Why does Google get grilled so badly for pulling products? Don’t other companies do the exact same thing, and isn’t it their full right to abandon projects when it no longer makes sense?
They have a history of pulling projects that people like, and seem capricious / chaotic about it. How many different chat / messaging platforms has Google put out in the last ten years, for example? Other companies cancel things, but I’m not aware of any that seem to do so as often. Google started developing a reputation for this more than a decade ago and has just kept doing it if not even doing it more often! Is it…
Hangouts (2013): A messaging platform that integrated with Google+ and Gmail, offering text, voice, and video communication.
Google Messages (formerly Android Messages, 2014): An SMS, MMS, and RCS messaging application for Android devices.
Google Spaces (2016): A group messaging app that allowed users to create "spaces" for sharing links, images, and other content.
Allo (2016): A messaging app featuring AI-powered smart replies, stickers, and end-to-end encryption.
Duo (2016): A video calling app designed for one-on-one video communication on mobile devices.
Google Meet (2017): A video conferencing service that supports text chat within the meeting interface, mainly targeted at businesses and organizations.
Google Chat (formerly Hangouts Chat, 2018): A team messaging platform integrated with Google Workspace, designed for businesses and organizations.
Bonus : Google Voice had messaging capabilities, YouTube could also go in there, but that's a stretch.