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Ente: Open-Source, E2E Encrypted, Google Photos Alternative

ente.io

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Re: Ente: Open-Source, E2E Encrypted, Google Photos Alternative

#301

Earlier quoted context omitted.

I understand that you're trying to monetize your business and I think that is important, especially since you're here commenting on an open source alternative. But, sending multiple emails to customers with a threat to delete their private photos unless they pay, is a kafkaesque way to do business. Sorry, I'm not going to pay for something when I'm treated with actual hostility... April 19th 2022: [IMPORTANT] Free ac…

Thanks for the perspective. I think "actual hostility" would have been simply shutting Flickr off, something Yahoo was ready to do. (Post acquisition, they later publicly admitted they regretted not doing just that[1]). I'm surprised you view getting notices that you have the opportunity to download your content (or pay for it, your choice) to be hostile. Is it less hostile to simply delete the data with no warning,…

I've been a flickr user since 2005. I haven't uploaded a single image since 2014. Why? Because the quality of the service went downhill and I knew that it would eventually go away.

I think we have different perspectives on things. Flickr wasn't a way to archive content, it was a way to share it before social media showed up. The need for Flickr died over the years.

I don't really care if Flickr deletes the photos or not, they were all backed up when I originally uploaded them because I've been conditioned to services just deleting content on a whim. Those of us in crypto say, not your keys, not your coins. Similar mentality. I'm accustomed to hostility.

Sending a FINAL NOTICE and then a more friendly reminder, and then not doing anything, is hostile behavior intended to extort people to pay money for a service that really hasn't seen any improvement in a very long time.

My $0.02... listen to them and shut it down and stop burning money on it. But you won't do that cause 'the choice' must be profitable enough to keep it going.

Re: Ente: Open-Source, E2E Encrypted, Google Photos Alternative

#302

Hey, Ente's CEO here. We had opensourced our server[1] yesterday, which is perhaps why we are on the front page. Stoked to be here Ente had launched on HN[2] a while ago and has been sustainably growing since. We took the feedback from our Show HN seriously and have since - undergone a cryptography audit [3] - published our replication strategy [4] - added requested features (family plans, collaborative albums and li…

I had to turn off uBlock in Firefox 123.0 on Linux Mint to let your web page display the pricing table.

Re: Ente: Open-Source, E2E Encrypted, Google Photos Alternative

#303
post #172

I had ente for about a year. Does what the label says, but then Proton Drive released support for auto backup of pictures and I switched since pay for Proton and have a few terabytes of space with them.

The thing I miss in Proton Drive is being able to move the photos from the sync folder to somewhere else, or otherwise organize them into folders. Not sure if Ente delivers on it, but for now I'm sticking with Proton since I already have a plan that gives me other services. Nice to know about this alternative, though.

Re: Ente: Open-Source, E2E Encrypted, Google Photos Alternative

#304
post #285

Earlier quoted context omitted.

Alright, maybe they shouldn't bother trying to get listed on there. But the very fact that the best directory for this kind of thing that I could find, is so spartan and unmaintained, tells you a lot about how rare this combination of features is.

This[1] seems like a well maintained repo. And thank you for the pointers, we'll try to get ourselves added here :) [1]: https://github.com/awesome-selfhosted/awesome-selfhosted

It's a fine directory, but it's not a directory for the specific constraint we're talking about here — self-hosted services with mobile apps. It's just a list of self-hosted services — most of which don't have mobile-apps. (And the directory makes no note of whether or not any given offering has a mobile app.)

Re: Ente: Open-Source, E2E Encrypted, Google Photos Alternative

#305

Earlier quoted context omitted.

Thanks for the perspective. I think "actual hostility" would have been simply shutting Flickr off, something Yahoo was ready to do. (Post acquisition, they later publicly admitted they regretted not doing just that[1]). I'm surprised you view getting notices that you have the opportunity to download your content (or pay for it, your choice) to be hostile. Is it less hostile to simply delete the data with no warning,…

I've been a flickr user since 2005. I haven't uploaded a single image since 2014. Why? Because the quality of the service went downhill and I knew that it would eventually go away. I think we have different perspectives on things. Flickr wasn't a way to archive content, it was a way to share it before social media showed up. The need for Flickr died over the years. I don't really care if Flickr deletes the photos or…

Thanks, again, for the discussion. I really appreciate it.

I'd argue that we have the same perspective on things - Flickr is a way to share, not archive. (Archival may be a wonderful side benefit, but community and connection are what makes Flickr magical, archive is a bonus) Yahoo had a different perspective. We're attempting to reverse it.

And we're succeeding. Across every metric you can imagine, Flickr is the healthiest it's ever been. More active users, more engagement, more connections, more revenue, more of everything - except people treating it like a "photo dump".

Most importantly, our members are ecstatic about it, it's now profitable and cash flow positive, so not in imminent danger (and we're trying to build it, sustainably, for 100+ years[1]). IMHO, it's not nearly enough, yet, but the trajectory is awesome. It's working. And it's working without invading people's privacy, unlike nearly every other social media platform.

We haven't "not done anything". Your account, for reasons I don't know, though someone here at Flickr likely does, hasn't seen anything. There's a big difference. Other accounts have. Every account will, eventually, including yours. Sorry you got an extra runway. ;) We're trying to be VERY careful about deleting photos.

I'm glad you had (and have?) backups. We know definitely, though, that MOST of our members did not. You were an outlier, but our outreach to people without backups was very appreciated. They had a very clear choice, we didn't hold their photos hostage, and that mattered to them.

It was definitely not intended to extort anyone - the options were very clear: download your photos and/or pay for the storage. (I think "and" is the right choice, but I'm biased... I also don't keep my photo archive _only_ on SmugMug and/or Flickr). The vast majority downloaded, rather than paid, and we view that as a win.

