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CrashPlan is exiting the consumer market

blog.code42.com

301–310 of 348 posts

Re: CrashPlan is exiting the consumer market

#301

Really disappointed in CrashPlan. Giving the customers 3 months before the backups are worthless is not cool!

In the email I have received they state that their service continues until October 22nd in 2018, so that's more than one year left. I'm on a free account, so it has got nothing to do with a running subscription.

@Ragewind: by the way, your reply to me was flagged, and you might want to check if you were shadowbanned by accident.

Re: CrashPlan is exiting the consumer market

#302

I had Mozy and noticed by chance that it had silently stopped backuping. I needed to reupload everything. I was surprised to see how long an inital backup can be when you have a lot of data (they are capping on their side). This was a gentle reminder to use 2 tools. Today I use Crashplan and Backblaze. I will switch to the small business (love the private key and unlimited backup) but I will miss the computer-to-comp…

>I will switch to the small business (love the private key[...] Are you talking about this?: https://support.code42.com/CrashPlan/4/Configuring/Archive_e... "Archive encryption key security options Your encryption key is secured in one of three ways, which is based on your security settings: -Standard: Secured with a salted and hashed version of your account password -Archive key password: Secured with a salted and h…

Yes. The custom key is a must have for my situation (legal requirements).

Re: CrashPlan is exiting the consumer market

#303

Earlier quoted context omitted.

Thi is a nice ego boost for you but I wish you had answered some of the questions that folks have posted. What good is a backup tool if you a) can't restore using the native tool and b) you can't restore files from more than 30 days.

> What good is a backup tool if you a) can't restore using the native tool I am so confused by your question? With Backblaze, you can get 100% of you data back in two ways: 1) you can get a free external USB hard drive sent to you with all your data on it, or 2) You can prepare a free ZIP file with all your data and download it. We provide a restartable native bzdownloader to help you download the recovered files. >…

Do consider a (paid?) add-on similar to Dropbox's Extended Version History [1]. It'll at least protect against ransomware and other mishaps.

It'll also be nice if you could provide an option to get alerts if a certain subset of files change. I have folders on my NAS (I know Backblaze doesn't back up servers) which are basically files from my old desktops that I'll sort through some day in the future, and which are highly unlikely to change, maybe ever.

[1] https://www.dropbox.com/help/security/extended-version-histo...

Re: CrashPlan is exiting the consumer market

#304

Earlier quoted context omitted.

Thanks for sharing that fascinating insider insight regarding non-zero-sum competition and advertising! This whole CrashPlan Home episode deepens my skepticism about services that claim to offer an unlimited amount of a physical resource (atoms on a hard drive, in this case) for a fixed price. Code42 has mentioned certain reasons for exiting the home user market, but I wonder if an unmentioned reason is the cost of p…

> Is the cost of disk space the reason why BackBlaze expunges files deleted on a backed-up computer fromthe backup on your servers after 30 days? The original reason was to prevent customers who owned a single 1 TByte hard drive from filling it with content, backing it up to Backblaze, writing down the date, then emptying the hard drive and filling it with DIFFERENT content, backing up to Backblaze, writing down the…

To expand on my post, the features I require are:

- Keep at least first (non-zero sized) version of file, at least one version per month (if modified), at least one version per 15 minutes for last week, last version of file.

- Ability to back up files in certain directories very frequently (ie 15 minutes intervals).

- Ability to search for and restore individual files in client, ie without sending my password to someone else.

For this I find the $10/mo Crashplan now charges to be reasonable (my current backup set is ~400GB). I would be prepared to pay more if I required more storage, though within reason.

Re: CrashPlan is exiting the consumer market

#305

I actually have 3 Crashplan for Families under my hands. My mom and dads iMacs is one of them. This is literally easy money for Crashplan. But the price would double to move them to the new Small Business plan. What I liked about Crashplan, besides the unlimited space was that if files would get deleted, and you would find out about it 3 months later, you could recover them. With Backblaze, which is mentioned here, y…

WTF. This sucks, my main use case for Crashplan is downloading files that I long ago deleted (or left on an old machine), or downloading stuff from old external hard drives (which Backblaze also doesn't support). I might just suck it up and pay the small business price.

Sounds like you're not using their backup service as a backup service, then, and perhaps part of the reason why they've discontinued it.

Re: CrashPlan is exiting the consumer market

#306

Earlier quoted context omitted.

just make a client front-end for Linux, please! there’s literally dozens of us who would pay for the privilege. or let us pay what the Mac and Windows users do for whatever frontend we want. switching everyone over to the B2 protocol is one thing, but making us pay more for the privilege of doing the same backups your Windows/Mac users do is another.

> making us pay more for the privilege of doing the same backups your Windows/Mac users do is another Just to be clear, it should be LESS expensive to use B2 in most cases. If you need less than 10 GBytes it is totally free in B2, but it is $5/month using the Backblaze Online Backup client. If you have 500 GBytes to backup, that is only $2.50/month using B2, but $5/month using the Backblaze Online Backup client. You…

i am a film student. after each film is finished, i store the smaller proxy files and get rid of the rest. since this is an archive of my literal life's work, i store everything to my attached USB drive, which gets synced to my NAS, which then should sync to the cloud fulfilling 3 2 1. i am a broke student: CrashPlan was my only lifeline to guaranteed recovery in a total disaster scenario. the smaller proxies still clock in at over your cost threshold for B2 vs Backblaze.

now, because i believe in the ideals of free and open source software and use the operating system that is an instrument of those ideals, i am not worth it, despite knowing that given a passage, the open source community would build you a Hyperloop.

Re: CrashPlan is exiting the consumer market

#308
post #106
post #26

Earlier quoted context omitted.

Tarsnap.

One of the options I looked up after getting the email from Crashplan. Unfortunately the price is crazy, it would cost over $500/month for the amount of data I have in Crashplan for $5/month. (Granted that product is going away, but even the upgrade path to Crashplan Pro will only cost $10/month.)

You can only say that after you have tried a dry run of Tarsnap to see what your actual usage would be. You can't take the rate Colin charges at face value because that is not what you will actually wind up paying.

Re: CrashPlan is exiting the consumer market

#309

Earlier quoted context omitted.

Can you explain what you mean by "watching", and why it's important to you?

I think there are a couple of variants. First is watching for files to change and then uploading them when they do (possibly waiting a short period and collecting a set of changed files before uploading). This is what folder syncing programs like Dropbox do and probably what berdario is seeking. Second is watching for files to change and saving that list until the next scheduled backup is run. This is what macOS's Ti…

Yes, what I'm actually looking for is the 2nd one. (that is, I don't care that the backup happens now or in 15 minutes, but I care that when the backup runs, the tool doesn't have to rescan the whole filesystem)

Re: CrashPlan is exiting the consumer market

#310

Earlier quoted context omitted.

Borg is amazing, except for the lack of public key encryption, which makes it unusable: https://github.com/borgbackup/borg/issues/672

Been keeping my eye on restic for just this reason. https://github.com/restic/restic

oops, missed the 'public key' part - restic, last I checked does not have that... the project author is thinking about the design of it:

https://github.com/restic/restic/issues/187

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