Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Cloudflare had a partial outage

cloudflare.com

Post reply on HN
Print view View original

301–310 of 448 posts

Re: Cloudflare had a partial outage

#301

Post by phillipseamore »

phillipseamore wrote: post #285
1123581321 wrote: post #276

Earlier quoted context omitted.

Probably not many users who need the performance and can handle unexpected failover. There would also be the issue of setting the policy defaults effectively. Most users wouldn’t benefit from this footgun. If you’re serious, you could probably automate this right now with your DNS provider and uptime monitoring.

I'm so serious that I already have failover after 1 hour at the registrar level, but those changes are not immediate and can take up to 24h to roll-in and roll-back due to DNS propagation and caching.

We seem to have hit the nesting maximum 1123581321, but to your point "There is no immediate option with DNS changes."

There's a huge difference in changing nameservers for a domain and simply changing host records.

Re: Cloudflare had a partial outage

#302

Post by hericium »

sschueller wrote: post #263
joebob42 wrote: post #136

Kind of ironic, there was a big "cloudflare is bad and a central point of failure" article on the front page just a couple days ago. Found it, https://news.ycombinator.com/item?id=31801947 edit: Not that I necessarily agree with the article even in light of there being an outage, cloudflare has been pretty good for us. Just thought it was interesting.

Also ironic so many are blindly helping create "the great firewall of the USA" because it's easy and cheap.

> "the great firewall of the USA"

Not only the US.

Re: Cloudflare had a partial outage

#304

Post by HelloNurse »

ranguna wrote: post #250
HelloNurse wrote: post #213

Earlier quoted context omitted.

Your box running your web server is far less complicated than using a CDN and worrying about countless additional points of failure. Network problems are only a minor risk.

And where will I host my box? I'm my apartment? My Internet goes down at least twice a year and my electricity goes down even more, specially in the winter. So no, this is not more reliable than cloudflare.

In a discussion about using a CDN, it's implicit that it represents an addition to "professional" hosting with servers in a well managed data center that has, at least, redundant high-bandwidth network connections, not to a domestic network connection.

Note that your home network could be good enough for a personal web site that nobody pays you to respect a SLA on.

Re: Cloudflare had a partial outage

#306

Post by hakanderyal »

jgrahamc wrote: post #295
dangrossman wrote: post #291

Earlier quoted context omitted.

All my sites behind Cloudflare had come back up, and have now gone back to serving 500 errors. The Cloudflare Dashboard is also no longer fully loading.

Where are you located?

I'm from Turkey, and I also have been seeing intermittent errors for the last 10 minutes. Seems ok now.

Re: Cloudflare had a partial outage

#307

Post by subvarad »

Wishing Cloudflare ops teams the best to recover fast from this outage. Meanwhile, we urge customers to check out www.cdnreserve.com , and implement a sound CDN backup strategy (auto-failover) when the primary CDN suffers an outage.

Re: Cloudflare had a partial outage

#308

Post by plasma »

jgrahamc, just some feedback about trying to reach support:

1. I could see my site down, including cloudflare.com with nginx 500 errors, via Sydney AU

2. Logged in to dashboard (via Melbourne AU) that worked; and so was thinking it was an issue with Sydney Cloudflare My experience with Cloudflare has been in the past sometimes servers in some regions have issues and its a transient thing.

3. Status page showed no problems, so I went to "Contact support" and went around in circles (really frustrating) via the "Contact support" link moving me between Community forums, Support ticket, etc. I then see Chat is an option is available with a Business plan, so I upgrade to that, hoping for some real-time support to alert of the Sydney issue.

4. Return to the "Contact support" page after upgrading the plan, but the Chat option still not present on the support screen (and help articles say to return to support page and click "Chat" but it never shows up).

5. Come across https://community.cloudflare.com/t/cloudflare-for-teams-chat... searching for why I can't see Chat as an option on the support forum saying they're on paid plans with no chat support and its not showing up, so I just give up assuming its broken

6. Open HackerNews and see its at the top. A few moments later the status page reflects the outage.

I still can't see the Chat option so I've down-graded the plan again.

Re: Cloudflare had a partial outage

#309

Post by ranguna »

HelloNurse wrote: post #304
ranguna wrote: post #250

Earlier quoted context omitted.

And where will I host my box? I'm my apartment? My Internet goes down at least twice a year and my electricity goes down even more, specially in the winter. So no, this is not more reliable than cloudflare.

In a discussion about using a CDN, it's implicit that it represents an addition to "professional" hosting with servers in a well managed data center that has, at least, redundant high-bandwidth network connections, not to a domestic network connection. Note that your home network could be good enough for a personal web site that nobody pays you to respect a SLA on.

Soooo... Cloudflare?

Re: Cloudflare had a partial outage

#310

Post by jimmydorry »

Shank wrote: post #256
jimmydorry wrote: post #25

Earlier quoted context omitted.

Ironically, the cloudflare.com site is a more reliable indicator. If it doesn't load, then cloudflare is down. Their status page is a joke, likely crippled to reduce legal liability, but at this point it's just an outright misrepresentation.

> Their status page is a joke, likely crippled to reduce legal liability, but at this point it's just an outright misrepresentation. It's just Atlassian Statuspage, which is a manually-updated incident response system. Unlike AWS, Cloudflare actually makes an effort to update it fairly quickly, but it can still be slow-to-update when something is immediately wrong.

"Fairly quickly" meaning something like 30 mins to get a "we have identified there is an issue".

For their status page to be broken down into individual services and regions, I get the impression of some kind of automated monitoring.

The only service I saw get marked non-operational was their API, while their site and dashboard were not available at all yet marked as operational.

Post reply on HN