> redundancy

You do have a point in general. I wouldn’t put VoIP.ms and redundancy in the same sentence though. Unless they’ve drastically changed their infra, they had a massive 15 days (yes) outage not that long ago because of no redundancy and a poorly architected infra.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#324

The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…

Canada is rife with monopolies because of this. It's a very unhealthy market.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#325
post #313

Earlier quoted context omitted.

> 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. I was about to write a whole comment about how I've never seen this myself and to disagree with you I was going to compare the price of Bell Fibre in my building to Beanfield. The latter of which I have at $50/mo at 1Gbps. But then I loaded up Bell's availability page and entered my address... it was almost like a sick joke…

Man those prices, Ill use other currencies to be more precise, but in Paris, the 1Gbps was 30 euros and now that I live in Hong Kong it's 250 HKD. Canadian prices could be explained by the increasing cost with lower density, but damn, high speed dedicated fiber is still a luxury in some place, we forget, us dense cities' people. Competition is not the only thing, in France we have 4 highly regulated fiber providers w…

You should check what an actual competitive market looks like, Bucharest for instance.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#326
post #218

Earlier quoted context omitted.

Yes but.. we have municipal wifi, public libraries, etc, most of which are fortunately not running on Rogers (although admittedly they probably don't have much redundancy in place, here in Montreal, buses use Telus and city wifi is often Bell). And Rogers broadband is mostly just Ontario? re:landline, I'd say go a step further, and don't use cell services at all. All my phone calls use Signal or VoIP, sms is routed t…

> voip.ms > redundancy You do have a point in general. I wouldn’t put VoIP.ms and redundancy in the same sentence though. Unless they’ve drastically changed their infra, they had a massive 15 days (yes) outage not that long ago because of no redundancy and a poorly architected infra.

wasn't that primarily because of ransom-DDoS? I mean sure, not a good amount of DDoS protection but still

Re: Rogers network outage across Canada hits banks, businesses and consumers

#327
post #311

The utterly inefficient and overpriced Canadian telecoms exist only because we allow one specific behavior: 1. A new local player comes to town, builds their own infrastructure (e.g. connects one building to fiber) and starts offering competitive service. 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. 3. The competitor runs out of money and leaves. 4. The telecoms revert…

What exactly does prevent almost any company in the free market to protect their market share with this way (if they can)?

Deeper pockets because of income from different markets.

Re: Rogers network outage across Canada hits banks, businesses and consumers

#328
post #274

Earlier quoted context omitted.

Sounds like how the free market was designed to work. Not that I find it a particularly good design, though.

Utilities like telecoms can't be free market due to the natural monopoly effect. We can't have a hundred different companies burying infrastructure or stringing up lines on poles.

Yes, you can, see Romania.

https://foxnomad.com/2012/03/15/why-is-the-internet-in-roman...

Re: Rogers network outage across Canada hits banks, businesses and consumers

#329
post #103
post #31

People in other countries probably don't understand just how powerful - and depended upon - the big telecoms are here in Canada. They have no presence outside the country - they are so bloated and inefficient they couldn't compete - but they are omnipresent here. There are lots of people who depend on Rogers for home Internet, home phone, mobile phone, TV, and home security, not to mention business services that cons…

Isn't that true in most countries? Is there any place in the world that can claim to have a diverse, competitive Telco market?

[deleted]

Re: Rogers network outage across Canada hits banks, businesses and consumers

#330
post #313

Earlier quoted context omitted.

> 2. Rogers/Shaw/Bell/Telus immediately offer better terms for the residents of that building. I was about to write a whole comment about how I've never seen this myself and to disagree with you I was going to compare the price of Bell Fibre in my building to Beanfield. The latter of which I have at $50/mo at 1Gbps. But then I loaded up Bell's availability page and entered my address... it was almost like a sick joke…

Man those prices, Ill use other currencies to be more precise, but in Paris, the 1Gbps was 30 euros and now that I live in Hong Kong it's 250 HKD. Canadian prices could be explained by the increasing cost with lower density, but damn, high speed dedicated fiber is still a luxury in some place, we forget, us dense cities' people. Competition is not the only thing, in France we have 4 highly regulated fiber providers w…

Well in downtown Budapest 1Gbps is like 5 euros a month. There's no wonder why so many people become developers in Eastern Europe. Cheap and fast connectivity is key. The sooner western leadership realizes this the better.
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