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Dropbox for Business

dropboxatwork.com

31–40 of 129 posts

Re: Dropbox for Business

#31
Dropbox at work: The proxy server is refusing connections

They're just blocking the whole domain.

(Edit for those of you who think I'm just trolling for effect. I work at a LARGE fortune 500 (think 250,000 people) and http://www.dropbox.com/ is blocked at the proxy. If your company is going to offer business services, to, hum, businesses, one should insure that one should be accessible from businesses, no?)

Re: Dropbox for Business

#32
post #9

Does $180/user/year seem excessively high to anyone else?

As a business expense it seems like a no-brainer, especially with features oriented around security like remote wiping, account transferring and more detailed logs.

Except the remote wipe doesn't work if the employee disconnects their computer from the internet.

Re: Dropbox for Business

#33
I understand that nobody likes a race towards the bottom with regard to pricing, but IMO Dropbox is playing their pricing a little over confidently right now given what competitors are offering.

In both the comments on HN and the original thread pricing keeps coming up.

And the response is that this is a great product and pricing is acceptable.

I don't think so.

Businesses switching costs are MUCH higher than consumer.

EG to switch a business service lots of co's have to incorporate multiple stakeholders, decision makers, etc.

Which is why VC's pour buckets of money into proven SAAS models around business services - because businesses stick almost no matter what!

So is DropBox's pricing scheme out of line with their potential to grown more quickly?

In my experience from the consumer perspective I am actively seeking alternatives to DropBox due to their current pricing.

I was an average 100GB user very happy with the product for years.

Then I had kids.

And BOOM I have a million pictures, videos, etc that are PRICELESS to me.

And now I'm on a $600/year plan for 500 GB / mo.

And Google drive is now offering 2x as much storage as that for $10/month.

So 20% of the cost for twice as much.

I gotta say it is very compelling and I can't believe that the GOOG product a few iterations out isn't a direct comparable.

Dropbox's pricing is making this very loyal consumer unhappy, and seems like especially WRT to handling business users they should be aggressively pricing to own the market.

Re: Dropbox for Business

#34
post #29

Does $180/user/year seem excessively high to anyone else?

In addition to everyone else's comments on pricing, it's $125/user/year if you pay annually (additional users after the first 5 users, which are $795/year).

Seems comparable to Box's pricing.

Re: Dropbox for Business

#35

Does dropbox allow others to upload to specific folders within your account? Can I create a folder for each client then send a link that will allow them to upload documents to their folder?

> Can I create a folder for each client then send a link that will allow them to upload documents to their folder? Yes, as long as they have their own Dropbox account (free version's fine for this purpose). You can otherwise share read-only access to folders with anyone.

Yeah, but for write access you have to add everyone to the folder, which is unfortunate.

With Google Drive, you can give write access with just a link.

Recently, my organization did an open feedback forum. We wanted everyone to be able to add comments via DropBox, but their was no easy way to add a random list of 50+ people. Ended up switching to Google Driver as a result.

Re: Dropbox for Business

#36

give users one Dropbox for personal stuff and another for work stuff. Users can easily access both Dropboxes from any of their devices. Sounds awesome! Minimum 5 users Well, phooey. This seems...arbitrary. Do they enforce this limit just to reduce support queries from low-profit customers?

> Do they enforce this limit just to reduce support queries from low-profit customers?

Almost certainly. To quote patio11: "Pathological customers: they get things for free and then ask for their money back." The more money a business has, the more professional it can afford to be (literally) in dealing with you. If you want 80% of the money with 20% of the effort, draw a line between the head of your profit distribution, and the long tail of pathological customers who think they're owed support because they pay $coffee per month, and then keep raising your rates until everyone in that long tail leaves.

Though there's also the fact that for ≤ 5 people, using your personal Dropboxes and having a Shared Folder for your business works just fine.

Re: Dropbox for Business

#37
post #17

Unless they drop the price soon we're going to move away from them. It sounds silly to argue over $15/user/month, but in comparison to Google Drive it's just started feeling too expensive. I really like the product, but I don't know if any product in a commoditized space can sustain such a price premium.

Well, it's $15/user for unlimited storage. Google Apps is $5/user for 30GB for each user, and then you have to start buying additional storage with "licenses"[1] which brings the price a little closer to Dropbox if you have a lot of data. I only use a Google Apps account so I don't know how well the clients work with multiple accounts (private Gmail and Apps). Maybe Dropbox will handle it better? Obviously, Google Ap…

> Google Apps is $5/user for 30GB for each user

I'd be willing to wager that someone at Google has figured out that 30GB/user covers > N% of users, where N ~ 80-90. This makes Drive more attractive than Dropbox for that N%.

Re: Dropbox for Business

#39
post #17

Unless they drop the price soon we're going to move away from them. It sounds silly to argue over $15/user/month, but in comparison to Google Drive it's just started feeling too expensive. I really like the product, but I don't know if any product in a commoditized space can sustain such a price premium.

For Dropbox, it is their core business. For Google, it's a drop in their massive bucket of cash that comes from advertising. If business reliability matters to you, Dropbox seems comparatively better.

> If business reliability matters to you, Dropbox seems comparatively better.

If you're comparing Drive to the Reader fiasco, keep in mind that Drive for business is a paid offering.

Re: Dropbox for Business

#40
post #17

Unless they drop the price soon we're going to move away from them. It sounds silly to argue over $15/user/month, but in comparison to Google Drive it's just started feeling too expensive. I really like the product, but I don't know if any product in a commoditized space can sustain such a price premium.

Well, it's $15/user for unlimited storage. Google Apps is $5/user for 30GB for each user, and then you have to start buying additional storage with "licenses"[1] which brings the price a little closer to Dropbox if you have a lot of data. I only use a Google Apps account so I don't know how well the clients work with multiple accounts (private Gmail and Apps). Maybe Dropbox will handle it better? Obviously, Google Ap…

I believe Google pools the storage. Office 365 does the same thing. My org manages many thousands of people each with 10GB of OneDrive space.

We allocate big users as much as 200GB of space without even looking at the allocation ,because most user needs are very light.

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