We gave people years to learn, choose, and act. I'd say that's pretty generous, and more generous than nearly any other troubled Internet service I've ever heard of. Are you aware of one that's been more generous? If you DIDN'T have backups, would you still have found our emails hostile?

I would appreciate answers to my prior questions, which you didn't address. Were we more hostile than simply turning everything off? It was a binary option. We chose to give people years of choice instead of deleting their photography.

[1] https://www.flickr.org

Re: Ente: Open-Source, E2E Encrypted, Google Photos Alternative

#306

Earlier quoted context omitted.

I've been a flickr user since 2005. I haven't uploaded a single image since 2014. Why? Because the quality of the service went downhill and I knew that it would eventually go away. I think we have different perspectives on things. Flickr wasn't a way to archive content, it was a way to share it before social media showed up. The need for Flickr died over the years. I don't really care if Flickr deletes the photos or…

Thanks, again, for the discussion. I really appreciate it. I'd argue that we have the same perspective on things - Flickr is a way to share, not archive. (Archival may be a wonderful side benefit, but community and connection are what makes Flickr magical, archive is a bonus) Yahoo had a different perspective. We're attempting to reverse it. And we're succeeding. Across every metric you can imagine, Flickr is the hea…

Logging in, I have to type the 2FA code that is emailed to me because someone thought it would be a good idea to use type="number" instead of type="text". Thanks to browsers being the way they are, this means you can't copy/paste the number from an email, into the field. That says to me that people aren't actually giving you the feedback that you might need, or that you don't care enough to fix small UX issues.

When I see the home screen, I am presented with 3 friends with pro accounts, who have been using your service for years. Some as long as I have. F1: last upload 2011, F2: last upload Oct 2023, F3: 2021. What this says to me is that people are paying for storage and are not actively using the site. The non-paying friends are 1-5 years ago. Those aren't customers, those are people who fell into the trap of paying for something because it was a lower bar than migrating somewhere else.

Of course what I see is different than what you see, that's why I think our perspectives are so different.

Re: Ente: Open-Source, E2E Encrypted, Google Photos Alternative

#307

Earlier quoted context omitted.

Thanks, again, for the discussion. I really appreciate it. I'd argue that we have the same perspective on things - Flickr is a way to share, not archive. (Archival may be a wonderful side benefit, but community and connection are what makes Flickr magical, archive is a bonus) Yahoo had a different perspective. We're attempting to reverse it. And we're succeeding. Across every metric you can imagine, Flickr is the hea…

Logging in, I have to type the 2FA code that is emailed to me because someone thought it would be a good idea to use type="number" instead of type="text". Thanks to browsers being the way they are, this means you can't copy/paste the number from an email, into the field. That says to me that people aren't actually giving you the feedback that you might need, or that you don't care enough to fix small UX issues. When…

Ok, so you're an outlier. Which is ok - we're probably not building the right service for you or your 3 friends (who can easily download and stop paying - we're not holding them hostage). We're definitely not trying to build for everyone - we have a target in mind, which is consistent with Flickr's original target 20 years ago, and you're probably not it. We're 100M+ members, not billions, and proud of it because we're focused.

I'm sad that you keep dodging what I view as the more important questions after you accused us of "actual hostility", though. I'd really love to understand how we missed the mark for you, and how we've been hostile, in case that applies to non-outliers and it's something we can improve on.

Was offering years of downloads on a _free_ service hostile? In what way? Was delaying deletion to give more people more time to download hostile? Why? Do you really believe hundreds of millions of consumers all had backups? What other similar Internet services are better examples of handling a situation like this?

Or are you just trolling and I've been feeding a troll (if so, congrats, I feel like my troll detection is relatively high)?

Re: Ente: Open-Source, E2E Encrypted, Google Photos Alternative

#308

Earlier quoted context omitted.

Logging in, I have to type the 2FA code that is emailed to me because someone thought it would be a good idea to use type="number" instead of type="text". Thanks to browsers being the way they are, this means you can't copy/paste the number from an email, into the field. That says to me that people aren't actually giving you the feedback that you might need, or that you don't care enough to fix small UX issues. When…

Ok, so you're an outlier. Which is ok - we're probably not building the right service for you or your 3 friends (who can easily download and stop paying - we're not holding them hostage). We're definitely not trying to build for everyone - we have a target in mind, which is consistent with Flickr's original target 20 years ago, and you're probably not it. We're 100M+ members, not billions, and proud of it because we'…

I'm not trolling. I'm just having a conversation trying to find a middle ground, but I don't think we are there at all. Especially since I'm in the bucket of outlier.

> I'd really love to understand how we missed the mark for you, and how we've been hostile, in case that applies to non-outliers and it's something we can improve on.

I thought I answered that above:

"Sending a FINAL NOTICE and then a more friendly reminder, and then not doing anything, is hostile behavior intended to extort people to pay money for a service that really hasn't seen any improvement in a very long time."

---

This conversation got me thinking about the history of things given that I've been a member of that site for 19 years. So, I went searching. This is a pretty good article I ran across from 2019:

https://ferdychristant.com/the-rise-fall-and-resurrection-of...

I find that little has changed since that article was written.

Re: Ente: Open-Source, E2E Encrypted, Google Photos Alternative

#309

Earlier quoted context omitted.

Might want to s/edge/device/g in your docs.

"Edge" unfortunately is a broad term whose definition depends on the scope of the system. But "Edge ML" is the precise way to communicate what we're doing. I agree that "on device ML" is less ambiguous, so will give this some more thought. Thanks for the suggestion!

Your can probably communicate both without consequence. A change as simple as:

> all the computation must be done on the edge: your own device.

Might do the trick.

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