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HP disables customers’ printers if they use ink cartridges from cheaper rivals

telegraph.co.uk

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Re: HP disables customers’ printers if they use ink cartridges from cheaper rivals

#311

Post by hypercube33 »

ranting-moth wrote: post #265
crazygringo wrote: post #69

I just want to be clear, because this headline is borderline clickbait. HP is not bricking the printers. The printers will continue to work if you put the HP cartridges back in. I'm not condoning HP at all , not in a million years. But the verb "disable" carries connotations of permanence, so it seems like a disingenuous word choice at best, if it's not outright clickbait. Just so people aren't confused here.

Not quite. They're disabling printers today that were functional yesterday. There's no HP cartridge to put back in, unless I go and buy one. The printer is disabled until I give HP money. I call that extortion.

in a free market shouldn't hp be forced to lower it's prices to compete with 3rd party to a little more than their price since it technically is OEM? I mean like car parts

Re: HP disables customers’ printers if they use ink cartridges from cheaper rivals

#312

Post by jorvi »

WalterBright wrote: post #244
jorvi wrote: post #146

Earlier quoted context omitted.

Pretty much. Yesterday I wanted to grab some Fanta for in the park. A 0.33L can would’ve been too little, but a 1L bottle too much, and a 1.5L bottle far too much. 0.50L was the perfect size. The pricing? 0.33L - €0.66 (€2.00 per L) 0.50L - €1.48 (€2.96 per L) 1.00L - €1.93 (€1.93 per L) 1.50L - €2.09 (€1.39 per L) Initially this made me angry, as it is very clear they figured out that the 0.5L bottle is the most con…

> modern companies will always try to give you the least amount of value for the highest price the market will bear Modern consumers will always try to pay as little as possible for the highest amount of value they can. The proper term for this is The Law of Supply and Demand. It's how markets work. BTW, your anecdote illustrates why making the effort to learn some math while in grade school is worthwhile.

Supply and demand presumes that I would have wanted something else than Fanta - since I (and presumably others) did not, Fanta had market power :).

As an aside, the example would be even more dramatic with non-sugar, where the 0.5L bottle is €1.88, but the 1L bottle is €1.95, due to both the price premium of ‘convenient size’ and ‘healthy alternative’ being stacked.

Re: HP disables customers’ printers if they use ink cartridges from cheaper rivals

#313

Post by jmugan »

judge2020 wrote: post #229
jmugan wrote: post #228

Earlier quoted context omitted.

I bought a Brother laser printer like the internet told me to, and I even paid extra money to get the one that is easy to connect on wifi, but we can't seem to connect the printer to any macs wirelessly. It only connects to the iphones and the ubuntu machine. It just doesn't show up in macs. Anyone know anything about that?

Have you tried manually adding it? When adding a printer you can change the type to 'airprint' which makes it discoverable in the same way that iphones discover printers. You could also use the IP address directly if you must.

Thanks, I'll look at that. Since it doesn't show up I'm not sure what to add. The printer doesn't identify itself in any way.

Re: HP disables customers’ printers if they use ink cartridges from cheaper rivals

#314

Post by jiggawatts »

RedNifre wrote: post #304
rqtwteye wrote: post #182

Earlier quoted context omitted.

Make them pay the fines personally. They take credit and make big money when employees do the right thing, so let's make it a two way street. Once their net worth gets wiped, maybe they will get the message.

This does not work, they have insurance against this.

Wait... what!?

How can that possibly be legal?

Re: HP disables customers’ printers if they use ink cartridges from cheaper rivals

#315

Post by nerdbert »

jackphilson wrote: post #230
gameman144 wrote: post #51

Earlier quoted context omitted.

I don't think prison time is even what's needed here, I think these issues would resolve themselves if corporate fines were continually issued, rather than one-off lawsuits. For instance, a standing ruling that if your printer stops being able to print for no reason other than a contract breach, then the hardware is eligible for a refund. We don't need to put CEOs in prison for making consumer-hostile decisions, we j…

or just let the free market run it's course.

Doesn't work in cases like this because most people aren't going to do a lot of research on a technical buy - they're intimidated by the task so they go with whatever the salesperson tells them. And the salespeople are paid to tell them whatever brings in the most money.

Re: HP disables customers’ printers if they use ink cartridges from cheaper rivals

#316

Post by nerdbert »

brewdad wrote: post #301
torstenvl wrote: post #203

Earlier quoted context omitted.

Netflix is down by a lot. Some of that may be due to temporary outlook during the COVID pandemic. However, it's still down by more than 10% from a pre-lockdown stock price of ~380.00 in February 2020.

What behavior are people punishing Netflix for exactly?

Allowing the pandemic to end so people could go back outside instead of watching TV all day long.

Re: HP disables customers’ printers if they use ink cartridges from cheaper rivals

#318

Post by charcircuit »

contravariant wrote: post #291
charcircuit wrote: post #165

Earlier quoted context omitted.

>destroyed other peoples’ property. What property was destroyed? The HP printer still works with genuine ink cartridges and the third party ink cartridge will work for printers that don't require genuine HP ink.

Kind of a weird world we live in where intellectual property gives someone else legal power over what we may do with our own devices, but conversely our ability to do things with our devices that is within our legal right is not considered our property.

That's not what's happening here. HP doesn't have power over what you can do to your printer. If you want to modify your printer so that it allows for ungenuine ink to be used you are free to do so.

Re: HP disables customers’ printers if they use ink cartridges from cheaper rivals

#319

Post by beenBoutIT »

ClumsyPilot wrote: post #176
oxfordmale wrote: post #91

Earlier quoted context omitted.

Just stop buying HP printers. If you bought and it is still under warranty, ask for a full refund. You likely won't get it, but make sure HP waste as much time as possible dealing with this In the UK it is even worth considering to take this to the small claims court. Of course seek legal advice first. The only way HP gets away with this, because people just accept this kind of behaviour.

> The only way HP gets away with this, because people just accept this kind of behaviour please name a situation in the past 50 years where a conpany went under or lost at least 10% of their revenue from'peiple not accepting' this behaviour

"People" in general are incapable of making these kinds of logical decisions and can't be blamed for the behavior of corporations.

Re: HP disables customers’ printers if they use ink cartridges from cheaper rivals

#320

Post by anadem »

jmugan wrote: post #228
DiabloD3 wrote: post #35

Did you know Brother makes really good printers that are inexpensive and live a long, happy, life? And their drivers aren't user hostile? This is one of those really good "vote with your wallets" situations.

I bought a Brother laser printer like the internet told me to, and I even paid extra money to get the one that is easy to connect on wifi, but we can't seem to connect the printer to any macs wirelessly. It only connects to the iphones and the ubuntu machine. It just doesn't show up in macs. Anyone know anything about that?

Make sure it has a fixed IP and doesn't default to using DHCP (not sure this will fix yours, but saw a thread elsewhere where that was the cure)
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