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XPS 13 developer edition 7th generation available

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Re: XPS 13 developer edition 7th generation available

#301

Post by cryptoz »

mancerayder wrote: post #245
cryptoz wrote: post #88

I ordered a Dell XPS 13 Developer edition in 2013. I picked Ubuntu Linux and the email confirmation said Ubuntu on it. Wait a week, it arrives, it runs Windows. Ugh. I was so confident that we had moved past it being this hard to buy a linux laptop, in 2013, but I guess not. All of my friends made fun of me for trying to buy a linux laptop. I ended up failing as hard as possible, being out thousands of dollars while…

Maybe I'm missing something, but if they sent you an Ubuntu-compatible laptop and just forgot to install Ubuntu on it, can't you do that yourself? It's not the installation by the vendor that makes the Ubuntu support novel, it's the hardware selection and official support, right?

This voids the warranty of the machine.

You also do not get their professional support this way, which was the primary reason I was attempting to purchase the computer in the first place.

Re: XPS 13 developer edition 7th generation available

#302

Post by aceoflala »

dingo_bat wrote: post #298
aceoflala wrote: post #204

Earlier quoted context omitted.

>who plugs phones into computers anymore? Eh? How do I transfer my music to my phone?

There's this app called Google play music. It will stream your entire music library to your phone.

Not all of us have a 500 mbps fibre ;P

Re: XPS 13 developer edition 7th generation available

#303

Post by sowbug »

crispinb wrote: post #285
barton808 wrote: post #222

Earlier quoted context omitted.

Dan, I apologize for your experience. If you ever run into something like this again, besides contacting support directly, you can ping @dellcarespro on twitter and, if its related to the developer edition or project Sputnik you can loop me in @barton808. thanks!

So you're on the team? Here's a perspective from a potential buyer. Apple having truly jumped the shark on their MB Pros, I've been mulling on and off about what to do when it's time to replace my current 13" MBP. An XPS 13 or 15 w/Ubuntu is definitely on my radar. But I am a bit scared off by reliability & quality reports. They're only anecdotal & biased samples of course, but there's not much else for a poor consum…

There are 3 in my family, a 9350 and two 9360s. All work fine. I represent the majority of people who have no reason to write anything about their computers because there's nothing to say.

Re: XPS 13 developer edition 7th generation available

#304

Post by scrollaway »

dangrossman wrote: post #199

I regret buying a maxed out XPS 13 a year and a half ago. My list of problems: * Coil whine * Noisy fans * Heat issues * USB-C port has a bad pin (only works in one orientation with pressure) * Charging port inconsistently charges * Bad cell in the battery, so it suddenly shuts off without warning when on battery The charging issues started just around the 12 month mark, so I quickly sent to a repair center under war…

Re. touchscreen: The problem with them is how glossy they are. If I could get a touchscreen that doesn't reflect everything under the sun maybe I could work outside...

Re: XPS 13 developer edition 7th generation available

#305

Post by johnnyb9 »

crispinb wrote: post #285
barton808 wrote: post #222

Earlier quoted context omitted.

Dan, I apologize for your experience. If you ever run into something like this again, besides contacting support directly, you can ping @dellcarespro on twitter and, if its related to the developer edition or project Sputnik you can loop me in @barton808. thanks!

So you're on the team? Here's a perspective from a potential buyer. Apple having truly jumped the shark on their MB Pros, I've been mulling on and off about what to do when it's time to replace my current 13" MBP. An XPS 13 or 15 w/Ubuntu is definitely on my radar. But I am a bit scared off by reliability & quality reports. They're only anecdotal & biased samples of course, but there's not much else for a poor consum…

I bought a Dell XPS 9550 with terrible coil whine from the Microsoft Store about two years ago. Thinking I was just unlucky, I did an exchange (MS Store) to a different unit. This one had no coil whine, but would not wake up from sleep about half the time.

If you think Apple has fallen in terms of quality, you have no idea how low they would have to fall to match Dell's.

Re: XPS 13 developer edition 7th generation available

#306

Post by craftyguy »

dangrossman wrote: post #199

I regret buying a maxed out XPS 13 a year and a half ago. My list of problems: * Coil whine * Noisy fans * Heat issues * USB-C port has a bad pin (only works in one orientation with pressure) * Charging port inconsistently charges * Bad cell in the battery, so it suddenly shuts off without warning when on battery The charging issues started just around the 12 month mark, so I quickly sent to a repair center under war…

> * Coil whine

Damn it Dell, fix this shit.

