Earlier quoted context omitted.
Windows phones were incredible, the OS was the most responsive at the time by far. No apps though. They were building in Android app support when they pulled the plug.
It also had the best “swipe” text typing mode for Turkish. iPhone got it very recently and it’s close to useless and Android one was meh last I checked.
I convinced HP's board to buy Palm and watched them kill it
301–310 of 517 posts
Re: I convinced HP's board to buy Palm and watched them kill it
#302Earlier quoted context omitted.
> There is nothing wrong with getting the size of the market wrong by that much - it happens too often for anyone to call it wrong. It isn't clear what was predicted, but marketing should have predicted a range of units sold (and various price points having different predicted ranges!). Shout out to the Itanium sales forecast: https://upload.wikimedia.org/wikipedia/commons/8/88/Itanium_...
And its inverse, the IEA solar energy forecast: https://en.wikipedia.org/wiki/File:Reality_versus_IEA_predic... (This version of the graph is pretty old, but it's enough to get the flavor. The rate of new installations is still increasing exponentially, and the IEA continues to predict that it'll level off any day now...)
(It’s hard to harvest more power from a star than a Dyson sphere is capable of)
Re: I convinced HP's board to buy Palm and watched them kill it
#303Earlier quoted context omitted.
You don't have to be snarky. If you actually have something to say, just say it so people can understand what you're even talking about.
Okay: multitasking in windows phone was rubbish. You would see a loading screen all the time when switching between apps that lasted seconds. Of course that was still better than the pile of garbage that Android was/is, so it was your only option if you, like me, weren’t able to afford an iPhone. But that’s doesn’t mean I’m going to pretend I miss it.
Re: I convinced HP's board to buy Palm and watched them kill it
#304Earlier quoted context omitted.
>> At some point "management" and "executive management" started (falsely) being viewed as their own dedicated skillset that is independent and unrelated to the business itself, when in reality they still require specific understanding of the skills and processes over which they preside. You can't just drop any CEO into any other CEO position, and think they'll succeed. There are aspects of management that are indepe…
You can't blame an MBA for this debacle. Léo Apotheker studied economics in college and had no formal education in management.
https://mlari.ciam.edu/peter-drucker-s-vision-of-management-...
Re: I convinced HP's board to buy Palm and watched them kill it
#305Somehow this doesn't add up. He was out for 8 weeks which is 56 days. In that period the product launched and was cancelled after 49 days. How does he claim the failure wasn't his fault? They shipped 270,000 units that mostly didn't sell, but that had to be planned in advance. You can't say "Phil's out, lets ship this thing now!" The only thing they might have done different than he planned is setting the price and c…
That said, this article really doesn't dwell on the mistakes he made. He sort of implies his work was great and it was marketing/other departments who messed up.
Re: I convinced HP's board to buy Palm and watched them kill it
#306I also wonder how it was possible that the product lacked polish, was priced at XX, lacked an ecosystem, and he was not there to fix any of this in the months that led up to the launch which was immediately after his surgery.
But my insight into his words tells me the following:
1. leadership changed
2. stewardship was out-of-service for 8 weeks
3. new leadership worked on a different vision.
4. new leadership made immediate decisions.
5. new leadership canceled the product because it did not have strong advocacy and stewardship of the product.
6. new leadership did not walk back their cancelation once stewardship returned.
7. momentum for improving the product collapsed.
8. trust for hp collapsed.
9. steward blames leadership! for cancelling the product. talks trash about Leo.
What are the lessons here for this perfect storm? Don't have just one steward.
Re: I convinced HP's board to buy Palm and watched them kill it
#307Earlier quoted context omitted.
HP got split since then - the HP you think of today is not the company it was in 2010. Too bad, HP used to be a great company that earned their great name. Your questions though are valid.
Were they used to be great? I definitely remembered HP having a very bad reputation even back then. Like every time a ridiculous printer feature that costs user’s money it was HP.
Re: I convinced HP's board to buy Palm and watched them kill it
#308> "Then, in late June 2011 […] I faced a medical emergency requiring immediate surgery and a eight-week recovery period confined to bed. […] On July 1, 2011, HP launched the TouchPad tablet running WebOS 3.0 […] The launch was botched from the start. HP priced the TouchPad at $499 to compete directly with the iPad, but without the app ecosystem or marketing muscle to justify that premium. The device felt rushed to ma…
That’s a little uncharitable I think, you could know all those issues and be hoping that marketing and management will hold off on a launch until things are set. And the pricing made a huge difference - at 250, it would have been a different story I think!
Re: I convinced HP's board to buy Palm and watched them kill it
#309Earlier quoted context omitted.
We pulled out an old Windows Phone from a drawer at work a few years ago. I had never used one before but I was actually quite impressed with the fluidity and design of the UI. The design was a little dark but I could understand now what it had it's fans. Ironically Microsoft is a company that knows that apps make the platform more than anything else and they botched it so badly.
They shot themselves in the foot right out the gate by trying to copy Apple's $99 annual fee for developers to publish their apps. Whatever initial enthusiasm there was for Windows Phone quickly disappeared when they added that requirement. When they finally figured out it wasn't going to be a new revenue stream, they reduced it for a while instead of eliminating it. When they finally realized just how badly they had…
Apparently this didn't even happen until 2018, and only then as a limited-time promo! https://www.windowscentral.com/microsoft-slashes-windows-pho...
To be sure, as noted in this 12-year-old Reddit thread on the program https://www.reddit.com/r/windowsphone/comments/1e6b24/if_mic... - part of the reason for a fee-to-publish is to prevent malware and other bad actors. But it's not the only way to do so.
First-movers can get revenue from supply-quality guardrails. Second-movers need to be hyper-conscious that suppliers have every reason not to invest time in their platform, and they have to innovate on how to set up quality guardrails in other way.
Re: I convinced HP's board to buy Palm and watched them kill it
#310The new CEO was brought in to chart the path forward not dwell on the past, and clearly in his eyes the Palm acquisition was a sunk cost. The Touchpad disaster, combined with the CTO completely shirking responsibility for it (as you can tell from this article), probably showed him the writing on the wall. WebOS was neat for sure but HP was never in a position to compete with Apple. More mobile device launches would s…