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A User Experience Designer Switches from iOS to Android

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Re: A User Experience Designer Switches from iOS to Android

#31

Post by skunkworks »

blinkingled wrote: post #29
MBCook wrote: post #22

Earlier quoted context omitted.

Insulting iOS users is not a productive way to start a discussion. 1) It's fair to let people choose a different app (I know many people really want this on iOS), but I think his complaint is valid. There are many situations where it's completely unclear to a new user why they should use app X over Y for photo management/SMS/etc. To ask them before they've even used the app the first time nearly ensures they're not r…

Insulting iOS users? Where do you get that from? Users are users - they have preferences. Some prefer simple and not having to think and some prefer tweaking, suprises and flexibility. If I had said "stupid" iOS users then it would be an insult. 1) No his complaint isn't valid. There are sensible defaults - it only becomes a choice if you install another app that does the same things. In this case Gallery is built in…

> Unreasonable expectations and little knowledge or inclination to try things out - sounds like perfect iOS user to me

Don't play dumb.

Re: A User Experience Designer Switches from iOS to Android

#32

Post by [deleted] »

MBCook wrote: post #22
blinkingled wrote: post #12

[Unreasonable expectations and little knowledge or inclination to try things out] Please don't read the previous bracketed sentence as snarky or insulting - it reflects the fact that he bought an unlocked phone and expected it to work great out of box with T-Mobile (including WiFi calling!) and he wasn't inclined to search the Play Store for TMobile Voicemail - so there is definitely substance to that sentence. But I…

Insulting iOS users is not a productive way to start a discussion. 1) It's fair to let people choose a different app (I know many people really want this on iOS), but I think his complaint is valid. There are many situations where it's completely unclear to a new user why they should use app X over Y for photo management/SMS/etc. To ask them before they've even used the app the first time nearly ensures they're not r…

[deleted]

Re: A User Experience Designer Switches from iOS to Android

#33

Post by ssmoot »

izzydata wrote: post #7

Almost all of this guys problems are the result of giving the user options that simply don't exist in iOS. If you really need your OS to tell you how YOU want to do things then I guess you really should go back to the locked down iOS. Choices are hard. Apparently even choosing what phone was too hard.

iOS has choices in Photos believe it or not. The iOS7 "intents"-alike screen is pretty ubiquitous.

The issue here is they were both installed OTB (according to the article). If he'd installed Photos himself he'd presumably understand why he did so and be better informed when presented with the choice. Instead he was given a choice of "toe-may-toe" vs "toe-mah-toe" with no explanation.

Re: A User Experience Designer Switches from iOS to Android

#34

Post by [deleted] »

[deleted] wrote: post #32
MBCook wrote: post #22

Earlier quoted context omitted.

Insulting iOS users is not a productive way to start a discussion. 1) It's fair to let people choose a different app (I know many people really want this on iOS), but I think his complaint is valid. There are many situations where it's completely unclear to a new user why they should use app X over Y for photo management/SMS/etc. To ask them before they've even used the app the first time nearly ensures they're not r…

[deleted]

[deleted]

Re: A User Experience Designer Switches from iOS to Android

#35

Post by blinkingled »

skunkworks wrote: post #31
blinkingled wrote: post #29

Earlier quoted context omitted.

Insulting iOS users? Where do you get that from? Users are users - they have preferences. Some prefer simple and not having to think and some prefer tweaking, suprises and flexibility. If I had said "stupid" iOS users then it would be an insult. 1) No his complaint isn't valid. There are sensible defaults - it only becomes a choice if you install another app that does the same things. In this case Gallery is built in…

> Unreasonable expectations and little knowledge or inclination to try things out - sounds like perfect iOS user to me Don't play dumb.

Unreasonable expectations - Buying an unlocked, generic, carrier unspecific phone and expecting it to work great out of box on T-Mobile. Little knowledge or inclination - not sure which one, but of course he had either little knowledge not to buy unlocked phone OR little inclination to find out that TMobile Voicemail app in Play store. What's wrong about what I said? And people can be that way - I am hardly insulting him for it - just saying not an user that'd do well under the given circumstances.

Re: A User Experience Designer Switches from iOS to Android

#36

Post by MBCook »

ssmoot wrote: post #33
izzydata wrote: post #7

Almost all of this guys problems are the result of giving the user options that simply don't exist in iOS. If you really need your OS to tell you how YOU want to do things then I guess you really should go back to the locked down iOS. Choices are hard. Apparently even choosing what phone was too hard.

iOS has choices in Photos believe it or not. The iOS7 "intents"-alike screen is pretty ubiquitous. The issue here is they were both installed OTB (according to the article). If he'd installed Photos himself he'd presumably understand why he did so and be better informed when presented with the choice. Instead he was given a choice of "toe-may-toe" vs "toe-mah-toe" with no explanation.

That's the share screen, and it's quite different from intents.

There is simply no way on iOS to choose another app to be your default web browser, mail client, SMS client, central photo repository, etc. Apps can say "You can send photos here" but there is no way for one app to advertise to another "You can ask me for photos".

Re: A User Experience Designer Switches from iOS to Android

#37

Post by MBCook »

smrtinsert wrote: post #27
MBCook wrote: post #24

Earlier quoted context omitted.

I don't think he did, I think he was commenting on the UI implementation. Just because you think the interface to something isn't designed well doesn't mean the underlying feature is worthless.

> because I don’t really know the difference between my choices. I have no real idea what the tradeoffs are in picking one app over the other. nd if the difference is so negligible, why do they even offer both. It's clear he's referring to the apps themselves, and he views the choice iteself as intrinsically worthless. So yeah, he completely missed the point.

Shipping a phone with two photo management apps just seems like a mistake to me in the first place.

I thought he was arguing a consequence of that (and the interface) and not the intrinsic value of Intents, but that may be my reading.

Re: A User Experience Designer Switches from iOS to Android

#39

Post by aaronem »

blinkingled wrote: post #29
MBCook wrote: post #22

Earlier quoted context omitted.

Insulting iOS users is not a productive way to start a discussion. 1) It's fair to let people choose a different app (I know many people really want this on iOS), but I think his complaint is valid. There are many situations where it's completely unclear to a new user why they should use app X over Y for photo management/SMS/etc. To ask them before they've even used the app the first time nearly ensures they're not r…

Insulting iOS users? Where do you get that from? Users are users - they have preferences. Some prefer simple and not having to think and some prefer tweaking, suprises and flexibility. If I had said "stupid" iOS users then it would be an insult. 1) No his complaint isn't valid. There are sensible defaults - it only becomes a choice if you install another app that does the same things. In this case Gallery is built in…

> Unreasonable expectations and little knowledge or inclination to try things out - sounds like perfect iOS user to me

This you don't recognize as an insult? I'll bet you're a constant delight to your acquaintances.

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