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Amazon destroys $1.5m of sellers inventory – now homeless

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Re: Amazon destroys $1.5m of sellers inventory – now homeless

#311

Earlier quoted context omitted.

> A bit of friction, if applied correctly, is not a terrible thing I observed the same thing in a different context in my previous gig doing Linux training. We strived to make our books as clear and simple as possible. When we discovered streps in our labs that confused students, we would rewrite them to avoid repeating the problem in future classes. Eventually I started noticing a tipping point where if the lab did…

I once ran an ecommerce site, and due to a bug every customer saw a fairly cryptic error message. It was something along the lines of "You must login to perform that action". Our site didn't have a login system. By fixing that bug, conversions went down . We literally did an A/B test to prove that giving the user a stupid error increased revenue. We even played with the text of the error to maximize revenue. We never…

Interesting. This sounds like its related to triggering "system 2" as Kahneman would call it in "Thinking, Fast and Slow"

    Experimenters recruited 40 Princeton students to take the 
    CRT [Shane Frederick's Cognitive Reflection Test]. Half 
    of them saw the puzzles in a small font in washed-out 
    gray print. The puzzles were legible, but the font 
    induced cognitive strain. The results tell a clear story: 
    90% of the students who saw the CRT in normal font made 
    at least one mistake in the test, but the proportion 
    dropped to 35% when the font was barely legible. You read 
    this correctly: performance was better with the bad font. 
    Cognitive strain, whatever its source, mobilizes System 2 
    [slow, conscious, laborious thinking], which is more 
    likely to reject the intuitive answer suggested by System 
    1 [the immediate, unreflective thinking by which we make 
    most of our minute-to-minute judgments].[1]
[1] https://www.goodreads.com/quotes/8867651-the-experimenters-r...

Re: Amazon destroys $1.5m of sellers inventory – now homeless

#312

Earlier quoted context omitted.

Back in 2003, Seldon and Colvin wrote a pretty good book about Angel Customers and Demon Customers ( http://geoffcolvin.com/books/angel-customers-demon-customers... ) which examines many of these issues. A bit of friction, if applied correctly, is not a terrible thing if an interaction's cost outweighs it's value. Getting the balance right is tricky but worth considering some alternatives to just "putting up with it"…

> A bit of friction, if applied correctly, is not a terrible thing I observed the same thing in a different context in my previous gig doing Linux training. We strived to make our books as clear and simple as possible. When we discovered streps in our labs that confused students, we would rewrite them to avoid repeating the problem in future classes. Eventually I started noticing a tipping point where if the lab did…

So is it the same as GPS guidance makes people turn off their navigational brains?

Re: Amazon destroys $1.5m of sellers inventory – now homeless

#313

I keep wondering why Amazon deals with guys like this instead of going to Calvin Klein’s wholesaler. He wouldn’t have better prices for legit merchandise, right?

I think the idea is that it allows for Amazon to remove some strength from the official wholesaler side. If the wholesaler isn't the only source of goods they have less bargaining power. But at the end of the day the wholesaler has to sell to someone. Here are my thoughts on how this relationship could work to Amazon's advantage. Think of this scenario: **Wholesaler**: Give us $10 per unit to list our products on Ama…

>or we're going to either A: Delist the products and kick the sellers off our platform

Is there evidence of this happening?

Re: Amazon destroys $1.5m of sellers inventory – now homeless

#314

Earlier quoted context omitted.

Still great? Walmart prices are still low/lowest where I live.

but they're often low because they're selling bottom barrel quality goods (like electronics with cheap capacitors that fail quickly or clothes with lower quality fabrics & sewing that don't last). Even products that look the same as other stores will commonly have a Walmart specific SKU that uses cheaper components.

Sadly, this is what customers want. When given the option of a 30$ belt that lasts for life or a 5$ belt that lasts one year, many will go for the latter, and this is who Walmart caters to.

Re: Amazon destroys $1.5m of sellers inventory – now homeless

#315

Earlier quoted context omitted.

The problem is not the automation, the problem is that a single authority has a complete monopoly on certain aspects of the e-commerce market. Full credit to Bezos and Amazon for their incredible execution in achieving this. However, monopolies are an example of market failure, and in this case, also an example of an authority able to act as judge + jury where the affected parties have no realistic recourse, while be…

> However, monopolies are an example of market failure No they are not. It’s only considered a failure when the position is abused to prevent competition. You can have a monopoly situation where competition just doesn’t bother to enter because the monopoly holder hasn’t abused the situation to make entering the market attractive. Additionally, the government frequently grants monopolies because they don’t really want…

> You can have a monopoly situation where competition just doesn’t bother to enter because the monopoly holder hasn’t abused the situation to make entering the market attractive.

