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"Hetzner decided to cancel our account and terminate all servers"

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Re: "Hetzner decided to cancel our account and terminate all servers"

#311
post #150
post #132

Earlier quoted context omitted.

I'm well aware of this. Read the T&C and I'm sure even you can understand the intent.

Are we talking about the actual T&C or the "intent" of T&C?

"The operation of applications for mining cryptocurrencies remains prohibited. These include, but are not limited to, mining, farming and plotting of cryptocurrencies"

It's pretty clear they basically prohibit everything related to cryptocurrencies, even content, as you can see in their T&C.

Re: "Hetzner decided to cancel our account and terminate all servers"

#312

Hi there, as some untrue news is making its way about this case: There was a notice of termination via email with a deadline in accordance with our T&C, on 30 October 2024. Our team has already been in contact with this customer several times and we also have the transmission protocol of the communication. You can all rest assured that we do not close accounts randomly. There is always a specific and legitimate reaso…

Could we get some more information on the matter? Over the past years there have been numerous people online which have claimed that Hetzner closes accounts without giving a reason. I'm sure most of those claims intentionally omit some details to make it look like they didn't infringe the T&C. However as a Hetzner customer (a small one, to be fair), I'd still like to know that those complaints are baseless, and that…

This is the relevant part from their T&C:

2.7. Furthermore, we reserve the right to terminate the contractual relationship without notice for good cause.

Re: "Hetzner decided to cancel our account and terminate all servers"

#313
post #168

Earlier quoted context omitted.

Backup is a useless word, it's too overloaded Are snapshots backups? snapshots on raid? snapshots on replicated disks?

A backup is something that will functionally replace the original should the original fail, regardless of how the original failed. For data, this means that the restore process is part of the backup . Snapshots are not backups. Snapshots on RAID are not backups. Snapshots on replicated disks are probably backups, so long as the disks being replicated to are not inside the same case/building/city/continent (pick your…

Indeed, so if it's on the same continent/building/room is it a backup? depends why you need to restore it. You can't tell whether something is a backup until it's restored, it's Schrodinger's backup.

A snapshot is a backup if a user deletes/edits their file and wants the old version. Raid is a backup if you're recovering from 1 disk failing

Re: "Hetzner decided to cancel our account and terminate all servers"

#314
post #127

Been a Hetzner customer for years and have considered using them for a new business project of mine. Will reconsider it partly after reading this. At least use a separate provider for backups so I can quickly recover, just in case. Seeing it happen to a reputable project such as Kiwix [0] definitely damages my perception of Hetzner. I've read numerous complains on Reddit a few months ago but they mostly boiled down t…

Having a single backup with the same provider as your compute is a bad idea, no matter the provider.

Same goes for having your domain with the compute provider.

Re: "Hetzner decided to cancel our account and terminate all servers"

#315
post #273

Earlier quoted context omitted.

People on HN refuse to see this being an option in these discussions. Is either "cloud" or "build and manage your own physical rack inside a colo housing"

It's wild to me how hardcoded some of these people are. I think a lot of the younger generation on here might not have experienced the "bare metal days", so they don't know how far you can push the hardware and how much you can squeeze out of it.

And frankly, how easy it is.

Re: "Hetzner decided to cancel our account and terminate all servers"

#316
post #315
post #273

Earlier quoted context omitted.

It's wild to me how hardcoded some of these people are. I think a lot of the younger generation on here might not have experienced the "bare metal days", so they don't know how far you can push the hardware and how much you can squeeze out of it.

And frankly, how easy it is.

Precisely. Operating systems aren’t hard. They’re so easy and well established it’s crazy not to use them directly, and even though I’m not the world’s biggest Docker fan, Compose is kind of awesome to be honest. Deploying software and maintaining and OS is simple in this day and age.

Re: "Hetzner decided to cancel our account and terminate all servers"

#317

Hi there, as some untrue news is making its way about this case: There was a notice of termination via email with a deadline in accordance with our T&C, on 30 October 2024. Our team has already been in contact with this customer several times and we also have the transmission protocol of the communication. You can all rest assured that we do not close accounts randomly. There is always a specific and legitimate reaso…

[deleted]

Re: "Hetzner decided to cancel our account and terminate all servers"

#318
post #35

Unsuprising. The crypto validators in the past were the canaries in the coal mine for Hetzner and almost no-one cared when they were cancelled off of Hetzner. Now they terminated your servers and the same has happened to them. After all, Hetzner is now priotizing shareholder value and is removing smaller customers wasting their compute resources.

Hi there, We are a privately owned company, and do not have shareholders. --Katie, Hetzner Online

Nitpicking. You still have people who own the company (technically also shareholders...) and want profit.

Re: "Hetzner decided to cancel our account and terminate all servers"

#319

Earlier quoted context omitted.

Which VPS are you using and recommend?

Not OP but I use OVH which is better value and more reliable. OVH VPS’s also include unlimited bandwidth, by comparison hetzner imposes data caps and will nickel and dime you on just about everything. I run a few bandwidth heavy applications that do 10-20tb of traffic a month. If I was using hetzner I’d effectively be flushing cash down the drain

OVH also subject to the Digital Services Act...

Re: "Hetzner decided to cancel our account and terminate all servers"

#320
post #150

Earlier quoted context omitted.

Are we talking about the actual T&C or the "intent" of T&C?

"The operation of applications for mining cryptocurrencies remains prohibited. These include, but are not limited to, mining, farming and plotting of cryptocurrencies" It's pretty clear they basically prohibit everything related to cryptocurrencies, even content, as you can see in their T&C.

I have no idea what farming and plotting are. But if they wanted to prohibit everything related to cryptocurrencies, they would not say ‘applications for mining cryptocurrencies’ but rather more definitive language such as ‘applications for operating cryptocurrencies’
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