It existed on my HSW XPS 13 developer edition, and this "non-developer edition" KBL XPS 13 I just purchased.

I can totally sympathize with problems like this that surface, but I have no sympathy for a company that seems to ignore this issue for several generations. My next development laptop will probably not be an XPS, and will probably not be a Dell.

Re: XPS 13 developer edition 7th generation available

#307

Post by crispinb »

johnnyb9 wrote: post #305
crispinb wrote: post #285

Earlier quoted context omitted.

So you're on the team? Here's a perspective from a potential buyer. Apple having truly jumped the shark on their MB Pros, I've been mulling on and off about what to do when it's time to replace my current 13" MBP. An XPS 13 or 15 w/Ubuntu is definitely on my radar. But I am a bit scared off by reliability & quality reports. They're only anecdotal & biased samples of course, but there's not much else for a poor consum…

I bought a Dell XPS 9550 with terrible coil whine from the Microsoft Store about two years ago. Thinking I was just unlucky, I did an exchange (MS Store) to a different unit. This one had no coil whine, but would not wake up from sleep about half the time. If you think Apple has fallen in terms of quality, you have no idea how low they would have to fall to match Dell's.

> If you think Apple has fallen in terms of quality

I don't. I've found Apple (hardware) to be reliable and long-lasting. It's the developer-hostile designs where I think they've gone crazy.

Re: XPS 13 developer edition 7th generation available

#308

Post by craftyguy »

jhasse wrote: post #141
nkkollaw wrote: post #61

Very cool, but as an owner of the Cube Thinker/i35--which has the same exact 3000x2000 3:2 aspect ratio display as the Surface Book (but costs $500)--I can't imagine why any developer would put up with a 16:9 display. Specially if you have "developer" in your product name, why can't they figure out that 16:9 is not the best aspect ratio for everyone? I write code the whole day, not watch movies. That huge extra verti…

IMHO 16:9 is best for coding. You can have multiple files side by side. Or a terminal next to your editor. When Debugging: Watching variables, call stack, ... next to your code.

I'm also in the 16:9 camp. Side-by-side is so much nicer than having to use a different workspace for something that won't fit next to the term editor is a pain. I've gotten rather good at (in vim) using tags and fuzzy searching, so the 'lost' vertical space doesn't really bother me much anymore.

Re: XPS 13 developer edition 7th generation available

#309

Post by crispinb »

sowbug wrote: post #303
crispinb wrote: post #285

Earlier quoted context omitted.

So you're on the team? Here's a perspective from a potential buyer. Apple having truly jumped the shark on their MB Pros, I've been mulling on and off about what to do when it's time to replace my current 13" MBP. An XPS 13 or 15 w/Ubuntu is definitely on my radar. But I am a bit scared off by reliability & quality reports. They're only anecdotal & biased samples of course, but there's not much else for a poor consum…

There are 3 in my family, a 9350 and two 9360s. All work fine. I represent the majority of people who have no reason to write anything about their computers because there's nothing to say.

Accepted (apart from the unsubstantiated claim about representing the majority). To quote myself, these perceptions are only based on "anecdotal & biased samples".

The problem is that a lack of accurate & reliable information can be a great incubator of unsubstantiated perceptions. I'm just suggesting that if the Dell team believe the XPS's not to have reliability problems, it's in their interests to come up with tactics to manage perceptions where possible. It's in our interests really, as we all would want a wide range of good developer-friendly laptops available.

Re: XPS 13 developer edition 7th generation available

#310

Post by crispinb »

crispinb wrote: post #285
barton808 wrote: post #222

Earlier quoted context omitted.

Dan, I apologize for your experience. If you ever run into something like this again, besides contacting support directly, you can ping @dellcarespro on twitter and, if its related to the developer edition or project Sputnik you can loop me in @barton808. thanks!

So you're on the team? Here's a perspective from a potential buyer. Apple having truly jumped the shark on their MB Pros, I've been mulling on and off about what to do when it's time to replace my current 13" MBP. An XPS 13 or 15 w/Ubuntu is definitely on my radar. But I am a bit scared off by reliability & quality reports. They're only anecdotal & biased samples of course, but there's not much else for a poor consum…

To answer my own query on the returns issue:

> Restocking Fees: Unless the product is defective or the return is a direct result of a Dell error, Dell may charge a restocking fee of up to 15% of the purchase price paid, plus any applicable sales tax.

http://www.dell.com/learn/au/en/aucorp1/policies-returns (Aus version as this is where I am).

That's a real problem for online purchases in my view.

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