301–310 of 407 posts
I have the Macbook Pro that keeps making a constant white noise right after the machine boots up. The sound is loud enough when I am by myself that it totally distracts me. I have had 3 mac laptops before and this is the loudest one by bar. After I compared my machine with a close friend who has an exact machine (same late October last year generation), I realized that the machine had some issues. I took it to the ap…
Interesting. I've had the exact same problem, and yet what happened to me was the best customer service I've ever experienced. I had bought a 15" retina MBP at launch, but only noticed the ghosting last month. After booking an appointment with a 'genius' online I arrived ready to argue my case. What actually happened was that the 'genius' agreed with me straight away that the ghosting was intolerable, and without doi…
UK or US? OP is in UK. Might be a significant fact, sadly.
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No I'm not. I'm saying that there is no acceptable insulation in the device. The chassis for example uses air gap between the board and the base for insulation. Even condensation can bridge it, which is the theory why mine exploded. Regarding appearance, and? Does that really matter? Why you pick a ThinkPad: http://appel.hu/blog/wp-content/uploads/2010/11/rollcage.jpg That and you can throw the damn thing across the…
So now it's that I'm "obsessed" with shiny? The number of MacBooks in the environment that I work in that have serious dents, battle damage from severe falls, outnumbers those that don't, and they're all in functioning condition. Don't think that Lenovo laptops are the only ones that are durable. If you look at the resale value for a MacBook it's a lot higher than a Lenovo. I'm sure there's something other than "shin…
I rather enjoy the availability of cheap good recycled laptops such as the Lenovo Thinkpads.
I suspect the lower price compared to Apple laptops of similar vintage may have to do with the volume available, and the tendency of corporate purchasers to refresh their stock en masse.
If my hypothesis is correct, one would expect to see a drop in resale value of Apple laptops in the future as the volume increases, and as they are seen more in the corporate world in larger numbers.
Antenna causing problems? "You're holding it wrong." Camera artifacts? "You're holding it wrong." [1] Burn-in? "Does not compute." Scruffing on the iPhone 5 [2]? People don't even bother to write about it. Same for the poor performance on Retina devices. Unless you're someone like Anandtech who are so meticulous many don't bother to read the fint print. Maybe it's time we got some Apple-specific buyer's guides from p…
Why is it people get all frothing at the mouth angry about Apple's mistakes when they just shrug indifferently the mis-steps of other companies? I haven't heard people losing their shit because their $4,000 Sony laptop webcam isn't as amazing as Sony promised.
I had a similar dance with Apple tech staff. I took in a 27" iMac which had a faulty video card fan which made a horrible high pitched whine at low brightness settings. First visit they couldn't hear it (in loud store environment..), I was sent home. Second visit they agreed to take it in for testing - returned with a chipped display, scratched glass and a report that the problem didn't exist. Finally gave up with th…
Why is this surprising? This is what you generally have to do when servicing the general public - Apple is no longer the niche specialist, but the gorilla.
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In the Retina macbook's case, the premium seems worth paying because no one else has a laptop with comparable hardware. It seems like the Nexus line has similar dpi as the retina iPads, though, so hopefully this is simply a case of Apple having it first, and everyone else will have it in the next year or so.
I understand, but if the monitor fails, it ends up being worse than the rest don't you think? I get the author's feelings. He spent the money on a new laptop, that is sold with the idea that just works and that if it doesn't it will made to. Also, there is a premium above the premium with a retina display. You get the same laptop than an basic MBP for 400 dlls more.
No matter how good your customer service is there will always be people that feel just as aggrieved as the author because they fell just short of the standard for replacement.
Maybe Apple is completely falling apart and This Would Never Happen With Steve(TM)... or maybe we've seen this movie many times before. For years it was the Guy with One Bad Pixel when the standard for replacement was two but he always swore on the forums that it was Right In the Middle.
I've bought a MBP every year for 6 years. I spend so much time on them that it's absolutely worth it to get increased performance and space. My current rMBP has 16GB RAM and 512 GB SSD -- more than enough. But I'll get the next rMBP for one reason: improved graphics performance. At the 1920x1200 resolution, even things as mundane as scrolling webpages is pretty low-FPS. Also, Google Chrome's aggressive GPU use seemed…
Spending 4k on the maxed out spec system, and having to deal with sub 20 fps while scrolling a web page is just ridiculous (and one of the main reasons I returned it.) Even the notes app would slow to a crawl when scrolling through large amounts of text and nearly stop responding.
I'm really surprised that there haven't been more people complaining about this issue. I'm all for high resolution screens, but please, for the love of all that is holy, put a graphics card in there that is capable of pushing out those pixels!
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For laptops, there's Dell, Lenovo, ASUS, Sony, and more...a lot of them don't cost as much as Apple, but their benchmarks match up at a cheaper cost.
You're missing the point. It's not about benchmarks. That's like buying a car based on horsepower or quarter mile times. It doesn't matter as much as you'd think. It's about build quality. About vendor support. About durability. I can't be the only one disappointed that there aren't many options if those are the things you value.
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I understand, but if the monitor fails, it ends up being worse than the rest don't you think? I get the author's feelings. He spent the money on a new laptop, that is sold with the idea that just works and that if it doesn't it will made to. Also, there is a premium above the premium with a retina display. You get the same laptop than an basic MBP for 400 dlls more.
"I get the author's feelings." No matter how good your customer service is there will always be people that feel just as aggrieved as the author because they fell just short of the standard for replacement. Maybe Apple is completely falling apart and This Would Never Happen With Steve(TM)... or maybe we've seen this movie many times before. For years it was the Guy with One Bad Pixel when the standard for replacement…
The problem I see is simple to identify, and in the position Apple is in right now, it is difficult to remediate.
It is a problem of scale. I think Apple is growing too much too fast, and it is struggling to scale their operations. I obviously could be wrong since I am not an insider, but it seems that is the case.