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My Google Traffic Has Fallen to Zero

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Re: My Google Traffic Has Fallen to Zero

#311

Post by kwanbix »

jasonv wrote: post #181
jjcon wrote: post #30

Earlier quoted context omitted.

> My mom forgot her gmail password and no longer had the same mobile number for a reset, the secondary reset option was set to my email but would not send a reset despite this. I’m in a similar position except I know my password. Google decided for whatever reason that my location was too different and now requires that I verify via a phone number I no longer have. I have access to the recovery email and even get ‘su…

For this reason and spam calls, I have a free Google Voice number that I use for all services. I never give my cell #...

I tried to use mine, and it is not recognized as a cellphone number, I imagine as a landline one.

Re: My Google Traffic Has Fallen to Zero

#312

Post by kwanbix »

FreshFries wrote: post #266
hsbauauvhabzb wrote: post #8

I’ve had similar experiences with other google products: My mom forgot her gmail password and no longer had the same mobile number for a reset, the secondary reset option was set to my email but would not send a reset despite this. We had a live session via thunderbird but there were no channels of support. Luckily we were able to register her old mobile number to achieve a password reset, thanks to a helpful phone p…

There there is me: lost access to my gmail account (and reset telephone number) and all it took was a couple of emails & phone calls over a couple of days and I had the best customer experience for a free service ever. I was very happy with the proceedings. This happened twice over the last 10 or so years. Kind, professional, knowledgeable & acting according a strickt rulebook that tries to prevent social engineering…

You are probably then the only people on earth that had a good support experience from google.

Re: My Google Traffic Has Fallen to Zero

#313

Post by dvfjsdhgfv »

hsbauauvhabzb wrote: post #8

I’ve had similar experiences with other google products: My mom forgot her gmail password and no longer had the same mobile number for a reset, the secondary reset option was set to my email but would not send a reset despite this. We had a live session via thunderbird but there were no channels of support. Luckily we were able to register her old mobile number to achieve a password reset, thanks to a helpful phone p…

> My mailserver is marked as spam by gmail, a helpful HN commentor pointed out it may be my lack of ipv6 which appears to be the cause. I have no idea why ipv6 would indicate that I’m not a spammer, I can’t ask google because they don’t have a support line.

It's actually a very old problem [0] introduced by Google in 2013. There are different workarounds depending on the MTA you use. Whenever you set up a new mail server you need to go through an increasingly longer checklist and it includes dealing with this issue.

[0]

Re: My Google Traffic Has Fallen to Zero

#314

Post by johnwdefeo »

zaroth wrote: post #16

Google is doing a terrible job at it’s core responsibility. I look forward to watching the company falter over the coming decade. Switching costs for a search engine are pretty damn low. And yet their search product is littered with crap and exploits users like only a monopolist would. Ideally they’ll continue burning goodwill by doing things like adding some fact-checking or censorship “features” into Gmail, delisti…

I agree with this sentiment: https://www.johnwdefeo.com/articles/google-is-ruining-the-in...

That 7% conversion rate is legit (and was equally surprising to me). On top of that, my return rate is lower than typical. I know that my site isn't for everyone, but the people who do happen across it seem to get value from it.

Re: My Google Traffic Has Fallen to Zero

#315

Post by kwanbix »

BatteryMountain wrote: post #297
Sander_Marechal wrote: post #254

Earlier quoted context omitted.

> In their help guide they say you can contact support if you cannot log in at all, but you have to log a support ticket.... which requires me to log in. I've been burned by that logic at several companies. It's really infuriating. I've even had one where they had a phone number to call for support, but the phone number was locked away behind a support login screen.

Uber! My friend dropped her phone in the Uber vehicle about 1.5 years ago, so we phoned Uber support whom insisted that we log into their website to log a support ticket... BUT, in order to log into their site, you have to enter the otp sent via sms.. to the phone that is in the car. Took the support lady a few attempts to understand that we cannot log in. We rand her phone twice, within 10 minutes of realising the p…

How do you know that the next passenger didn't get your phone? You cannot assume it was the Uber driver. It could even be that you dropped it in the street while getting off the Uber.

Re: My Google Traffic Has Fallen to Zero

#316

Post by franze »

The goal of SEO is not better SEO but that you do not need SEO any more.

If SEO is your strongest channel, use it to build your other channels. The more direct the channel the better.

If SEO is your weakest channel, use it to build your other channels.

Re: My Google Traffic Has Fallen to Zero

#317

Post by BrandoElFollito »

jjcon wrote: post #30
hsbauauvhabzb wrote: post #8

I’ve had similar experiences with other google products: My mom forgot her gmail password and no longer had the same mobile number for a reset, the secondary reset option was set to my email but would not send a reset despite this. We had a live session via thunderbird but there were no channels of support. Luckily we were able to register her old mobile number to achieve a password reset, thanks to a helpful phone p…

> My mom forgot her gmail password and no longer had the same mobile number for a reset, the secondary reset option was set to my email but would not send a reset despite this. I’m in a similar position except I know my password. Google decided for whatever reason that my location was too different and now requires that I verify via a phone number I no longer have. I have access to the recovery email and even get ‘su…

Same here. I have a Google account I can reach via POP and wanted to log into (after a very long time).

They requested to send the confirmation code to a phone I do not have anymore. I replied the "security question" correctly. Then I had to provide the recovery email I once set up. Which I forgot.

So yes, I should have kept that up to date but it would not be difficult to prove I own the account (my usual google account pulls from that unavailable on for years) - it is just that there is nobody at Google to contact and have a look.

I will seriously look into fastmail or protonmail, despite being with Google for 14 years

Re: My Google Traffic Has Fallen to Zero

#318

Post by johnwdefeo »

freitasm wrote: post #137

Doing a reverse IP lookup you can see there are more than 1000 domains hosted in a single IP address (the domain has four IPv4 addresses). Search engines will sometimes lower ranking based on your "neighbours" - perhaps the OP could start using a service such as Cloudflare (which still have multiple domains per IP but would automatically get a bunch of new IPs, so perhaps "start fresh" on that aspect. Even on the fre…

Good suggestions, thank you.

Re: My Google Traffic Has Fallen to Zero

#319

Post by kwanbix »

BatteryMountain wrote: post #240
hsbauauvhabzb wrote: post #8

I’ve had similar experiences with other google products: My mom forgot her gmail password and no longer had the same mobile number for a reset, the secondary reset option was set to my email but would not send a reset despite this. We had a live session via thunderbird but there were no channels of support. Luckily we were able to register her old mobile number to achieve a password reset, thanks to a helpful phone p…

I have this problem with paypal: Made an account about 10 years ago with email address x, mobile telephone number y, bank debit card z with some security questions thrown in. I cannot remember my password from 10 years ago so I need to reset it. If I try to reset it, they want to send me an sms otp to the mobile number from 10 years ago which I no longer have. Obviously I cannot update the mobile number if I cannot l…

I had a similar problem. I have paypal accounts in 3 countries. One my home country. Since I haven't lived in my home country for 10 years, I never use the account. However, some day I got an email asking me to login and do something, so I went to PayPal.com and logged in using my password manager (Bitwarden). But then they thought it was suspicious that I was logging from another country and they wanted to send me an SMS to my old phone, which I no longer have. In the end, I let the account die.
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