Do you have any real world examples of this actually happening?

> the government frequently grants monopolies because they don’t really want to see market competition due to the disruptive nature of the industry (e.g. utilities).

The government does this with the addition of heavy regulation specifically to prevent abuse that comes from having monopolistic control of a market.

Re: Amazon destroys $1.5m of sellers inventory – now homeless

#316

Earlier quoted context omitted.

I'm really curious what sort of support the retro video game business needs. My (clearly naive) assumption is that it would be as simple as sending them the cartridge and telling them to have a great day, but if you're meeting so many seemingly unpleasant people it seems to be a lot more than that. Could you share more about the sort of issues you face?

I trade in games as well and like any collectible, often sell items that are rare and expensive. As an individual doing this for a hobby, my margins are usually small, so selling an $400 console for $50 or so profit can go south pretty quickly if there is a dispute. Because buyers are often collectors as well, they sometimes have unrealistic expectations for the condition of 25-30 year old hardware. A seller once had…

Why did you spend a week of time over a $10 game pass? Why not issue them another one and cut you time commitment from a week to 15 minutes

Re: Amazon destroys $1.5m of sellers inventory – now homeless

#317
post #262

This is a case for the courts. The article is completely one sided, and there’s no way to know whether or not some or much or most of the merchandise was counterfeit. He does admit to ignoring up to 11 notices that his inventory would be destroyed if left unclaimed. He mentions conflicting dates for the notices but we’ve no way of knowing to make of that. I don’t know what to say other that I read the piece with some…

Since when does Amazon care if they sell counterfeit goods (if they even were)?

Among other reasons, one motivator for Amazon to solve this problem is the fact that the present administration has brought Amazon's problem with counterfeiting front and center into the public debate about China. Like him or not, Peter Navarro has repeatedly talked about Amazon and counterfeit goods in media appearances over the course of the past few years.

Re: Amazon destroys $1.5m of sellers inventory – now homeless

#318

Earlier quoted context omitted.

I trade in games as well and like any collectible, often sell items that are rare and expensive. As an individual doing this for a hobby, my margins are usually small, so selling an $400 console for $50 or so profit can go south pretty quickly if there is a dispute. Because buyers are often collectors as well, they sometimes have unrealistic expectations for the condition of 25-30 year old hardware. A seller once had…

Why did you spend a week of time over a $10 game pass? Why not issue them another one and cut you time commitment from a week to 15 minutes

As I said later in that paragraph, reputation on social trading apps. I’m an individual seller that mostly does it to fund my own hobbies. I don’t do enough volume to easily average out a negative review.

Re: Amazon destroys $1.5m of sellers inventory – now homeless

#319

Earlier quoted context omitted.

One of the few good things our current US president did was get a bill passed that requires hospitals to disclose their pricing. This is unambiguously a good thing, but it doesn't help as much as you think it would. The result is extremely complicated, but so is the entire list of services that any hospital would provide (imagine every single ICD procedure code with a dollar amount next to it - that's the level of co…

I would argue that it doesn't really help at all for most people, and is legitimately just a feel-good political sell for soundbites. Sure, I can shop around for my surgery, but what about emergencies? What about when they're in for the surgery I have scheduled, and end up doing something entirely different because they found something else? What about people who live where there is only one healthcare provider? A me…

Also, the idea that “market forces” can work in a situation where A. I cannot be an informed consumer and B. I cannot vote with my dollars.

I cannot be an informed consumer because I am not a doctor. If a doctor determines I need X medication to live, then that’s what I need. I can’t google search my way to a medical degree.

I cant vote with my dollars because I don’t want to die. If my medication costs $5 month, I’ll pay that. If it costs $500 I’ll find a way to pay for it. My life has infinite value so there is no bargain I am willing to strike where I end up dead.

Re: Amazon destroys $1.5m of sellers inventory – now homeless

#320
post #262

Earlier quoted context omitted.

Since when does Amazon care if they sell counterfeit goods (if they even were)?

Among other reasons, one motivator for Amazon to solve this problem is the fact that the present administration has brought Amazon's problem with counterfeiting front and center into the public debate about China. Like him or not, Peter Navarro has repeatedly talked about Amazon and counterfeit goods in media appearances over the course of the past few years.

Those are all issues money will fix and Amazon has plenty of money to fix oversight nuisances.
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