Earlier quoted context omitted.
Plato's criticism is very true on an individual basis. What he didn't consider was the effect the written word had on a social scale in terms of being able to exchange ideas over physical and temporal distances. It turns out that was a greater benefit that to some extent makes up for losing the exceptionally well trained memory of scholars from a verbal tradition. Not that that last part isn't a loss though, and his…
I think it's better to think of these as different, rather than superior... especially given our times' proliferation of mediums with differing cognitive implications. Is Twitter > books? Is HN > podcasts? Every medium has its tendencies... positive, negative and complicated. We don't actually choose between them. It's useful to keep an eye on losses, not just gains. Oral traditions, for example, naturally evolve and…
This is largely the story of religions, especially old pagan religions. Myths and folklore came about. The moment when religions went scriptural, the message became firm and technical. And gave rise to law as a study.