This is the entirely predictable and avoidable impact of hyperscale bureaucracy. Its not because people aren't paid enough (though, most aren't). Its because people in these systems aren't given enough agency. Humans crave authority, agency, and creativity. Here's something I implore tech business leaders to think about: If you believe AI to be the world-changing technology you say it will be: It follows that you mus…
Bureaucracy is a type of complexity that occurs once systems become to big for a small well trained group of people to manage.
AI/humans managing the system will work for a while, we'll be able to manage the current complexity better, but it won't last. We'll make even more complex systems that become unmanageable.