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Pluto Mail – Unsend Emails

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Re: Pluto Mail – Unsend Emails

#31

Post by mariusz79 »

If people decide that this is a good idea, I will have to an add automatic reply with something like

" You use this crappy service either because:

- You didn't spend enough time thinking about that email because you either want to edit it later, or delete it from my mail box

- You expect me to answer by some specific date, which implies you want me to be on your schedule.

- You want to violate my privacy by tracking if and when I read your email.

You also require me to use a third-party service to read your email as a text. That's unacceptable.

Remember you're trying to contact me, no the other way around. Send it plain text or don't send it at all. "

Re: Pluto Mail – Unsend Emails

#33

Post by teacup50 »

chimeracoder wrote: post #28
teacup50 wrote: post #27

Earlier quoted context omitted.

It's already bad enough that people put dropbox links in their e-mails, negating the value of long-term e-mail archiving. It's extremely useful to be able to go back in time and have full conversation history, including associated resources.

While I agree with this, I find it equally annoying when people send 3MB attachments as emails (and then keep resending them for every email in the conversation!). It would be nice if a Dropbox link included a hash of the file, functioning more as a magnet link than a URL (emphasis on the "L - Locator" in "URL").

> While I agree with this, I find it equally annoying when people send 3MB attachments as emails (and then keep resending them for every email in the conversation!).

Why? I don't think I've deleted a non-spam e-mail since ~2001; e-mail-scale storage is cheap.

Re: Pluto Mail – Unsend Emails

#36

Post by capybaraz »

joshribakoff wrote: post #16

This is constructive criticism, but your landing page is like really wordy, to the point the average user would not take the time to read it all. I wonder if it could be improved by putting more pictures & less words?

Thanks for the feedback! I agree that it is a bit wordy -- we will look into redesigning the landing page.

Lindsay, Co-Founder @ Pluto Mail

Re: Pluto Mail – Unsend Emails

#37

Post by capybaraz »

kijin wrote: post #18
chacham15 wrote: post #12

Earlier quoted context omitted.

no, he means that because google caches the image upon reciept you can neither change the email nor delete it after it is sent.

I guess that's why the email can only be unsent or modified until the recipient opens it.

We support unsend at anytime. We technically could also support edit at anytime, even after open, but we do not because we believe editing after open serves no legitimate purpose - just manipulation. It doesn’t even seem fun to us. Thanks for commenting.

Lindsay, Co-Founder @ Pluto Mail

Re: Pluto Mail – Unsend Emails

#38

Post by eli »

jgalt212 wrote: post #26
eli wrote: post #23

Earlier quoted context omitted.

No iframes in email. I bet it's rendered as an image. Either way, you're trusting them with the contents of a message that, by definition, you kinda wanted to keep private.

I guess so, but that's the same situation as it is with any other email provider (yahoo, gmail, etc). The difference here is that you are only trusting Pluto. With other providers, you are trusting the provider and all recipients, whether they are an intended recipient or not. In short, there is no free lunch, but this seems like a decent solution as you only have to trust one entity. Its up to us (potential users) t…

Actually gmail proxies all image requests from emails so they would see it too. But yes, point taken.

Re: Pluto Mail – Unsend Emails

#39

Post by capybaraz »

mariusz79 wrote: post #32
nkrba wrote: post #13

This sounds great. Maybe 2014 will be the (attempted) return of privacy. Anonymous messaging, expiring emails, pseudonymous payments, etc.

Privacy? If you want to track when I read your email, your violating my privacy.

Thanks for voicing your concern. Several applications out there (e.g. Mailtracker, Streak, etc.) provide tracking capabilities that include details on the recipient’s location, device, and number of opens. We at Pluto decided to only track the time that the email was first opened because we calculate some expiration times based on when the message was opened (e.g. email expires 1 hour after open). If we did not display this information, the user could always calculate it anyway from the email’s time of expiration.

David and I are both concerned about privacy, however, so we may implement an option to obscure tracking details in the future.

Lindsay, Co-Founder @ Pluto Mail

Re: Pluto Mail – Unsend Emails

#40

Post by capybaraz »

Thanks for the comments everyone. Given the low cost of storage, today the default assumption is that email and anything you post online is permanent. The grand vision of Pluto is to grant people more control over their online footprint, starting with email. We realize Pluto is not a complete solution to “email privacy.” However, Pluto is an improvement over how email works by default.

David and I hate the fact that, as soon as we hit send, we lose control of who can access the content and for how long the content can be accessed. We know that Pluto may not make sense for all emails but we believe there is a large set of emails for which it does. We also know there is a niche of users (like ourselves) who want most of our emails to expire.

If you all have any more questions, please email me @ lindsay@plutohq.com. Thanks :)

Lindsay, Co-Founder @ Pluto Mail

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