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Small claims court became Meta's customer service hotline

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Re: Small claims court became Meta's customer service hotline

#311
post #247

Earlier quoted context omitted.

But how do you return it when you "don't buy them!", as you suggested? : D Also, why don't you read that you are answering to: "The fact that you can't even get refunds (e.g. within 15 days or something) for most software is ridiculous", dear Civilized World? : )

https://www.termsfeed.com/blog/return-refund-laws-eu/#:~:tex...

[deleted]

Re: Small claims court became Meta's customer service hotline

#312
post #247

Earlier quoted context omitted.

But how do you return it when you "don't buy them!", as you suggested? : D Also, why don't you read that you are answering to: "The fact that you can't even get refunds (e.g. within 15 days or something) for most software is ridiculous", dear Civilized World? : )

https://www.termsfeed.com/blog/return-refund-laws-eu/#:~:tex...

But how do you return it when you "don't buy them!", as you proudly suggested? :D

You never read what you are answering too, like "The fact that you can't even get refunds" or "how do you return if you don't buy"? :D

Re: Small claims court became Meta's customer service hotline

#314

The idea that customer service can be 'automated away' is dangerous, and has been proven wrong again and again. And soon, LLMs will be used to attempt to solve this problem again, and they will fail again. It is easy to look at the historical information in a ticketing system and make the conclusion that the vast majority of the issues can be solved by pointing the user to frequently-encountered solutions. However, t…

Totally! Same problem existed on Google as well whose systems have penchants to arbitarily lock users out of their accounts if they ever detected flimsy "suspicious activity" in these.
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