Live data from Hacker News

Reflecting on 18 Years at Google

ln.hixie.ch

311–320 of 1001 posts

Re: Reflecting on 18 Years at Google

#311

Ian's post is pretty incisive, although I've read so many of these over the past 15 years or so. And the prescription is always to go back in time. I don't really think that's possible. When you're a newcomer, a disruptor, the whole point is to be different. You're bold, you have a clarity of purpose, you say things like "we're building a new kind of a company" or "the user comes first." But once you achieve market d…

> I think the only comedy here is that Google looked at these old-school companies like Microsoft or IBM and figured they can be different just because they "get it." And then, over time, they rediscovered the reasons why old companies always end up operating in a particular way.

This is funny because Alphabet's homepage still quotes Larry Page bragging they won't become a conventional company:

As Sergey and I wrote in the original founders letter 11 years ago, “Google is not a conventional company. We do not intend to become one”

Re: Reflecting on 18 Years at Google

#312
post #251

Earlier quoted context omitted.

I noticed that and it's a very strong point. Taking such a strong stance is not something would so light-heartedly, i really wonder what went on to drive this person to write such harsh words about her. Considering the amount of people the author has likely seen over 18 years and how many of them he could have complained about... It must not be a chance it's her specifically .

There's no greater source of professional resentment than suffering under a manager who's incompetent and a narcissist (my summary of his blurb). After 18 years at Google he probably feels safe burning that bridge.

But why? I could legitimately IMO rag on a handful of former managers who I think mostly meant well but I’m not going to do it in a blog post.

Re: Reflecting on 18 Years at Google

#313
post #117

> Take Jeanine Banks, for example, who manages the department that somewhat arbitrarily contains (among other things) Flutter, Dart, Go, and Firebase. Her department nominally has a strategy, but I couldn't leak it if I wanted to; I literally could never figure out what any part of it meant, even after years of hearing her describe it. Her understanding of what her teams are doing is minimal at best; she frequently m…

It sounds like the generic complaints of everyone who doesn't like their manager ever and frankly I would have thought twice before attaching my name to a broadside that attacks a former manager by name. But hey, what do I know, I never worked at Google.

While I'd never do that either, I did find it refreshing to read from someone else. It certainly makes this post unique amongst the many "I left Google" diary entries.

Frankly the fact he was willing to include that paragraph probably indicates that there's a few thousand more paragraphs he resisted including...

Re: Reflecting on 18 Years at Google

#314

12 years at Google for me, 2011-2023. Left after they froze internal transfers the same day I was going to transfer, which put me in limbo for 6 months despite management saying they'd find a way to get it done. Absolutely agree with this article. The disaster of Google+ and "Real Names Considered Harmful" was the first major crack in the culture. The layoffs destroyed what was left. The change in frankness and hones…

And of course there was never a postmortem for Google+ and nobody was held accountable for that failure.

Re: Reflecting on 18 Years at Google

#315
I see these posts and just shrug. Tech companies have lifecycles. There is that early startup energy where "we're all in this together." Then, if they're lucky, success and growth, but the startup mentality remains. But as the company grows, it can't maintain the startup culture. It's simply not possible. And then companies mature and you have bureaucracy and leaks and empire building and layoffs, etc. It's inevitable.

What surprises me about Google is not that its changing, but that it's taken so long to change.

Re: Reflecting on 18 Years at Google

#316
post #117

> Take Jeanine Banks, for example, who manages the department that somewhat arbitrarily contains (among other things) Flutter, Dart, Go, and Firebase. Her department nominally has a strategy, but I couldn't leak it if I wanted to; I literally could never figure out what any part of it meant, even after years of hearing her describe it. Her understanding of what her teams are doing is minimal at best; she frequently m…

I worked in the org that Jeanine now runs. It had a series of bad-to-disastrous leaders at the Director, VP, and SVP level. To call out Jeanine and only Jeanine in language this harsh feels wrong. From my recollection and from what I have heard from people still working there, she is par for the course. Also I am almost never the person to bring this kind of thing up but ... there aren't a lot of other black women in…

> there aren't a lot of other black women in leadership at Google. Makes this targeted attack feel worse.

Are people of specific races to be put beyond criticism?

Re: Reflecting on 18 Years at Google

#317

This is interesting, surprisingly blunt, and quite on point about the current malaise, but . . . I think this is the perspective of someone that was happily drinking the kool aid for longer than they should have been. For example, my impression was that had Android assimilated into the wider Google they would have failed. The wider Google views the fact Android isn't Chrome OS as a strategic failure, but the truth is…

Seems like most of the people who want to join google these days, "why do you want to join google", "for the tc and prestige"

I just joined because I've always wanted to, and when I had the opportunity to check that box I did. I had no delusions about what being a cog in the machine entails or where the fealty of a public corporation lies.

Now that I've checked that box, I have one foot out the door at all times. Fortunately or unfortunately, no one has given me a reason to leave yet.

The "powers that be" seem to be sending plenty of signals about what kind of a workplace this is, though. I might leave sooner than I intended as a result.

Re: Reflecting on 18 Years at Google

#318

Earlier quoted context omitted.

When I was an intern at Google circa 2010, there was a guest lecture from a business professor who described exactly this process. At the end of it, he made a comment like, "Of course none of this will happen to Google. You're too innovative." But literally every single prediction of his came true, and I witnessed some of them happening in front of my own eyes even in just the months that I was there (and certainly i…

> At the end of it, he made a comment like, "Of course none of this will happen to Google. You're too innovative." Yes, but how did everyone listening fail to notice that he winked 3 times in a row, paused silently for 30 seconds and looked disappointed when no one seemed to catch on?

[dead]

Re: Reflecting on 18 Years at Google

#319

Ian's post is pretty incisive, although I've read so many of these over the past 15 years or so. And the prescription is always to go back in time. I don't really think that's possible. When you're a newcomer, a disruptor, the whole point is to be different. You're bold, you have a clarity of purpose, you say things like "we're building a new kind of a company" or "the user comes first." But once you achieve market d…

When I was an intern at Google circa 2010, there was a guest lecture from a business professor who described exactly this process. At the end of it, he made a comment like, "Of course none of this will happen to Google. You're too innovative." But literally every single prediction of his came true, and I witnessed some of them happening in front of my own eyes even in just the months that I was there (and certainly i…

This is called Scumpeter's creative destruction (to be distinguished from other creative destruction) and why large companies may lose the ability to be innovative and compete

https://en.wikipedia.org/wiki/Creative_destruction

However. it's hard to see Google's core business dominance, search and ad, to be destroyed very easily. It's also super confusing that no other entity has been able to create a matching service and we do not have search duopoly similar to Visa Mastercard.

Re: Reflecting on 18 Years at Google

#320

Earlier quoted context omitted.

You are probably right; I just don't really see what's to be gained by going public with it considering the complaints are pretty inside-baseball and not that interesting to outsiders (I mean, hard to imagine someone thinking "I'm not going to deal with Google because so-and-so's subordinates say they don't understand her strategy").

It’s just venting. A person in the author’s position must feel that the mediocre management robbed them of a core part of their identity.

You are implying that every manager is competent and every criticism from a subordinate is baseless.
Post reply on HN