I've also identified convenience as a core factor. Another dynamic at play is this:
As convenience in a domain becomes ubiquitous or at least expected among consumers, they quickly readjust their evaluation of "having time for X" around the new expectation of the convenient service, treating all alternatives as positive opportunity cost. This would explain a lot of those folks who are upset when it's suggested that they don't need Amazon, Instacart, etc. in their lives if they are to do something about their contributions to mass labor exploitation.
Of course these conveniences quickly become ubiquitous in large economies with a glut of disposable income, which encourages VCs to dump money into these enterprises so they're first to market, and also to encourage the public to believe that the future is already here and there's no reason to worry about backsliding or sustainability of the business model. Yet in every single case we see prices eventually rise, laborers squeezed, etc. A critical mass of people haven't yet acknowledged this inevitability, in no small part due to this fixation on convenience at the expense of more objective, reasoned understandings (read: post-truth mindset).