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Apple Business

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Re: Apple Business

#301

Post by danpasca »

> Starting April 14, Apple Business will be available as a free service in the U.S. and 200+ countries and regions to new and existing users of Apple Business Connect, Apple Business Essentials, and Apple Business Manager.

> Apple Business Essentials, Apple Business Manager, and Apple Business Connect will no longer be available once Apple Business launches. Business Essentials customers will no longer be charged their monthly service fee for device management after April 14. Existing Business Connect data — including claimed locations, place card information, photos, organization information, account details, and more — will automatically migrate to Apple Business at launch.

I don't get it. Is this free? If so this is insane value compared to everything else.

Re: Apple Business

#303

Post by xp84 »

carlosjobim wrote: post #277
matthewfcarlson wrote: post #247

Earlier quoted context omitted.

The reality is that every business unit needs to justify its existence and when asking for headcount, it’s easier to point to a revenue stream you’re tied to rather than “we help sell some things to businesses”

Are you sure Apple does their accounting in that way?

Do you have a reason to believe they don’t? We’re not talking about some weird or obscure custom, it’s just basic business ideas.

Re: Apple Business

#304

Post by aucisson_masque »

x0x0 wrote: post #192
martibravo wrote: post #17

599$ serviceable MacBooks, easy to use MDM, Cloud, Email and Calendar and flat-fee AppleCare all baked in? New businesses under 50 employees are going to eat this up like there's no tomorrow. I'd be scared if I was certain Redmond corporation who makes their money on 365 and Intune.

Apple would be near the top of my list of companies incapable of building software that will do this. I cannot believe anyone who has tried Mail.app would be interested in using that for their business. I tried it for 3-ish months and had immense trouble reliably threading, seeing responses, with search, etc. There's 0 way they have competent, reliable, working group calendaring.

I have had plenty of issues with outlook, I had to force close it at least once per day. Macos mail app was very good for my business need, it was a small one but had to deal with hundreds of mails everyday.

Plus you don't get that proprietary format pst when you backup the mails.

Re: Apple Business

#305

Post by Spooky23 »

dfabulich wrote: post #97

Strategically, Apple's not setting themselves up for success here by giving Apple Business away for free (with paid per-user storage bumps). As a lot of people on this thread have pointed out, Apple's Business Manager needs a lot of improvements. ("Bring your own device" support is terrible, for example. Changing business names requires a perilous migration step. Support reps don't have the tools to fix serious issue…

You’re not thinking it through. There’s a rich enterprise ecosystem for MDM. Microsoft, Google, Omnissa, IBM, etc.

They don’t want to compete with those partners, and wouldn’t be effective if they did. But, there’s a gap of smaller companies and institutions where they benefit from MDM capabilities but don’t have the budget or wherewithal to even know how to shop for MDM.

So they spend a bit of money, give Apple Store reps something to do and add an incentive to buy another iPhone.

Re: Apple Business

#306

Post by xp84 »

dfabulich wrote: post #97

Strategically, Apple's not setting themselves up for success here by giving Apple Business away for free (with paid per-user storage bumps). As a lot of people on this thread have pointed out, Apple's Business Manager needs a lot of improvements. ("Bring your own device" support is terrible, for example. Changing business names requires a perilous migration step. Support reps don't have the tools to fix serious issue…

Agreed, and honestly, I’m put off by the freeness because I agree it means that support will be nothing, just the Tier 1 call center reps who can read you scripts of how to hold down the power button to reset your computer, etc.

And I’d be very skeptical any business user anywhere can skate by on the iCloud Free Tier. Of all the stingy free tiers, it’s that one.

If they cared, they would make a Teams/Slack equivalent, a Zoom Killer, maybe a Confluence Killer, and charge per head, and offer storage tiers comparable to what MS and GOOG do.

(And no, don’t even joke that Messages and FaceTime are Slack and Zoom killers.)

Re: Apple Business

#307

Post by Traster »

This is just Apple saying "We own all user compute now". Yeah you guys can fight over data centres. But every device that a user physically has will be an Apple device. They've now got the full range of price points from low cost to prosumer, and they've got the software stack to back it up so you can have your sales staff running neos logging in to their CRM, engineers running their Mabcook Pros.

It's kind of insane the advantage Apple Silicon has brought along with the brutal price competition PC sales. The only question I have is whether this touches the sides. That is to say - they sell a billion iPhones, is the consumer laptop and low end business sales enough to bump the numbers. They're thinner margins, and that market has to some extent been on a downward trend (which is why the stock market is running to data centres where the compute actually happens).

Re: Apple Business

#308

Post by fhub »

We use Jamf Pro for a small company. I'm not a big fan of the minimum 20 seat pricing model. I hope this will be something small companies can move to easily and have enough coverage to satisfy security reviews.

Re: Apple Business

#310

Post by nuodag »

meego wrote: post #77

I recently tried setting Apple Business Manager for our ≈20 people SME. The first step was "Domain Lock/Capture" which takes over all Apple accounts for a specific domain. I've never had a worse experience from Apple. The process is buggy, filled with foot-guns and dead ends. It expects huge amounts of work from users who have had their account for more than a few weeks and are expected to remove a lot of their perso…

I also organised this process at work, and it went rather well, (300ppl 10 year old), but of course no one had health data connected under the company domain, thats a crazy idea and it’s probably good apple enforces that to be deleted / moved / disentangled.

It is also clearly described how to move an account that is used privately to a different domain / mail.

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