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Ask HN: Why is Microsoft Teams still so bad?

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Re: Ask HN: Why is Microsoft Teams still so bad?

#303

Earlier quoted context omitted.

TIL people in the US use SMS

Why don't people use it elsewhere? I know that WhatsApp is dominant, but why?

Let me turn that around to answer your question: Why isn't the technology behind SMS used for internet?

Re: Ask HN: Why is Microsoft Teams still so bad?

#304
post #234

I’ve used Teams every day all day for the past 4+ years and I have had minor issues with it ~5 times. Hundreds of my fellow co-workers use it and I’ve not heard anyone run into the consistent issues you’ve described. We use it for 100% of our conference calls, sales calls, 1:1 working sessions, all-hands (hundreds of attendees), virtual trainings, new-hire onboarding, etc… I’d say it’s the most useful software we use…

Ever tried searching for a conversation you had with someone, and you search for something you remember saying, and click ‘go to message’ and rather than take you to the conversation with all the important context you were actually looking for, it just shows that single message on the center of the screen all by itself with no way to see the rest of the conversation? That’s the best.

This. Every time this happens I'm having a sudden desire to throw my computer out of the window.

Re: Ask HN: Why is Microsoft Teams still so bad?

#305

Earlier quoted context omitted.

Also, most users haven't ever experienced software that's any better, with a few rare exceptions such as Excel. We programmers have it so good. "How can people put up with such bad software" is a recurring theme, and not unique to Teams or even Microsoft.

Everybody I know has used Zoom at this point, and has thus seen what dead-simple and "just works" telecom software can be (not to mention FaceTime, which seems to revel in "your never-owned-a-computer grandparent is happy to use this").

If you think zoom "just works" I'm guessing you haven't seen the quagmire of poor decisions masquerading as code that is zoom on the Linux desktop.

Still better than teams though. (With the caveat that it's only useable on Chrome).

Re: Ask HN: Why is Microsoft Teams still so bad?

#307
I have a different experience. 5-10 calls/day on Windows or iPhone. Seamless transition if I want to switch the conversation to another device. Use multiple webcams and headsets. Screen-share a lot. Both Teams App and browser version. Never had any problems with it.

I really like Teams and what it brings to my team. But reading the comments here I'm the minority.

Re: Ask HN: Why is Microsoft Teams still so bad?

#308

Earlier quoted context omitted.

Desktop version is electron

that is changing "soon" (with an ever-changing definition of "soon")

What is the “new” version’s tech stack? I always thought that with the Office and Windows team slowly adopting React Native for some features that they would redo Teams with that. Realistically they could start out with a React Native shell and just use web views for most functionality at first to replace Electron (and eventually, hopefully, rewrite some core functionality in RN and/or actually native bits).

Re: Ask HN: Why is Microsoft Teams still so bad?

#309

I had to use Teams a lot in the past years as I worked for companies that they went all-in for O365. While O365 is not bad (and even some of components of O365 are quite good) Teams is the epitome of terrible software. Terrible UI, unreliable delivering notifications, terrible at handling external devices (headphones, webcams). It's very untrustworthy when it gets to automatically updating status based on activity (h…

Yes! I just started at a company all-in on Microsoft where my previous place used Slack

On Slack, we were encouraged to keep communication out in the open, it was far easier to jump into discussions

Everyone is in a silo on Teams. Every time something needs to be discussed a new group chat is created, and the public channels see little use due to the "formality" of posting to them

It's also just a terrible piece of software. It doesn't handle media in any common formats (heif images, and most video is not transcoded). It tells you that you have already posted a piece of media just because the file name matches (likely, as I just paste everything from my clipboard). You can't draw on someone's screen during a call. Trying to type code into the message window is annoying and broken. Typing with any form of indentation is immediately lost. The custom notifications (why not use macOS notifications!?) are gross

I asked my business why we use it. I was told it was free for them. I told them it's probably costing us a lot more in lost collaboration and downtime due to technical issues.

Re: Ask HN: Why is Microsoft Teams still so bad?

#310

Long ago Microsoft had MSN Messenger, which was one of the leading messaging apps. It worked well, and many 'normal' users were using it. Then Microsoft dissolved the team behind it and screwed up the product so bad with bloatware and ads that everyone moved to WhatsApp (except in the US where people went back to texting). Then Microsoft came out with Communicator, renamed it to Lync, which was a corporate messenger/…

I started a new job and decided to go all in on using o365, including keeping notes in onenote. They’re launching a new version next month and I’m hoping that things go in the right direction and they keep the features i’ve just started to use.

Sweet summer child
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