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HipChat is now free for unlimited users

blog.hipchat.com

31–40 of 207 posts

Re: HipChat is now free for unlimited users

#31
post #29

I know it sounds ridiculous but for me the one thing HipChat's got over Slack is the ability to have custom emoticons https://blog.hipchat.com/2012/05/21/custom-emoticons-everywh... . Admittedly we use it mainly for banter and fun but its a sticky feature currently keeping me migrating over to Slack...

It's not ridiculous. People like eye candy! And even pay for it (stickers and other ridiculous things)!

Re: HipChat is now free for unlimited users

#32

Reminder: https://blog.hipchat.com/2014/04/25/hey-were-changing-our-te... and https://news.ycombinator.com/item?id=7649524

Garret from HipChat here. The previous discussion on this topic made a lot of assumptions about this change, so I'd like to quote some additional detail from our help doc (http://help.hipchat.com/knowledgebase/articles/358098) before the same happens here;

  In order for an organization to access 1-1 chats occurring
  after May 27, 2014 or later, the organization will need to
  make a request by emailing support@hipchat.com. As stated
  in the HipChat-specific terms, the requesting entity must
  have consent from their affected users in order to obtain
  access to those users' 1-1 chat history. The typical way
  that an entity would have the right to access employee 
  communications is through the entity's employee policy.
  It is standard practice among businesses to state in their
  policies that the employer has the right to access 
  communications occurring on workplace systems. You should
  speak with your employer if you have questions about their 
  specific data access policies.

Re: HipChat is now free for unlimited users

#33

Earlier quoted context omitted.

Would you mind linking to the competing service you mention, or perhaps a review of it? I've been advocating for Hipchat but haven't seen Slack yet.

https://slack.com/ We switched from HipChat recently, so far it's working fine. The only thing we miss are cross team notifications, but apparently they are working on it (can't find the link at the moment).

@alexcroox can't reply directly for some reason, hopefully you'll see this.

It's possible, see https://slack.zendesk.com/hc/en-us/articles/201727913-Connec... for more details. You'll lose the history though. We've been using native clients more or less, all are working fine.

Re: HipChat is now free for unlimited users

#34
post #3

HipChat is probably under fire from Slack. That's why I think they are making this change, because I just made the transition a few weeks ago and Slack has been amazing. Once you go Slack, you never go back.

Any thoughts/justifications for pricing? The only thing holding us back is that Slack costs 4x as much ($8 instead of $2). While this isn't a big spend at the end of the day, we're sort of anchored at $2. There's nothing terribly wrong with hipchat, seems to address all our (simple) chat needs, and switching to slack doesn't seem to give us 4x as much value.

So far the best reasoning I have is that we're a mostly-dev team, and that there's something for non-devs that is appealing in Slack, but surely it's not a prettier interface? I'm genuinely curious, as I'd like to justify switching to the prettier product. :)

Re: HipChat is now free for unlimited users

#35
post #29

I know it sounds ridiculous but for me the one thing HipChat's got over Slack is the ability to have custom emoticons https://blog.hipchat.com/2012/05/21/custom-emoticons-everywh... . Admittedly we use it mainly for banter and fun but its a sticky feature currently keeping me migrating over to Slack...

Slack lets you add custom emoji too: https://twitter.com/SlackHQ/status/437028458627989504

Re: HipChat is now free for unlimited users

#36
post #29

I know it sounds ridiculous but for me the one thing HipChat's got over Slack is the ability to have custom emoticons https://blog.hipchat.com/2012/05/21/custom-emoticons-everywh... . Admittedly we use it mainly for banter and fun but its a sticky feature currently keeping me migrating over to Slack...

This is possible in slack: https://twitter.com/SlackHQ/status/437028458627989504

Re: HipChat is now free for unlimited users

#37
post #29

I know it sounds ridiculous but for me the one thing HipChat's got over Slack is the ability to have custom emoticons https://blog.hipchat.com/2012/05/21/custom-emoticons-everywh... . Admittedly we use it mainly for banter and fun but its a sticky feature currently keeping me migrating over to Slack...

You can setup custom emojis in Slack!

Re: HipChat is now free for unlimited users

#38

I don't get the point of HipChat. It's a closed, proprietary Jabber server, with closed-source clients, intentionally no OTR support but the explicit ability to spy one-on-one conversations instead. And people used to pay for that?

What exactly do you mean by 'spy'?

Edit: Looks like OP was referring to this: https://blog.hipchat.com/2014/04/25/hey-were-changing-our-te...

Re: HipChat is now free for unlimited users

#39

I don't get the point of HipChat. It's a closed, proprietary Jabber server, with closed-source clients, intentionally no OTR support but the explicit ability to spy one-on-one conversations instead. And people used to pay for that?

I haven't used Slack, but I've used all sorts of xmpp/jabber servers such as Openfire, generic jabberd, etc. Hipchat blows those away. I can quickly see what links and files I've posted or have been posted to me. I can open unlimited rooms, invite members to them and if I have a new employee start all I need to do is make them an account and they have everyones contact information. We previously used g-chat which was an absolute pain. Half of the employees I have on gchat I have their personal emails.

And it was about $3/mo per user. Not bad at all.

Re: HipChat is now free for unlimited users

#40
post #34
post #3

HipChat is probably under fire from Slack. That's why I think they are making this change, because I just made the transition a few weeks ago and Slack has been amazing. Once you go Slack, you never go back.

Any thoughts/justifications for pricing? The only thing holding us back is that Slack costs 4x as much ($8 instead of $2). While this isn't a big spend at the end of the day, we're sort of anchored at $2. There's nothing terribly wrong with hipchat, seems to address all our (simple) chat needs, and switching to slack doesn't seem to give us 4x as much value. So far the best reasoning I have is that we're a mostly-dev…

Slack has IRC gateway, so you can use irssi for company chat.

It might not be a big deal for you, but when we were briefly using Slack at previous company, I loved that I could just add it as another network to irssi.

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