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A monopoly ISP refuses to fix upstream infrastructure

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Re: A monopoly ISP refuses to fix upstream infrastructure

#302
post #113

I got a problem with my AT&T Fiber service at the house. We pay for a 500 Mbps plan, and I can get 600 Mbps up and down via ethernet on speedtest (probably due to over provisioning). However, I can only download stuff about 8 MB/s from most places. I believe this to be an internal issue as whenever I connect to any VPN service, I can get the full 600 Mbps. Furthermore, some servers are able to serve me at full speed,…

At this point escalating, or threatening to, might be the better option. But I can't help trying to figure out how to solve a people/organizational problem with a technological solution. Github is still famously IPv4 only. I don't know if there is a split between the SSH (if you use SSH to access the repos) and HTTPS (the tarballs) setup on their end, so maybe you get full speed on IPv6 and limited on IPv4 (or the ot…

> I also had a similar problem a while back. Some speedtests showed more bandwidth than I could get in regular HTTPS downloads. I could get multiple downloads running at the same time that in total added up to the expected speed

Yes, this is behavior I am seeing on my end too. On Arch Linux, I enabled parallel downloads for updates via pacman. Whenever updating my system, I can saturate my connection, but as soon as I get down to one huge package, like wallpapers or rocm-llvm, the download speed for that package is only 8 MB/s.

Re: A monopoly ISP refuses to fix upstream infrastructure

#303
post #173

I am reading this and thinking why does it sound familiar. And then only learned Xfinity means Cable / DOCSIS. Edit: I wish the title could be edited as Cable ISP. It is a common problem with DOCSIS! And has been the case since 1.0 era. DO NOT use Cable if you can. It happens when it is over subscribed, as well as other radio interference. Although common cause is over subscription. You may actually try downgrading y…

YMMV and this probably heavily depends on the provider and location, but in my experience, at multiple locations, cable is rock solid, generally delivering close to advertised speed.

Sure, they might be a short (<1h) outage once or twice per year, but even fiber infrastructure is not immune to this.

Re: A monopoly ISP refuses to fix upstream infrastructure

#304
If only we had some organization working in the best interests of the common people, for the common good of all. It could enforce certain rules and standards, like making ISPs fix problems, and making sure everyone has access to high-speed internet. Does anything like that exist, I wonder?

Re: A monopoly ISP refuses to fix upstream infrastructure

#305
post #173

I am reading this and thinking why does it sound familiar. And then only learned Xfinity means Cable / DOCSIS. Edit: I wish the title could be edited as Cable ISP. It is a common problem with DOCSIS! And has been the case since 1.0 era. DO NOT use Cable if you can. It happens when it is over subscribed, as well as other radio interference. Although common cause is over subscription. You may actually try downgrading y…

YMMV and this probably heavily depends on the provider and location, but in my experience, at multiple locations, cable is rock solid, generally delivering close to advertised speed. Sure, they might be a short (<1h) outage once or twice per year, but even fiber infrastructure is not immune to this.

Well... We had a ton of issues with DOCSIS until a few years ago, when they built fiber to the nearby pole, and the cable is just a few meters inside the house to the street. Before it used to break all the time.

Yeah, they will eventually bring fiber to the apartment. This is Germany anyhow, it will happen in the next 10-30 years.

Re: A monopoly ISP refuses to fix upstream infrastructure

#306

Earlier quoted context omitted.

> I wonder why we cant mandate Optical Fibre as standard as well. The incumbents have been lobbying against this heavily, winning state laws banning municipalities from setting up their own fiber in some places.

Why should optical fiber be standard? I want reliable, speedy network connectivity. It’s up to my network provider to determine the best means to do that. I don’t care if it’s tin can and string if it provides the service I need.

> Why should optical fiber be standard? I want reliable, speedy network connectivity.

The second sentence answers the question.

> It’s up to my network provider to determine the best means to do that. I don’t care if it’s tin can and string if it provides the service I need.

You assume that your network provider wants to provide "reliable, speedy network connectivity" and not "maximize profits with the smallest possible outlay".

Given they already have a bunch 'legacy' infrastructure, they're going to try to milk that existing plant as much as possible before shelling out another dime on anything new. That is not a recipe for "reliable, speedy network connectivity".

Re: A monopoly ISP refuses to fix upstream infrastructure

#307
post #217

Earlier quoted context omitted.

ISPs also have different levels of service for different entities, and seem to just barely care about you as a customer. An ISP (like one that starts with the first letter of the alphabet and ends with a common abbreviation for an explosive compound) might not think it’s worth coming out and marking their fiber lines when you call the city’s 811 number to mark utilities before digging for a project, like a fence. If…

It’s AT&T not ATNT. You could have just said it outright, what is the point of the obscurity? It’s not funny if that’s what you were going for.

As for me, it made me chuckle.

Re: A monopoly ISP refuses to fix upstream infrastructure

#308

Yep, I knew this was Comcast/Xfinity just seeing the title. I had the exact same problem, for years. Intermittent disconnects for a few minutes at a time, multiple times a day. I must have had upwards of 50 technicians come to my house, all insisting there was some problem with the wiring in my house (there wasn’t) or the router or whatever (hardware all replaced multiple times including the wiring). Eventually after…

I lived on the west coast for 15 years, mostly in California, and in my experience Comcast/Xfinity is one of the worst companies I have ever encountered as a consumer. Not only is the service unreliable, the company tries to slap you with charges when you call to report a problem. One day I saw a Comcast technician working outside my apartment, and as he was leaving, my internet service went down. I called Comcast, they sent someone out a few hours later, the internet was restored... and then, when I got my monthly bill, there was an additional charge for $29 or something, iirc. When I called customer service to ask them to remove the charge, they transferred my call several times and put me on hold for several minutes every time they transferred the call. Finally, after a hour on the phone, they agreed to remove the charge.

Since then, I have moved to Austin, where there are two large Internet Service Providers competing against each other. I mostly use Spectrum; it is not perfect, people here complain about it, but it is incomparably better than Comcast.

Re: A monopoly ISP refuses to fix upstream infrastructure

#309

Earlier quoted context omitted.

I find it hard to think of an industry more universally hated than telcos/cable/phone companies so good luck finding a snitch.

For-profit health insurance companies?

I wonder if they would top it actually. The need to interact with health insurance mostly scales with age, where as the shittiness of an consumer-grade telco is constant.

Re: A monopoly ISP refuses to fix upstream infrastructure

#310
post #50
post #34

Earlier quoted context omitted.

I was merely pretty sure that the comment was AI generated as I read it. After reading it, I became a lot more confident when I noticed the username above the comment: Gemini 3 . Is this a Wordpress plugin the blog author is using?

My brother ran the article through gemini and left that comment

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